Pablo was great! Communicated effectively and returned calls professionally. Needed a bike for my…read morekiddo with special needs and he and his bike tech were great! Embarrassed to say - I could not get the bike to fit in my car to take it back to Pasadena and the bike tech was super great (sorry I did not catch his name but he was the Hispanic guy). Would definitely recommend this bike store - I drove all the way from Pasadena based on a recommendation of a bike camp my kiddo attended.

Our experience was very disappointing. We visited with the intention of purchasing three bikes and…read morespent approximately 30 minutes in the store without being acknowledged by any staff member. While I understand employees were busy assisting other customers, a simple greeting or acknowledgment would have gone a long way. During our time there, customers who arrived after us appeared to receive assistance first, particularly those interested in electric bikes. We continued to wait patiently and did not make an issue of it. Eventually, as an employee walked by, I politely asked a very simple question, whether the store offered delivery services. Rather than briefly answering or directing us to someone who could help, he responded, "I'm busy with another customer right now," without making eye contact. The interaction made us feel like an inconvenience The question would have helped us determine whether we were ready to move forward with purchasing. A little acknowledgment and basic customer service would have made a significant difference. Based on this experience, we will be taking our business elsewhere and would not return.

I ride my bike to go surfing a lot and the elements had started to take a toll on the components. I…read moreran into Jason at the beach and while we chatted about the waves he asked how my bike was doing. When I told him about my gears being locked up and breaks feeling spongy, he offered to fix them right then and there! When he got out his equipment and started working, he talked me through the whole process. He explained what each step was and what I could do for regular maintenance to keep my bike in good shape. After his work, my ride home was a totally improved experience! Gears shifted smoothly, pedals were gliding, and the breaks were solid. I'll pass his info on to anyone who needs it.

Jason the owner of West Newport Velo did a great job fixing my son's ebike Zooz Ultra. He got in a…read morebad accident leaving the rim super bent up and Jason fixed it like new. He was easy to reach and fixed his bike so he was able to get back to riding! Thank you Jason!

Hey Cyclists and Triathletes!…read more If you need some gear, or need your bike wrenched on, come check this place out. They are well stocked and offer great bike service. Sunglasses, tires, sealant, and parts... they have what you need! They are friendly, yet professional. I highly recommend this place.

Lisa was great, did a partial bike fit on the day of my purchase and let me ride around on the bike…read moreI was interested in to see if I liked the feel. After you buy a new bike, she offers a free bike fit too! Great deal, great service, and such a cool little local shop! Would come here for your bike needs. Have a lot of options including racing bikes to leisure bikes

Where did TWOP go?!!! The building is empty?! This is a sad…read moreday. A truly great shop with a great history that was run by industry experts. If Trek or Giant or whoever the marquee brand was didn't go out of their way to save this store, they don't deserve my business wherever they still are. What Jerry Mulroney started 60 years ago to the great efforts of Will S., the community of Newport Beach & Costa Mesa will not soon see a shop as great as this cycling touchstone for years to come. Sad.

Will and the rest of the repair staff here, kick ass! Always very helpful, friendly, and lightning…read morefast with service. They helped me rebuild my entire drivetrain, and they were on point with me replacing my wheels, which were damaged, and I had no idea. Cannot recommend this place enough!

Hands down, the best bike shop around. I recently bought a second-hand Ibis Ripmo and was having…read moreshifting issues, plus my rear brake needed to be bled. A buddy of mine highly recommended this shop, so I decided to give them a try. I'm glad I did. They were friendly, knowledgeable, and took the time to explain what was going on with my bike. The repairs were completed quickly, and everything now shifts and brakes perfectly. It's hard to find a shop that's both honest and skilled, but these guys are exactly that. If you're looking for a trustworthy bike shop with excellent service, I highly recommend them. I'll definitely be back for future service and upgrades.

Great experience, item prices are very good. Order processing was smooth and easy, also processing…read moreand shipping the items out of the door was very fast. Recommend store with 5 Stars and would continue buying from Pro Bike.

