Cancel

    Search

    Barberton Tree Service

    4.2 (38 reviews)
    Open Open 24 hours

    Get a quote

    Response time

    5 hours

    Response rate

    100%

    Services - Barberton Tree Service

    Disease management - trees

    Insect management - trees

    Tree pruning or trimming

    Barberton Tree Service Photos

    You might also consider

    More like Barberton Tree Service

    Recommended Reviews - Barberton Tree Service

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Josh D and his crew were great .

    Josh D and crew fid a nice clean job, were courteous, knowledgeable and obviously experienced. We are on busy street and they were conscious about safety. We had a storm damaged tree.even though They were challenged by traffic, and power lines. They handled it all. Prompt service and reasonable cost. Thanks guys for everything!

    This is the half of the arborvitae trees Barberton Tree hacked up that overhung our neighbors' property.  No aplogy.  Nothing.

    I am writing regarding extremely unprofessional customer service I received in response to damage done to a group of arborvitae sitting on our property but with branches hanging over the property during a tree removal from the next door neighbor's yard in August 2021 by Barberton Tree. The branches of the arborvitae did hang over the drivway of this neighbor's property. Neither the neighbors nor us were contacted prior to or following the complete chopping off the mature arborvitae full branches that overhung the drive. The neighbors came to us to apologize and said when they called Barberton Tree to ask why all of the arborvitae branches on one side of the trees had been chopped off, they were told it was the only way for the truck to be able to get up their driveway to the tree that was scheduled to be taken down. This is understandable; however, we believe someone from Barberton Tree should have called either the neighbors or knocked on our door to try to reach us. At the very least, the company might have followed up to apologize. THE MOST UPSETTING PART: We finally called Barberton Tree the following year when new neighbors moved in and were very bothered by the hack job facing their property. Rather than apologize once I described what had happened, the office manager's first response was to ask why I waitned so loing to call. "Let me get this right, you are calling about tree work done on your neigbor's property a year ago in August??" I was surprised by the lack of professionalism and explained that I wished I had called sooner, but that I let it go until the new neighbors moved in and approached us about how bad it looked and working on a way to fix it. No apology from the office mananger, but she said she would send their arborist out to take a look. The arborist came out and suggested the new, baby arborvitae trees purchased could be planted in between the ones that had been destoyed. We asked Baberton to be reimbursed for the $150 it cost to buy the new trees. The arborist seemed taken aback by such a request and said he would first need to speak to the couple for whom they did the work. I was not sure why he needed to spak to them, but said I would wait to hear back. I waited a few weeks, and finally called back myself. The arborist said he spoke to management and that they would not reimburse for the treees because we "went ahead and bought them first." This did not make sense to me. He said I could contact the office if I had any further questions. I called the office and let the office manager know we were not happy with this decision. She said she would let the president know, but proceedindicated that she believed my request was unreasonable. I told her I was writing a letter to the Ohio Attorney General Consumer Complaints Division, to which she unprofessionally responded, "Just don't go on social media." I found it an odd and, again, a totally unprofessional thing to say. By the time we were ending the call, I was so angry I told her I would go to social media. (I am not sure if this review is what she meant by "social media") The president did call me, asked for details, though she seemed to have her mind made up and did not actually want the details. She then said it was a ridiculous to ask a company to pay for damage to someone else's property and compared it by saying it would be like them calling a Spectrum to say they should pay for a new router of her neighbors that didnt' work. I had to interupt her to let her know the trees were on our property. Again, she shut me down, defended her office manager when I said how rude she was. She also said she could not believe I would spend this much time on an issue for a measley $150. I disconnected the call. When I told the president not one person from Barberton Tree has said the words "we are sorry", she defended them and also refrained from saying sorry, which would have gone a long way to difuse my anger. I sent a text to this president apologizing for disconnecting her but that I have never been treated so rudely by such a big company and that I would be writing this in a review and contacting the Ohio Attorney General Consumer Complaints Division. THE PRESIDENT OF THE COMPANY actually responded to the text to say she was happy she had been recording our phone call so she had a record of how rude I was and so they could show I was slandering them by going to social media. I have written to the Ohio AG and filed a complaint with the BBB as well. I am not sure if this is social media, but this is not slander; it is the truth. Worst customer service I have ever experienced. I am still a bit shocked by such behavior from a company this large.

    Cut back to overgrown limbs!

    These guys were Great! Efficient and quick. Also reasonably priced! I took many estimates, but they are the choice, especially because they have equipment needs for all jobs.

    Rotten pine tree

    See all

    20 hours ago

    Business owner information

    Photo of Keith L.

    Keith L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    18 days ago

    Business owner information

    Photo of Keith L.

    Keith L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    21 days ago

    respons to solve problem is great.very happy that I will get help form Barberton Tree Service.Thank you so much for be honest

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Keith L.

    Keith L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Keith L.

    Keith L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of C M.
    0
    11
    3

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They came out gave me an estimate and came out about a week later and took our tree down. It went seamlessly.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy R.
    25
    14
    2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Wow! They were prompt, professional, and did a wonderful job! Don't hesitate to give them a call.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C. Y.
    0
    10
    1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of JB J.
    239
    14
    2

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Barberton Tree Service

    Review Highlights - Barberton Tree Service

    Josh D and crew fid a nice clean job, were courteous, knowledgeable and obviously experienced.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Barberton Tree Service - treeservices - Updated July 2026

    Loading...
    Loading...
    Loading...