Dr. Joanne Passalacqua has taken wonderful care of my 90 year old mother. My mother has MAC…read moredisease and almost died before she switched doctors and began seeing Dr. Passalacqua. Dr. Passalacqua recommended a course of treatment that resulted in significant improvement of my mother's condition. She always takes such time with Mom and is incredibly patient answering our questions. We love the true patient to doctor contact, just like it used to be, but so often is not. I am truly grateful for her expertise and experience. She combines excellent medical care with old world patient to patient contact. Our thanks!

I called her to ask her to please visit me at the Hartford/St Vincent's in Main St Bpt, Ct. I've…read morebeen under hospital care and have had numerous tests to try and diagnosis my symptoms. She has never tested me for a fungal issue diagnosed by my lung doctor a few years ago via a Blood test. He referred me to an infectious disease doctor who never treated me since the medication was very strong and could damage my kidney. Many months after a near death experience in 2023/2024, I was still feeling pain in my liver. Dr Passalaqua was recommended and when I told her my disease doctor said my discomfort and pain would subside, she yelled at me to say "Who told you that I shouldn't experience any pain, she said it should/ could take a year and a half to heal since my abscesses were so bad and I was days from dying. Now I am sick again and exhausted all tests available and when she came in the room she yelled that my fungal issues from a few years ago were resolved. I was Never retested, so her aggressive attitude was not warranted. She continued to be condescending and when I tried to explain my symptoms and tests to date she kept shutting me down. I aggressively through her out of my room and asked her not to return! Also when I called her answering service last evening asking to speak to the on call doctor, which I understand she is the only doctor in her office for, her office staff disguised her self as Dr Passalaqua. Her voice was the same as the office girl who said an August 6th was the soonest appointment. It was unacceptable because I have been battling symptoms since April 30. Time is of the essence and I am my only advocate. Needless to say I will never return or recommend Dr Passalaqua ever again. I called my former disease specialist and they order blood test as that is how it was diagnosed back in 2023. She wanted to do a sputum test. She was NOT listening to my requests or concerns!! A horrible experience despite her 30 years of experience told to me by the attending ER doctor.

Don't waste your time here. Scheduled an appointment the night before for the morning. Get there…read moreand they only see patients over iPads. There are no doctors on site. This isn't clearly stated anywhere on their website. This facility is a great example of one of the many things that's wrong with our healthcare system.

If I could leave 0 stars I would. My son who is two years old was running a high fever and symptoms…read moreof RSV. I scheduled an online appointment that was confirmed through my email. Upon arriving the woman at the front desk rudely informed me that they don't see 2 year olds. Something that I should have been made aware of when scheduling my appointment. After telling her that we have brought him to docs urgent care before she RUDLEY told me that she just works for the company. I understand that policy's change but for starters I should have never been able to book an appointment given that they don't see children under 5. I also would have appreciated the woman not being extremely rude and at the very least showing some empathy that my very sick son couldn't be seen and AT LEAST try to suggest another place. Terrible, terrible office experience. If you don't like your job as front desk staff - FIND SOMETHING ELSE!!!!!!!!!

My college aged daughter reserved a spot online today, adding her insurance information to…read moreregister. She paid for an uber from campus, checked in and waited in the waiting room for over 45 mins. When she approached the desk to check on wait times, she was told "Oh, we don't take your insurance anymore. We'll cancel your copay. You can just leave." This very sick young woman left in tears. Unacceptable to let her sit right in front of you for almost an hour and not tell her she could not be seen. Outrageous, callous front desk behavior. Strongly suggest you go somewhere else.

They were close to my home. I was very sick. They took me right in and quickly diagnosed my…read moreproblem. Quality of care excellent. The office staff extremely helpful. Type of care was diagnostic and once they knew my problem they prescribed Rx to make it go away! They are my go to emergency. Best to check out services before you need them. There are services they cannot offer.

One star is one too many for this practice, but it would seem the doctor has no need for patients…read more Following a visit to the St Vincent's Emergency Department, I was instructed to contact Dr Bushell for a follow-up visit and given his contact information. When I called, I was informed by what must be one of the rudest medical office receptionists on the East Coast that I could not make an appointment because they only accept referrals. I explained that I had been referred by the St. Vincent ED. She said she had no referral for me. I asked what I should do because my discharge instructions clearly said to see the doctor. She said that was my problem, and there was nothing she would do. Okay. I will find another doctor and consider myself lucky not to see this practice.

Only did a video conferencing, telemedicine. Excellent 40 min review and introductionread more

From the owner: My practice is conveniently located in downtown Fairfield and I am accepting new patients!…read more During this time, in addition to traditional office visits, I am also happy to offer my patients virtual telehealth visits, allowing them to stay safe at home during the Covid-19 shutdown. My services include: physicals, preventative medicine, sick visits and follow-up, weight loss, cholesterol screening and management, diabetes management, cardiac prevention, urinalysis, blood pressure management and cardiac testing. I believe it is important to establish a close rapport and collaborate with my patients regarding their health. I enjoy building personal relationships focusing on preventive medicine, open communication and mutual respect. I look forward to working with you to get your health on track! I accept most insurance plans.

I have been seeing him for many years. About 6 years ago the billing dept said I had a balance of…read moreless than 100.00 when I disputed it because insurance paid it I never heard from them again (had many visits since). I scheduled an appt. today and when I was in the parking lot, the office called to tell me that he is refusing to see me because of this balance. For the 15 years I've been seeing him he turned me away after I told the office my heart felt it was racing (I've had hypertension forever) and all over a billing error. Where are his morals?? I couldn't be more discouraged that a health care provider who knew anything and everything about me for so many years could care less for my health than the rediculous 100.00 that would be nothing to pay (if it was owed). Here's hoping there's no heart attack! Good Job Doc you have become an enormous disappointment!

Only cares about the $$$ not the patient ! Health care costs keep rising - and difficult to pay for…read more- no compromises or help with billing options - don't miss an appointment - he denies your refills that have already been issued - bad form all around

I am an R.N. who had an excellent experience at Vein Institute- I had been bothered by…read morediscomfort and restrictions of varicose veins for years and decided to finally address them. I explored several other local practices- even NYC- but chose The Vein Institute in Fairfield. Entire staff is superb- expertise of Dr. Afshar and Cristina DiMarte PA-C, is unsurpassed. The nurses- especially Alayna, Renee, Amanda explain every procedure and any questions answered, Care is taken at every visit to assure safety and comfort. The ultrasound staff is top notch and this is important. Personal follow-up by Dr. Afshar is done after procedures. Office is spotlessly clean- I highly recommend The Vein Institute.

Excellent service and bedside manner. Could not be happier with entire process. Highly recommendread more