Just had a procedure done at the Wilton Surgery Center. The staff there are wonderful,…read moreprofessional and efficient. Everyone from the front office staff to the clinical staff were reassuring then followed up with providing me with excellent care. Also, the facility itself is conveniently located. It's clean and provides a personal touch that big hospitals lack. Id like to thank each and everyone that I encountered today for the work that you do with such care. Thank you!

Terrible. They had been requiring unnecessary anesthesia to pad their bills. This had been going on…read morefor years until the insurances caught on and stopped it. That not only caused excess billing, but also made it much worse for the patient. Not only the negatives of excess anesthesia, but, they used that as an excuse to insist on patients having someone give them a ride. They also insisted it not be a taxi or Uber. Who then is left? A company called Care Rides that they were affiliated with, and charged enormous amounts of money. One time a patient couldn't afford Care Rides so he had to drive himself home, which he did with no problem. Then Wilton Surgery Center sent the police to his house, claiming that he was driving under the influence of drugs. Now the insurance companies have caught on to the unnecessary anesthesia, and stopped it. Thus, Care Rides no longer operates. In addition to this aforementioned horror, service is rude and all around terrible. The phone is often not answered. Messages are often not answered. Appointments are cancelled same day. The staff is often rude and insolent. Hours are limited. Forget about anything like going after work. Count on missing a day's work if you go here.

This practice went down the gutters in respect to patient care, especially after Hartford…read moreHealthcare Med. group took over, and changed the staff. I have been a patient there since 2014. In 2023 I had gotten ill and the doctor was very dismissive. You get test results through MyChart very quickly but any follow up conversation never happens or you have to chase the doctor. I have never been treated so poorly by a practice or a doctor. I have moved on to a different primary care provider last year.

I took my son here yesterday for a SORE THROAT. Asked the doctor for a step test, but she refused…read moreto give him one, even though she tested him for covid and the flu. He felt miserable all day. Hours later one of his sisters ended up in the ER, and guess what she tested positive for? Strep! She's feeling great now, having had started on antibiotics. My son wasted a day laying around because of the doctor's arrogance. This practice is good at finding available times to see patients, but that is pointless if they are willing to send patients away with an undiagnosed infection! Also, anyone considering this place because of Dr. Burkin: other than for the initial interview, we have never been able to see him! He never have any available times.

I wanted the volume and programs changed on my hearing aid and needed Anna to check with my new…read morehearing test. I came up form Florida and only wanted to see Anna, won't use anyone in Florida. Anna is the best, gave me an appointment and spent a lot of time with me not rushing me out till I was happy. She is the best and if you don't use her at Dann Hearing Aid in Norwalk Ct.

When I moved to Connecticut 35 years ago I needed new hearing aids at the time. I was recommended…read moreto Dann Hearing Aid by a neighbor who swore they were the best. I bought hearing aids form my doctors office in the past, but never felt they were treating me other than just getting my money. The doctor's office spent little time getting my hearing aids to work perfectly and with the right brand. Then when I went to Dann, I was treated so well, spend spent so much time with me, didn't rush me out and push a brand that would make them the most money. They picked the best brand for me, I was shocked how much they cared. I live in Florida now and travel once a year to Connecticut, I make an appointment with Anna to check my aids. So easy to get an appointment and she still spends so much time with me checking my hearing aids and making me happy. I had an issue with one of my hearing aids, Anna took care of it right away and its working perfectly. I can't recommend a better hearing aid center and better person in Anna to care of you and your hearing aid needs. I certainly don't want to go anywhere else. Take my advice and make an appointment.

I'm still waiting for them to resubmit my claim for my secondary insurance smh. AFC is the worst.read more

waste of time- sat 1 hour and was told to go to er for something they cd have treated thereread more

Walk-in without a reservation. Staff was polite and professional. Did not have to wait long before…read moremy examination. Very efficient and calming. They ordered my meds and picked them up almost immediately enroute home. Highly recommend this place to anyone.

My college aged daughter reserved a spot online today, adding her insurance information to…read moreregister. She paid for an uber from campus, checked in and waited in the waiting room for over 45 mins. When she approached the desk to check on wait times, she was told "Oh, we don't take your insurance anymore. We'll cancel your copay. You can just leave." This very sick young woman left in tears. Unacceptable to let her sit right in front of you for almost an hour and not tell her she could not be seen. Outrageous, callous front desk behavior. Strongly suggest you go somewhere else.

This review is based on my personal experience at this business on Nov 12, 2025…read more This is a duplicate listing with an incomplete name. The original listing with the correct name is here... https://yelp.to/NOphLv3Qyx Here's how Yelp could improve... Check to make sure there's not already a listing before allowing Yelp users to create a duplicate listing. Check important details like the name, address and map location against reliable sources like the official web site or Google maps.

Zero stars for the front desk at Wilton OrthoConnecticut. After the patient ahead of me completely…read morefinished and walked away, I stepped up to the sliding glass. The receptionist, Kelly, snapped at me to get back with an incredibly rude, bossy attitude. When I called her out on her hostile tone, she doubled down on her power trip. Enforcing privacy rules is fine, but treating patients like cattle is unacceptable. If Kelly hates customer service this much, she shouldn't be the face of the clinic.

Dr Bivona is a classic old time appt with someone actually listening and not staring at a watch for…read morethe next appt. Not crazy about front desk or communication but he's the real deal. Very happy he's my Dr and my husbands Dr. Would never move because of the front desk but hopefully one day someone will scream out loud enough for a change.

Dr. Bivona has been my primary care physician for many years. He has always been great. He is very…read morethorough, and spends the time needed to understand my situation and is always proactive in addressing any concerns. He is a great doctor and his staff is awesome as well. Carmela is always responsive and handles any requests very promptly. I have referred many people to him, and they are all very pleased.

I came here because the urgent care referred me, since I wanted to be seen sooner rather than wait…read morea few more days for my regular ENT. My jaw clicking has been making me nervous, so I appreciated being able to get an earlier appointment. First impressions were great...the complimentary snack and coffee station was such a nice touch! The entire office was clean, neat, and welcoming. The staff was friendly from the moment I walked in, and the tech who assisted me was polite and efficient. I saw Kathryn Giunta, DNP, AGPCNP, and she was wonderful. She was thorough and did a great job explaining everything using analogies, videos, scans, and graphs, which made it much easier to understand what was going on. The visit itself was quick and organized. I was called in promptly and didn't feel like I was waiting around. My only downside was that the copay was double what I usually pay at my ENT in Tully, so I'll be doing some research before moving forward with the TMJ physical therapy referral they recommended. Overall, I had a great experience and would definitely recommend this practice!

CT ENT in Norwalk on 761 main was amazing, i never leave reviews but this office impressed me so…read moremuch that i had to, everybody from the person answering my call to the Dr, Roger went out of his way to help me and was so friendly, i did not feel like i was at a dr appointment, more like visiting old friends who helped me feel better, i recommend CT. ENT to any and everybody, Thank you guys again, my 2 visits were incredible, i was sad that i did not need another follow-up but thats what happens when you are the best in your field, Thank you again. Chris R