Great guy here. I told him I was not going to buy today or Lilly not ever as I live pretty far from…read morethe place. Even with that info, the owner spent a good deal of time comparing two bikes I was interested. Did not end up buying from him, but if I lived in OC, I certainly would have

This review is long overdue! I've been to this shop a few times now, and every visit has been…read morenothing short of five-star service. On my last visit, Harrison and Daniel took incredible care of me. My girlfriend's bike needed quite a bit of work, and they were completely straightforward and honest from start to finish. No surprises, just great service and very fair pricing. I highly recommend them for anything--whether you're renting, buying, or getting your bike serviced. You can tell they genuinely care about their customers. Thank you guys! --The twin brothers

Recently got back into bike riding and found how quickly you need to get your bike dialed back in…read moreafter so many miles. I was referred to OCBG from a friend who worked across the street and couldn't be happier. Cory helped me out with both of my bikes and was very nice and friendly. I took out my bike for a long ride after getting cleaned up and it rode AMAZINGLY. These guys rock and is definitely the go-to shop for bike repairs and services. Thanks for being so generous and accommodating. I will be returning for regular tune ups.

Great staffs. Great service. Honest people works here. I was pleasantly surprised to see former…read morePure Ride employees here

I'd give 10 stars if I could. From calling to scheduling to pick up was a breeze. I had 1 EBike…read morefor service and another to assemble. I also had them place my baskets. I received both bikes back the next morning. Couldn't be happier! I highly recommend Kevin's Mobile Bicycle Repair!

Kevin did a great job fixing my e-bike flat tire! He came directly to my location, which was…read moreextremely convenient and saved me the hassle of transporting my e-bike to a repair shop. His pricing was also very reasonable compared to the other two shops I checked. Kevin was professional, knowledgeable, and fixed the tire quickly. Highly recommend him for anyone needing mobile bike or e-bike repairs

When we moved from Trabuco Canyon to Huntington Beach a few months ago to be closer to the…read moregrandkids, I needed to find two things a donut shop or bakery that made fresh banana nut muffins and a good bike shop to help me maintain the family's bikes. I found the muffins and donuts, but it took a little longer to find a great bike shop. I stopped by several of them in the Huntington Beach area and I found one that has a real passion for the customer, Huntington Beach Cycles on Atlanta. They recently had to make a tough decision. They got so backed up with service work they needed to lock the doors to focus on repairs which created no bike sales or parts sales for the few days they had to close. I know it's tough on some of us that had bikes in behind closed doors, but I respect a business owner to keep his commitment to service and repair the bikes that he had taken in and focus on his service. During the last several weeks they lost a technician and that put some extra workload on the rest of the staff. Mike did a great job servicing our bikes. I also noticed that the owner of the shop, Kevin, has an outstanding relationship with his team and they all share his passion for the customer. I encourage you to check these guys out or anything you might need for your bike or trike. Mark Petty

I really don't want to write a negative review but my experience was not great. We've had our bikes…read moreserviced here before. I remember going in our 1st time when it was first opened with different owners. They were fantastic & made me feel comfortable. They were not intimidating and the service went great. We took our bikes there a 2nd time, I don't know who the owner was at the time, and everything was fine. This is our 3rd time taking our bikes for service there. This time our experience was not the same under the current ownership. No shade to the owner. He was very nice & pleasant. I'm glad to see a lot of good reviews but that was not my experience. We dropped off our mountain non-e bikes for general service as they weren't running great at the end of the week. He mentioned that they'd be looked at the following Tuesday with an estimate (week 1). He mentioned that it'd be possible to adjust recommended repairs to suit our budget. Great! No problem. Very considerate suggestion. But we didn't hear from him on Tuesday or any day that 1st week. We tried calling a couple times that week but no answer. We tried stopping by at 11 (posted opening time was 10) and there was a note on the door they open at noon. We stopped by another day & it seems there was a family emergency so he'd get to us the 2nd week. We got busy and another week rolled around and a 2nd Tuesday with no news on the repair estimate. We called a couple times the 2nd week & there was no answer. We stopped by around 4:30 and it was closed (posted closing time was 6). We called again that weekend & he said his tech would come in the next Tuesday, the 3rd week, to look at the bikes. At this point, the bikes are sitting in the shop for 2 full weeks going on a 3rd before anyone even looks at them for an estimate. This does not inspire confidence that the bikes would even be done that 3rd week. While maybe they would have finally been repaired in the 3rd week, we decided cut our losses & take our bikes elsewhere. I truly hope this business succeeds, but we're probably not going to go back.