The office was super courteous in setting up my recent tow and the driver was professional and prompt. I would use again! read more

We thank Anthony for his support and dedication to our care after the accident on Sunday 5/25/25. He is to be awarded for his outstanding service. He was very helpful to bring us to their office, offered us water and the use of the facilities while he called an Uber ride to the airport since all rental car companies were closed for the Holiday. He said we could call him anytime if we wanted to get items we had to leave in our vehicle after getting a rental. The CHP were ignoring us, the victims of a riderless Harley Davidson motorcycle crashing into our Toyota HIGHLANDER on the freeway. Thank you Anthony! read more

Barcelos Towing Services - Towing Near Me - Morgan Hill, California

Ernie was amazing! We had a broken down car at our house that needed a tow to an auto shop. AAA sent out Barcelos Towing (BTS). Ernie was professional, polite and very helpful. He was very careful not to scratch the sport car bumpers when he loaded and dropped off the car, a true pro. Thanks Ernie and BTS. read more

Barcelos Towing Services - Ernie's flat bed handling skills are great! He was able to load my car without scraping the bumpers or anything under the car. - Towing Near Me - Morgan Hill, California

Mike from Barcelos Towing was super friendly and professional! He was kind enough to let me know the person he dropped my car off to. The service team is also wonderful; thanks for providing a breakdown of the receipt to show to the insurance company! read more

Barcelos Towing Services - Off to the service center! - Towing Near Me - Morgan Hill, California

If you need someone to trust in getting your car towed on a stormy day DO NOT count on Barcelos Towing Services. I have AAA insurance and requested a tow truck for my car that left me stranded. My car's electrical systems suddenly stopped working and I was not able to roll my windows up. I managed to pull over and called for a tow. I specifically explained to them that I was at risk of getting rain in my car since my window didn't roll up and the weather was cloudy with chance of rain. I had my windows down for fresh air and didn't plan to keep them down when the rain would come. Barcelos notified me that their ETA was 30 minutes. I told them ok and to please hurry because I was stuck with my windows down in the rain. An hour later, no message from them, no follow up or updated ETA, and no notification about them being able to help or not. 20 minutes later I get a call from AAA that Barcelos Towing Services decided not to help after all. Barcelos Towing Services left me out in the rain and couldn't at least message me that they changed their mind or were no longer available to help. No empathy, common courtesy or communication with customers. I honestly don't know how they have 4.8 star rating, I suspect many of those are fake reviews. Anyways, be careful when trusting this business, they can't even proactively communicate with customers, I doubt they care about customer satisfaction. read more

Barcelos Towing Services - Towing Near Me - Morgan Hill, California

I received service via Allstate last friday and was helped by a driver who was a bit rude and unhelpful. I didnt get their name but he was wearing a black hat to the side. He claimed there wasn't enough space to back my car into the driveway although it seemed there was. He didn't bother trying and then became short tempered for no reason. Not sure what his deal was. He left us to push the car ourselves in the end. read more

I had the privilege to work with the driver by the name of Felix James the most professional proactive efficient safe informative and again professional as you can see words cannot explain how good this guy was he got two of my vehicles at the same time on his flatbed with 10 minutes had a Uber or Lyft driver there already before he was done and I could not believe what I was watching in front of my eyes I work for a shop in Santa Clara called agnews Auto and I've been there for like 10 years or so dealt with a lot of tow truck drivers and Mr James is by far the best and driver ever the way he maneuvers that huge truck is mind blowing he definitely deserves a raise he definitely deserves the hours he wants to walk and he definitely deserves a promotion read more

Barcelos Towing Services - Towing Near Me - Morgan Hill, California

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I'm from San Jose, my car broke down on the side of the freeway in Morgan Hill and was recommended by a friend. These guys came 15 mins after I called. Highly recommend! read more

Was fortunate to use Barcelo's towing yesterday! I was called right away after calling AAA from their office. I was told that the driver Frank would be there right after his current drop off. Sure enough Frank came to the rescue and gave me a tow to a local tire place to fix a flat. When business was unable to perform at that exact time despite what they told me, Frank called up another local tire spot and got me over there in the nick of time. They were able to fix my flat and got me home safe to my family. I will be using this business again and highly recommend them due to their customer service and awesome work! read more

This towing company is on it! Jessica (the Dispatcher) is organized and goes above and beyond. Via (the Driver) is friendly and works quickly. I have had to use them twice now, once for a tire change and another for a tow. This company is efficient and they always deliver. I would use them anytime, especially when car troubles are happening and time is of the essence. read more

