Great Covid procedures are in place during this pandemic. Great staff and highly recommended.

Dr. Baxter's cleaning wasn't all that bad, but actually getting work done by Dr. Baxter seemed rushed. She was rather uncaring and didn't really give much consultation. If you are looking to only get your teeth cleaned, it would probably work. But if you are looking to get some advanced work, I'd look somewhere else. Her work also seems rather shoddy. My filling is already showing signs of wear (3 weeks later) and it's still sensitive. Try to find a dentist who cares about you and will give you a good consultation. You won't find that here. read more

Sadly, I decided the trek up to Baltimore to see Dr. White was too far and tried a new dentist. I should have seen that reviews of Dr. Baxter vary considerably. The waiting room is a little scary; trying to find a clean place to sit is a bit difficult. I get the whole "antique" thing, but green chairs should not be brown. Unlike some of the other reviewers, I had to wait about 5-10 minutes after my scheduled appointment time before being led back. The hygienist was very nice and seemed fairly thorough. I was sore for a while after the cleaning, but nothing too painful. The equipment seems a bit older (and certainly the building is old) but everything seemed fairly clean. I had to wait about 10-15 minutes for Dr. Baxter to look at my teeth. She looked at my teeth and said everything looked fine, then at the last minute jammed the pick into one of my teeth, got it stuck, and said "o you have a cavity". Well if I didn't have a cavity, I certainly do now! She seemed fairly rushed and never really introduced herself. I was very unimpressed with the quality of care and, given other Yelp reviews, am hesitant to get my supposed cavity filled by Dr. Baxter. On my way out of the office, I was scheduling another appointment when a receptionist or filing person got snippy with Dr. Baxter. She seemed visibly frustrated with Dr. Baxter and the two exchanged brief but tense words. It just left a sour taste in my mouth, even though it could have been that the two women were having a bad day. Finally, I posted a review on DemandForce (2 stars) but note that it has not been posted. Dr. Baxter must only post the best reviews... Something to keep in mind when looking at online reviews. I'm in the market for a new dentist... Any ideas? read more

DO NOT COME HERE If I could leave zero stars I would. I literally beg of you not to go here. A year ago I went to her with extreme tooth pain and she told me nothing was wrong. I went back 6 months later and she told me I needed a root canal. At that point she had already caused me months of suffering and then I had to have a root canal I would not have needed if she had helped me. After the root canal at an endodontist she gave me a crown that was the worst quality I had ever seen. After sobbing in my car as soon as I got it I went to a different dentist and had to do the process all over again because it was so bad. I managed to get a refund at least but I have to go to my new great dentist again in a couple days for a basic cleaning and I am lying awake terrified because she caused me so much trauma. Her dental work caused my teeth pain I still feel to this day and may never stop feeling. She has caused me years of agony. I literally created a yelp account just to post this. She is not fit to be a dentist and I hope she closes her office. PLEASE STAY AWAY read more

I appreciated being able to get an appointment quickly, and saw Dr. Baxter for two years for annual check ups. Ultimately, I went to a different dentist for the following reasons: 1) Her office was kind of grimy. It didn't look clean at all, and the dental rooms were *very* tiny. 2) The technology is really limited, and things are not explained well. 3) The was the main sticking point, though, was they kept adding things to my bill. With instruments in my mouth, you can't deny fluoride treatment! I thought it was necessary, and then I was surprised it cost $70 (!) because it "wasn't covered by insurance." (Turns out, at our new dentist, fluoride *is* covered by insurance and it's only $33.) Ultimately, I'm really thankful we switched dentists even though it's always a hassle to change physicians or dentists. read more

So I have a fear of dentist that is totally stupid but stems from a bad previous dentist experience in DC. I went to see Dr. Baxter after 5 years of being to scared to go to anyone. I picked her randomly thinking: 1) she takes my insurance; 2) she's close to a metro and work; and 3) a female dentist may get my fear without laughing at me. Her waiting room is like your grandma's house. More shabby, less chic, but she has great new equipment and computer programs. She was able to talk me through everything she was doing and put me at ease. I've sent all of my friends who are dentist seeking to her, and she's been pleased. I still cringe when I hear that drill, but am back on my twice a year visits, and that's good enough for now. read more

Great customer service! Polite and attentive assistants! Dr. Baxter did a great job. It took her 10 min to do my teeth! I was very happy with her job and I would defenetly go back! Updated: Customer service is still great! My tooth filling fell out next day, I went back, they fixed it and I left with "let's see how this is going to work" from Dr. Baxter. Well....one month later I am planning on going back, my tooth filling fell out again. Not that great as I thought. read more

