Velago Patio Furniture showroom at 29 Connell Ct, Unit 6 Etobicoke is an intimate and informal…read morecollection of outdoor patio pieces, arranged in sets with prices clearly marked. There is good selection with six complete sets assembled in the showroom which total about two dozen pieces of furniture on display. The goods are lightweight and durable. The back of the studio showroom in storage for the myriad cushions that accompany each sofa and chair. There are also patio dining set - wooden tables with metal legs, and glass surfaced centerpiece tables. We found exactly what we were looking for and Urs gave us a great price including delivery.

I went in circles with the staff there trying to buy cushions for my patio set. Called over 7…read moretimes, sent emails and everything. I finally gave up and went to Moss in the Danforth and bought my cushions there. The owners response below is proof that they are lack customer service experience. If someone there would have said they don't sell cushions for their furniture, I would have looked elsewhere a long time ago. I wasn't getting a response and asked over and over to get someone to assist. I had to reach out to the owner on LinkedIn in order to get someone's attention. Not once did he acknowledge my complaint about his incompetent staff and from his response below you can tell he has no customer service experience nor does he care.

Beliani is a scam!! They sent me a table which had a lot of flaws, they agreed to replace it and…read morethe second one that came it is even worse!! its been 10 Days and they are not answering my emails anymore! Scammers! I had to pay full price for a table that looks awful and ugly!!

Totally amazing company ! We ordered a leather sectional couch and the customer service that we…read morereceived was awesome! Candace was fantastic ! So helpful and extremely considerate. Delivery was so fast ! I totally recommend this company for any of your furniture needs.

I bought a gorgeous cast aluminum patio set over 20 years ago from dot. It's great as rust free…read moregoes, but over time the powder paint coating will flake off if you leave it outdoors...which, unfortunately I did over the years. I suspected you could try to find a vendor to strip and refinish the set, so I decided to stop in at this dot while I was in the area to find out for sure. I was not disappointed by the knowledge and helpfulness of the staff here to answer my question, because she previously worked in such a place and I got the benefit of her previous work experience. Thank you, dot, for hiring people who really have the background for the job. I decided to have fun browsing the store as it's the end of summer and this clearance outlet has plenty to offer. I wound up creating a set of outdoor placemats over 20 years of having the patio set...yeah lol. I had to create a combination of 3 styles to get 8 placemats, but boy was I rewarded when I went to the cash to ring up. 100% recommend checking this franchise out if you're investigating outdoor furniture options. I was 100% happy 20 years ago, and I'm still 100% happy shopping here today.

I made a purchase at Sheridan Nursery Etobicoke in early February but due to the weather we agreed…read moreto delay the delivery date until the end of March, weather dependent. The delivery driver, Anthony gave me his cell phone number so we could coordinate my delivery date. Awesome service! On delivery, Anthony, and his helper Nick made the delivery so easy. Thank you kindly, Sheridan Nursery Etobicoke!

Best plants....great variety and so healthy. Knowledgable ,…read morehelpful and pleasant staff. The Yonge street team is like an extended family. Amazing 2 year warranty. Canadian! Rosemarie Taylor

We purchased a $5000+ patio set just over a year ago and already have an issue with it. The product…read morehas a 5 year warranty so we contacted the company to have it services but receive an email from then that simply says "After careful evaluation, this is not covered under warranty." We've been trying for over 3 weeks to get an explanation as to why it is not covered under warranty but there are no response from the company. The product we purchase was of subpar quality and customer service is the worst.

Great service, amazing product and superb selection. Staff and management are delightful to deal…read morewith and delivery was on time, on scheduled date. Thank you so much!!

Lisa has just posted that my review is not real. I do live in the GTA and my review is genuine…read more Interesting that she has me living in San Francisco. Why not Borneo or Tuscany? How does she decide with so many options? I made the mistake of buying from this business and I will never make that mistake again. They do not stand behind the quality of their product, and they lie without reservation. That is the truth of the matter. Rounding up all your poor reviews and claiming they are fake does not change the facts. Two of my covers sit three inches off the ground and leave the feet and bottom rattan completely unprotected. They claim the fault lies with the coverer and not the cover, and that they are not pulled down all the way. Even though I did not include "How to put a cover on a piece of furniture 101" in my university course load many years ago, I can assure you the cover is "installed" correctly and pulled down all the way. Their response to the issue should tell you all you need to know about this company. The lies just keep coming many months after the fact. I wonder what the weather is like in SF. It's quite a pleasant day here in TO.

Purchased my furniture last year 2022. Sent $7000.00 and paid to have it delivered to my house…read more Use for the season and noticed when we stored outdoor furniture for season that some of the wrapping on furniture was unraveling . I had reached out and spoke to Lisa, she was very good at the time. I sent pictures and she agreed there was a defective. My ISSUE is , there solution was for me to return furniture to have it fixed or replaced. I paid for delivery service as I do not have a truck to return defective product. I live over an hour away as well. The solution was that they will pick up at my charge and I would have to pay to have it returned as they 3rd party the delivery service. I expressed my disappointment and wanted to have this rectified. It is now 3 months since I have heard from anyone. I have left messages and no returns..

The positive reviews on Yelp are accurate. Dickson BBQ and their Home Hardware store boasts…read moreold-school, impeccable customer service. ALL your BBQ needs under one roof. I wish I'd discovered this shop earlier.

I was referred to this wonderful place by Meat Church when I was looking for their rub called Holy…read moreCow. It was back ordered a few times I tried to order it directly online from them so they referred me to check with Dickson BBQ who are located in Toronto. I haven't physically been in their store but looks like they have everything from A-Z concerning bbq/smoking with fair prices paired with fair shipping charges. I ordered the rub and also a butcher paper roll which for the latter I was having a real hard time getting my hands on from either Traeger or their distributor here in Laval, Qc. This place now has a special place in my bbq/smoking book because of their wide brand selection and Canada exclusive Meat Church products. It's really worth checking out their site if you need to expand your horizon in this domain. Above all, what makes them special in my books is their superb customer service. Communication is much easier by email than phone and I was just wowed when they replied to my emails in a short period of time and sometimes late at night. I haven't seen this often elsewhere but just to show you their commitment on answering your emails the same day. Amazing customer service and great stock. Good job folks. Keep it up!! :)