100% recommend! Barcelos towing was sent to help through my AAA after getting a flat. The driver (Mike, I think), was fantastic. Not only extremely friendly and personable... but definitely went out of his way to make sure I was taken care of before leaving. He towed and dropped me off at Costco, to have my tire repaired/replaced... helped me secure a parking spot (nor easy on a Saturday morning and took roughly 20+ minutes), waited until I could check in, and helped the other driver that gave me his parking spot by filling his tires with nitrogen (since the spots at the Costco air were all taken). I don't post often, unless a super negative experience... but Mike was so great I had to give him that recognition! Totally turned around what I thought would be a horrible weekend. So thank you! read more

My car would not start. I called my insurance company who set up an appointment to have it towed. Although the tow was an hour late, I am glad I worked with Barcellos. The driver, Frank, was friendly and very helpful. He finessed my car out of the garage and loaded it onto his flatbed. The tie downs on the truck are non-metallic as advertised. Frank was easy to talk with and knowledgeable of tows and issues that can arise. He was able to safely move my car to the repair shop. I only wish Allstate knew what customer service is and is not. They might consider sending someone to Barcellos to learn skills Allstate lacks. I highly recommend Barcellos Towing Service for all your towing needs. read more

Never going through this company again. Horrible service, not reliable, and not worth the money.

Mike was amazing. Thank you so much. Even tho that day was starting off horrible he helped me forget my issues for that little ride to the mechanics office read more

Poor customer service called several times to get information on my car never heard back, Die to my wheels being stolen from their facility hard to get in a place like this something just does not add up. Reminder to all who leave their cars there please take as much as you can from your vehicle including your wheels if necessary because they will be stolen read more

Service was quick, easy, and left me feeling like someone that was cared for and helped rather than just a customer

Thankyou mike for your great customer service! You are a great asset to your team. You made a stressful situation un-stressful

Great tow company. Mike gave me a call about 30 minutes before he was going to arrive. Very professional and personable. He was wearing a mask for safety while he was in the truck before he got out. He was fast to get the car on the tow truck. I will definitely use them again. read more

Barcelos Towing Services - Towing Near Me - Morgan Hill, California

I am very happy with the tow service provided by Ernie. He was professional, knowledgeable, cordial, and helpful. Not only he towed my car to Costco but he also waited and gave me a ride back to my house. When we got to the house, I realized I had lost my phone. He helped me to look for my phone, gave me a ride back to Costco to find it. He did not have to do all of that but he did! Thank you Ernie for going above and beyond your expected service. God bless you! read more

We had a guy from this company come for our AAA service. The guy was extremely grumpy and rude. He had zero customer service experience and pretended like he was doing a great service for just doing his job. I hope AAA stops employing such grumpy folks and give its customers a better experience read more

I called AAA for towing my mini and Nick from BTS Towing Service showed up! I didn't have tools that was supposed to be in my car but he was very professional about it and put my mini to his truck without a scratch. And we had 2hrs of fun drive! Knowledgeable, talented, and very friendly Thank you again and if I will ever have to be towed I'll find this company! read more

Barcelos Towing Services - Driver: Nick (very professional) with my mini - Towing Near Me - Morgan Hill, California

Vai! Tonight I needed an Angel and Barcelos sent me Vai! He was professional, knowledgeable, quick and friendly. Thank you for the excellent customer service and for taking care of my daughter and I! 10/10 read more

TEAM FELIX!! We had our alternator go out in our car around 9:00 PM last night in East San Jose on our way home from Morgan Hill to Dixon after visiting family. We had my 93 year old mother with us. The tow truck could hold at the max 3 people including the driver and there were 3 of us total, which I had explained to the AAA operator when I call in for service, but she was unsure how that would all play out. As we were trying to figure out how to get everyone home safely when the tow truck driver (Felix) had arrived. He had acknowledged us and then immediately got on his phone. Seeing that we had my elderly mother along with my husband and myself, Felix took it upon himself to contact his boss or AAA (unsure which) to get approval to call a Lyft for us to help get us home safely and comfortably. Felix went above and beyond to help take care of us last night. He took an unfortunate situation and really turned it around for us. He made us feel secure and safe and I can not thank him enough for that!! I hope you (Barcelos Towing) know what a valuable employee you have in Felix. Any company is only as good as their employees and yours SHINED BRIGHT last night. I will sing Felix's praises to anyone who will listen and we will recommend your company to family and friends if they should ever need tow service. Thank you again FELIX (aka: Bigfoot) :) Mary Hoffmann-Balbiani read more

Mike from Barcelos Towing was absolutely incredible! I own a very complicated vehicle with computerized adaptations that allow me to drive due to significant mobility issues. It was very difficult to get my vehicle in neutral due to some other problems, but Mike was extremely patient and determined to get the vehicle on his tow truck! It's off to my mechanic for some much-needed TLC! Thank you so much, Mike, for your amazing patience and ingenuity in problem-solving! read more

