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    Barberton Tree Service

    4.2 (33 reviews)
    Open Open 24 hours

    Get a quote

    Response time

    6 hours

    Response rate

    100%

    Services - Barberton Tree Service

    Tree care services

    Disease management - trees

    Insect management - trees

    3 More Services

    Tree pruning or trimming

    Tree removal

    Tree stump removal

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    Recommended Reviews - Barberton Tree Service

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    Josh D and his crew were great .

    Josh D and crew fid a nice clean job, were courteous, knowledgeable and obviously experienced. We are on busy street and they were conscious about safety. We had a storm damaged tree.even though They were challenged by traffic, and power lines. They handled it all. Prompt service and reasonable cost. Thanks guys for everything!

    This is the half of the arborvitae trees Barberton Tree hacked up that overhung our neighbors' property.  No aplogy.  Nothing.

    I am writing regarding extremely unprofessional customer service I received in response to damage done to a group of arborvitae sitting on our property but with branches hanging over the property during a tree removal from the next door neighbor's yard in August 2021 by Barberton Tree. The branches of the arborvitae did hang over the drivway of this neighbor's property. Neither the neighbors nor us were contacted prior to or following the complete chopping off the mature arborvitae full branches that overhung the drive. The neighbors came to us to apologize and said when they called Barberton Tree to ask why all of the arborvitae branches on one side of the trees had been chopped off, they were told it was the only way for the truck to be able to get up their driveway to the tree that was scheduled to be taken down. This is understandable; however, we believe someone from Barberton Tree should have called either the neighbors or knocked on our door to try to reach us. At the very least, the company might have followed up to apologize. THE MOST UPSETTING PART: We finally called Barberton Tree the following year when new neighbors moved in and were very bothered by the hack job facing their property. Rather than apologize once I described what had happened, the office manager's first response was to ask why I waitned so loing to call. "Let me get this right, you are calling about tree work done on your neigbor's property a year ago in August??" I was surprised by the lack of professionalism and explained that I wished I had called sooner, but that I let it go until the new neighbors moved in and approached us about how bad it looked and working on a way to fix it. No apology from the office mananger, but she said she would send their arborist out to take a look. The arborist came out and suggested the new, baby arborvitae trees purchased could be planted in between the ones that had been destoyed. We asked Baberton to be reimbursed for the $150 it cost to buy the new trees. The arborist seemed taken aback by such a request and said he would first need to speak to the couple for whom they did the work. I was not sure why he needed to spak to them, but said I would wait to hear back. I waited a few weeks, and finally called back myself. The arborist said he spoke to management and that they would not reimburse for the treees because we "went ahead and bought them first." This did not make sense to me. He said I could contact the office if I had any further questions. I called the office and let the office manager know we were not happy with this decision. She said she would let the president know, but proceedindicated that she believed my request was unreasonable. I told her I was writing a letter to the Ohio Attorney General Consumer Complaints Division, to which she unprofessionally responded, "Just don't go on social media." I found it an odd and, again, a totally unprofessional thing to say. By the time we were ending the call, I was so angry I told her I would go to social media. (I am not sure if this review is what she meant by "social media") The president did call me, asked for details, though she seemed to have her mind made up and did not actually want the details. She then said it was a ridiculous to ask a company to pay for damage to someone else's property and compared it by saying it would be like them calling a Spectrum to say they should pay for a new router of her neighbors that didnt' work. I had to interupt her to let her know the trees were on our property. Again, she shut me down, defended her office manager when I said how rude she was. She also said she could not believe I would spend this much time on an issue for a measley $150. I disconnected the call. When I told the president not one person from Barberton Tree has said the words "we are sorry", she defended them and also refrained from saying sorry, which would have gone a long way to difuse my anger. I sent a text to this president apologizing for disconnecting her but that I have never been treated so rudely by such a big company and that I would be writing this in a review and contacting the Ohio Attorney General Consumer Complaints Division. THE PRESIDENT OF THE COMPANY actually responded to the text to say she was happy she had been recording our phone call so she had a record of how rude I was and so they could show I was slandering them by going to social media. I have written to the Ohio AG and filed a complaint with the BBB as well. I am not sure if this is social media, but this is not slander; it is the truth. Worst customer service I have ever experienced. I am still a bit shocked by such behavior from a company this large.

    Cut back to overgrown limbs!

    These guys were Great! Efficient and quick. Also reasonably priced! I took many estimates, but they are the choice, especially because they have equipment needs for all jobs.

    Rotten pine tree

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    2 months ago

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    They came out gave me an estimate and came out about a week later and took our tree down. It went seamlessly.

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    Ask the Community - Barberton Tree Service

    Review Highlights - Barberton Tree Service

    Josh D and crew fid a nice clean job, were courteous, knowledgeable and obviously experienced.

    Mentioned in 3 reviews

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    Backyard Stump and Tree Removal - stump 1a

    Backyard Stump and Tree Removal

    (5 reviews)

    We moved to our house last December and called Louis to get an understanding of what we needed done…read morewith our trees and have some stumps removed. Louis quickly came out and gave us a good quote and explained everything we needed done and why. Within a week he came out and did the work quickly and thoroughly. Great service. Very timely. Super friendly.

    We had a large maple tree that needed removed in our backyard. It had ants in it, and it leaned…read moretowards our house, and made us very nervous, so we called a half dozen companies for quotes. Louis Lamanna of Backyard was the very first person to respond, and he came out that very day to give us a quote. After several other quotes, we decided to go with Backyard Stump and Tree Removal. Louis called us a few days before the project to let us know when they would be here. On the scheduled day, him and his crew arrived a few minutes early, and got to work. They were supposed to remove the tree, leave the wood in cut up firewood sizes, stack the wood, and grind the stump. Louis was the only person that didn't tell me in the quote process that I would need to take my fence down either. They worked around it. We also added a few trees that we needed trimmed at the last minute. They didn't hesitate for a second! They thought it would take them about six hours to complete the job, but they finished early. That made me a bit nervous about how neat and tidy everything would be when I got home, but when I arrived from work, everything was perfect. The firewood was nicely stacked, the stump grindings were neatly left in the bed the tree has been in, the trimmed trees looked great and were well off the house. There was a divot where the tree fell, and they even filled that in with mulch for me. I could not be happier with the quality and professionalism of the work! If you need any tree work done, Louis is the man!

    Barberton Tree Service - treeservices - Updated May 2026

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