I am always impressed with how quickly everything moves at Dr. Baxter's office. I never have to wait - I've barely sat down by the time I'm called back. The staff is efficient and friendly with the cleanings. They also allow you to rinse rather than using the old water spray/suction hose technique (which I find kind of gross and messy). Plus their staff is friendly. They only thing that would make this PERFECT is if you got a free toothbrush. What can I say? The kid in my still likes that. read more

I am deathly afraid of the dentist and get a knot in my stomach days before an appointment. New to DC, I checked out yelp to get some advice. Dr. Baxter's office is close to my office, and I didn't have to wait weeks or months for an opening. The office isn't fancy, and Dr. Baxter is all business, which is a good thing. (No small talk when I have dental instruments poking and or prodding me, thank you.) Dr. Baxter did the cleaning herself, which was a pleasant surprise. It was also the most thorough cleaning I've had in recent memory. The x-ray machine seemed to be the most hi-tech instrument in the office, and spits out the images instantly. All-in-all, with no serious issues, I was in and out in 45 minutes. Great experience all around. Really friendly staff and no pressure to go for non-essential treatments (e.g. expensive electric toothbrushes, teeth whitening, purely cosmetic procedures). I'm definitely relieved to have found good dentist on the first try. If you're shopping around and the office takes your insurance (or if cost isn't a concern), don't hesitate. Just call Dr. Baxter's office. read more

Dr. Baxter was recommended to me by a coworker who is also particular about the quality of her dental care. Beside being prompt, every step was explained to me clearly and the quality of my cleaning was fantastic--thorough and without any discomfort whatsoever! I will definitely be returning to Dr. Baxter for my next cleaning in six months. read more

This is a review of my first trip to Dr. Baxter for a general cleaning in June. The office is clean and nice, and the receptionist was very friendly and helpful. Dr. Baxter and the hygenists who assist her were efficient and gentle. I thought Dr. Baxter took her time and didn't rush, which is important to me. One thing that was irritating - I felt like the hygenist who cleaned my teeth was pushy about trying to sell me different products, like braces and teeth whitening services. She also told me that I would have to have my wisdom teeth out, as they were crowding my other teeth. Dr. Baxter refuted this claim just a few minutes later. I'm 23 and don't have any alignment issues or need for whitening, so I felt like she was over-aggressive about pitching services she knew wouldn't be covered by my insurance. Other than that, it was a really positive experience. read more

Very efficient office - always seen quickly - and friendly staff. My first appointment and cleaning were very pleasant. Something went wrong during my several follow up appointments, though. I have never had a problem with going to dentists - and I've even had root canals in the past! - but my the last appointment I had with her I was anxious for a day beforehand. My entire face - even up to my eyelid - would be numb, but the tooth she was drilling as not. I can't explain why this was - but she just chalked it up to me being a nervous patient and not that perhaps the numbing agent wasn't going the right place. It made this a pretty terrible experience. read more

Fantastic dentist and service. After living in several cities, I found that Dr. Baxter provided an honest assessment without the need to challenge unnecessary tooth extractions, etc. It is unfortuntely difficult to find an honest dentist and I have found a gem. I had an awful experience in a different city with a dentist that wanted to extract two teeth and after a second opinion who said those two teeth were in good condition, I am now do my research and will eagerly return to Dr. Baxter. In addition, her office completely handled my insurance claim so no hassle. read more

I just moved to DC from CA and I picked Dr. Baxter based on the great Yelp Reviews. I am not impressed with Dr. Baxters office. My problems with my visit: 1. Painful teeth cleaning 2. I had an 8am appointment and I was not seen by Dr. Baxter because she was late to the office. I would have liked a checkup for cavities, other issues, etc. The office did not even offer to let me come back for Dr. Baxter to check my teeth. 3. While i was getting my teeth cleaned I had to listen the receptionist on a personal phone call discussing issues about her taxes etc. Her phone call lasted the length of my teeth cleaning. 4. I received a bill for my teeth cleaning 3 months after service! 5. I sent payment for my bill immediately upon receipt and I just received mail today stating that I haven't paid the balance even though the check has cleared the bank. WTF. I will not be back to this office... read more

Fast forward another six months, and I got another call saying that Dr. Baxter was not going to be in the office on the day of my appointment (AGAIN). Time to find a new dentist. read more

I have spent so much money here paying for the ongoing mistakes this dentist makes. She put veneers on less than a year ago. After ordering them, she needed to apply temporary ones. Well, all they did was put stuff on my teeth, make a horrible effort to shape them properly and, no joke here, they carved indents where the teeth would typically be separated. They were rough and the quality was very visible. When she finally put the veneers on, she applied them incorrectly--I've had major tooth sensitivity because there were gaps where she adhered them (she just gave me sensitivity toothpaste for that) and one of them fell off while i was sleeping because the way she applied it it was putting constant pressure on the tooth next to it--resulting in it eventually cracking. When I went back, she attempted to reapply the broken veneer and put filler to hide the huge crack--she should have replaced it. It looked awful so I asked for her to replace the veneer. When I went back for the replacement, she had ordered the wrong size. As a result, the tooth was hanging down much lower than the rest of the teeth. I wish Yelp allowed me to add a picture to show how bad this was). I went immediately back and she began sanding it down. The result ended up being a rough, jagged veneer that was completely unsmooth to the touch and had noticeable blemishes. The back was also completely jagged and I knew the tooth wouldn't last but had zero confidence that she knew what she was doing, so I left. The tooth just fell off again. Remember I've only had these for less than a year. You are wasting your money here and dealing with someone who has no business doing cosmetic dentistry, in particular. I felt I had to share so that others would not get the same poor treatment I did. read more