Shoutout to Justin! Super professional and respectful driver. Treated my car with respect as if it was his own. I will not hesitate to call Barcelos. read more

Thank you Justin for helping us out on 8/30/2021. We had already been waiting for another company thru AAA that canceled after 2 1/2 hours of waiting. AAA patched us thru to your company and so glad they did. Barcelos arrived within the timeframe given and our driver Justin was great. Thank you again and delivering our car to our mechanic. From the initial call to a text stating the car was at our mechanic's shop, this company is professional and we will use them in the future.. Thank you again read more

Just had my brothers car towed from San jose to pacifica..Jeff showed up did a excellent job.dropped the car exactly where I wanted it..very professional driver thx JEFF read more

Barcelos Towing rescued me after a different company left me stranded. They arrived quickly, had the right equipment (in great condition), and the driver was skilled, efficient and friendly. I cannot imagine how they could have done any better. read more

Kelly and Barcelos team were great to work with when my car needed to go into the shop. Kelly and the driver both went above and beyond for me when I had to stay with a class of students and delivered my vehicle safe and sound. First class company all around! read more

We've had to have my son's truck towed twice in as many weeks, and we've used Barcelos both times. In both cases, Barcelos arrived quickly, and their drivers were professional and courteous. Would definitely use them again (but hoping we can get this truck fixed so we don't have to!) read more

Thanks Ray for being a RAY OF SUNSHINE!!! You really solved our problem after the first driver wouldn't. We appreciate your kindness and great expertise! read more

Definitely would recommend Barcelos Towing! I needed to tow my car on a Sunday from San Jose to an auto shop up the peninsula and I was put in contact with Nick from Barcelos Towing through AAA. He came promptly and was super professional with the whole situation. I rode in the cab with Nick to the auto shop and the entire process went without a hitch. Really appreciate the professionalism and great service -- Thanks, Nick! read more

Kudos to Barcelos Towing. They really hit the mark on excellent Customer Service. I'd been kept waiting by a major towing service for over 3 hours when finally, they called on one of their sub-contractors (Barcelos Towing) to pick up me and tow my car 38 miles away. Much to my delight, the driver, Mike, was a thoughtful, considerat human. He inquired how long I'd been stranded and asked what he could do to help me? Coffee, snacks, rest room? After the essentials were taken care of, we headed out for a smooth ride and great conversation as we made our way over Hwy 17. Mike's compassion and excellent communication skills really helped to defuse a most stressful morning. read more

Last night I was involved in a single car accident while it was raining I called aaa for a tow they had these guys out to me in less then 30 mins. I couldn't believe how fast they had gotten to me. the cars front end was damaged and dragging but the gentleman ray had all the tools he needed to get my car onto his truck and I was outta the rain and on the way home with my car in 45 mins from when I called very knowledgeable gentlemen very friendly was good to have a nice laugh after this experience.to top it off when we got to my home he unloaded it on my driveway and even assisted me get the car on jack stands.... Ray I couldn't thank you enough! read more

my driver JOHN was amazing!!!! he was super fast and friendly and did what I thought would be impossible to do. He took very good care of my car and definitely went above and beyond with his service! Thanks again John :) read more

This towing company is owned by an amazing family. I was in a hit and run accident and this family witnessed the incident. They helped me get out of an intersection, towed me to safety, helped me get the license plate of the vehicle that hit me, and called 911. They stayed with me and supported me until the police came to take down a report. Afterwards, they gave me a tow to my residence. If you ever need a tow, this is the company to use. You could not ask for better people! read more

Had a battery replaced through AAA/Barcelos. They did an excellent job, including testing if the battery needed to be replaced. They followed all of my requests. Thanks for your help! read more

Barcelos Tow is great! They helped me with an unusual situation where I needed my car moved pretty quick while away on vacation. They helped me out in a tough spot and did it with excellent customer service and on time, while other companies couldn't. read more

I had my car break down at Costco and had to get it towed to a mechanic when I got home. On 5/29/19 I called AAA and they sent me one of the nicest drivers to tow my car. Ramon (Ray) was courteous and efficient. We got to the mechanic at the same time and he was awesome! Thank you, Ray! I am going to put their contact info in my phone! read more

Just got a tow through AAA using Barcelos. They were fantastic! After going through a really stressful night with no one available to tow until this morning, Nick was my knight in shiny pierced armor. He was professional, personable, great conversation and helped alleviate the stress of my car breaking down and needing a tow back to SF. Thank you so much! And y'all reading this review, you should feel confident in their roadside abilities. 5 stars and A+ service. read more