Dr. Baxter was recommended to me by a friend and had good reviews on yelp, so I decided to give her a try. Unfortunately, I was pretty disappointed. The hygienist was really rough and not very thorough. And Dr. Baxter herself only spent about a minute and a half with me. I've had a lot of dental work done in the past, but she didn't really bother to take note of any of it. I was concerned about how much my insurance would cover since my benefits had just changed at the new year, but she and her staff seemed uninterested in working with me on that. All in all, I was disappointed with the experience and wouldn't recommend her. read more

Let me preface this review with the condition that my dental needs are probably more extreme than most people as I have had a lot of work done on my mouth. Also, its always tough giving a non-5 star review to nice people, let me start off by saying all the reasons why Dr. Baxter is fantastic before going into any of my perceived negatives. The office staff is great, in many years i've never had a problem or felt let down by the service in the office. Dr. Baxter is also a warm and caring dentist and I always felt like she was personally invested in my health. It really wasn't until I tried a different dentist that my view of this dentist office became less than rosy. I will be the first to admit that I am not medically trained so my perception of the situation may not be accurate, but after switching dentists, the first thing I noticed was the quality of the instruments that the new dentist used. The thing that standed out the most was digital x-rays.... before I had to squint to see if I really had a cavity before, and with the new dentist, when I said.. "are you sure that grainy thing is a cavity?" ... the dentist just smiled and zoomed in so close you could practically see the bacteria eating away at my teeth. There was also an incident at Dr. Baxter's offcie where it seemed to me like there was some drilling done that ended up being not needed. Another thing that I found I prefered how my new dentist handled it was the choice of fillings. To the best of my memory, at Dr. Baxter's office I've never been presented with any choice in filling other than the white ones, but my new dentist explained the differences in longetivy (and, cost) between the amalgam (spelling? silver...) and the white ones, and I ended up deciding on silver for a few of the non-visible cavities. Finally, upon my first visit to the new dentist, I was very clearly shown multiple cavities that according to the new dentist had been in place for a long time even though it had been an overly long time since my previous visit. So, I think Dr. Baxter is a great dentist in general, but if you are someone who needs a lot of work done or special dental attention... you may want to shop around a bit from time to time. read more

I'll just add to the consensus: Dr. Baxter is great. The staff is efficient and pleasant. I've never had to spend more than 5 minutes in the waiting room. read more

The staff is great and polite. Every time I had to get a cleaning, it was great. However, when I actually had to see Dr. Baxter, I had really bad experience. For some reason, she does not know how to administer Novocaine. Every time she does it, my entire face gets numb, even my eyes, but there is still feeling in my teeth. Thus, the procedure is absolutely painful. Afterwards, it takes about 5 hours or more to finally have any feelings in my face. I am actually afraid to go back for any other procedure. read more

My wife, kids, and I have all gone to Dr. Baxter's office for five years. She and her staff do a great job, do not overcharge, and are very friendly. My family and I feel in very good hands with Dr. Baxter and her team. read more

Dr. Baxter is great! I didn't have to wait at all (even though I arrived early). She filled my cavity in half an hour, with no Novocaine. Highly recommended! read more

Great service. They are always on time, always courteous, quick and efficient - what can you ask for more.

Went to Dr. Baxter a couple months back. I had some minor, dull pain in one of my bottom teeth on the right side. It wasn't anything major, but I figured I should just get it checked out and stop avoiding the dentist. I got there, didn't wait long, but the waiting room seemed a little dirty and unwelcoming. Got called to the back, they immediately took x-rays. I felt very uncomfortable because the front desk is right across from you and all the staff (and anyone leaving out from an exam) can clearly see you. Dr. Baxter took me into her exam room and I still felt uncomfortable. Maybe I just like privacy, but she left the door open and started to ask what brought me in. I told her, she sits me back in the chair and begins to poke around, not really looking at the spot that I mentioned. She seemed rushed and it didn't seem like she could really see. Her hands were shaky and I'm almost certain she smokes. She immediately pointed out that I'd need a root canal on a different tooth. I asked about the tooth that brought me in and she said that I'd need a root canal done on that one, too. She wrapped up the exam (all of 10 mins), then told me she was going to refer me to a friend, who's an Endodontist, in the same building so that he can perform the root canal. I didn't know she meant for that same day. I know someone might appreciate the quick service, but I didn't think it was necessary to jump to a root canal and not that quickly. She didn't explain what she saw in my x-rays and I definitely was not in pain for an emergency visit. I went down to the referred endodontist and he was terrible, but that's a different Yelp review. I'm actually writing months later because the pain never actually stopped and I keep getting emails from Dr. Baxter's office to remind me to schedule preventive exam. I would never go back to her office. GO ELSEWHERE unless you are in the absolute worst pain of your life and just need your tooth ripped out or something. read more

Dr. Baxter took care of me after a terrible experience somewhere else - and was wonderful. Everyone in the office was extremely friendly and helpful, I could not have asked for a better experience. read more

Just an update to say that I'm still really pleased with this place. I just went back for the 2nd time, for a regular cleaning. I arrived at 9:35 for my 9:40 appointment, waited no more than 5 minutes, and was out the door by 10:15. The hygienist was friendly, skilled and attentive, and Dr. Baxter was very efficient. I also love how hassle-free the reception/billing desk is. read more

I've been going to Dr. Baxter for about 5 years and have never had a bad experience. I will say that I've only had cleanings at her office but the staff is very efficient and I'm usually out in less than an hour. read more

You have to pay $50 if you don't cancel your appointment two days in advance. You also get a lot of pressure to buy things or get procedures you don't need. Hopefully your insurance will cover it! read more