I LOVE Dr. Baxter. After looking at some dentist review sites and seeing who accepted my insurance, I decided on Dr. Baxter's office. It was close to my office at the time (I've since changed jobs and work farther away, but her office is still quite Metro-accessible), but I refuse to change to a dentist who might be closer to me. Her staff is lovely. While she didn't used to use hygienists (she used to do all the cleaning herself) the hygienists that cleaned my teeth last time was wonderful. Very sweet girl that I had a nice chat with. Dr. Baxter herself is very soft-spoken and really cares about her patients. While now I've switched insurance and they no longer take it, they know all the proper procedures to get my claim taken care of, so making a claim is a snap. It's pretty safe to say that as long as I live in DC, I'll never stop going to Dr. Baxter! read more

As others have suggested, I would strongly recommend seeing another dentist for anything other than a simple cleaning. I made the mistake of allowing Dr Baxter to treat a simple teeth grinding problem that I was having. Dr. Baxter prescribed an appliance that fits on the front teeth only, which within a couple of weeks of wear caused major pain in my jaw due to my bite becoming misaligned. My current dentist has said that the appliance she applied was not only completely wrong for the problem I was having, but can cause major stress on the joint and do serious damage. I can attest that it has done exactly that, even though I only wore the device for a few weeks before the pain became unbearable. This happened a few years ago and I am only now getting around to this review. In the time immediately following the event, I was far too angry to write this review. I write now in hopes that I can prevent this from happening again. After years of pain stemming from this event, I'm afraid I now have a chronic condition. All because Dr Baxter was completely misinformed on this issue, and she should have never attempted to treat something she clearly knew nothing about. Shame on you Dr Baxter. read more

I've been going here for years. Today, I went and was very sad to learn that my hygienist of 6 years (Jessica) left to move back 'home'. Made me very sad... b/c she was sooooo good. The hygienist I had today was not nearly as good. I like Dr. Baxter a lot... but the new hygienist was not nearly as gentle or precise and her manner was just more 'aggressive' in general. Made me realize how important a good hygienist is b/c, for the majority of my visits, I spend time with the hygienist, not the dentist... read more

Dr. Baxter and her staff make going to the dentist a -- literally -- pain free experience. They are extremely nice people and are very flexible regarding appointment times (having pre-9:00am appointments is a huge bonus). I've never had to wait for an appointment, and you are typically in-and-out in under 45 minutes. Billing has also been completely seamless. It's pretty unlikely that someone will ever figure out a way to make going to the dentist an objectively positive or fun experience. But I think Dr. Baxter's team deserves 5 stars for making the experience as "not awful" as possible. You also can't beat the location (1.5 blocks from the Dupont Circle South metro entrance). read more

I was actually really nervous to go to the dentist. I'm not afraid of the art of dentistry...it's my first time going "as an adult" with my own insurance, and I had to find a dentist on my own, and my wisdom teeth had starting aching... The Yelp reviews weren't helping. Alas, she was the closest dentist to my office, and she was accepting new patients. That's all the convincing I needed to give her a shot. Her staff was very friendly and accommodating. They accepted my insurance paperwork without hassle, completed the filing for me (apparently that's not a guarantee?), and saw me through my x-rays and into the hygienist chair quickly. My hygienist was pleasant, and explained what she was doing (unnecessary, because I don't give a damn, but I can see where that'd be a nice touch for others). Dr. Baxter herself was very no-nonsense, but she explained my next steps re: wisdom teeth succinctly and in a way I understood. I liked that I could see the blown-up x-rays as she talked about my teeth. I like that she took a good look and answered all my questions. I loved that I walked out in just under an hour with my teeth cleaned, my paperwork filed, my x-rays taken, and my referral to the oral surgeon completed. I'm quite satisfied by my random dentist choosing methodology, and I'll certainly be a patient as long as she remains convenient to work and as friendly as my first visit. read more

Proceed with caution to this practice! The admin. staff are quite kind and efficient. The dental hygienist was very sweet but my teeth never felt completely cleaned after visits (every 3 months) as they had with my previous hygienists. I still had brown tartar on the top and sides of some teeth. Dr. Baxter herself seemed to be all right with my first few visits. She was polite though not always forthcoming in discussing or explaining dental procedures. She recommended a dental bridge for a missing molar which turned out to be a poor choice as it was uncomfortable from the start and was very difficult to clean being far back in my mouth. It also meant paying for 3 teeth, rather than one implant from an oral surgeon. Within a short time, the molar opposite (an old root canal) become infected. Dr. Baxter referred me to an endontologis who performed 2 more root canals on the same tooth, (yes, making a total of 3 root canals on the same tooth!!). It was the most excruciating experience of my life. I cried to have it extracted and was saved by a kind and extremely competent oral surgeon. Needless to say, I considered this referral from Dr. Baxter to have been a poor one. Finally, I have been experiencing painful bleeding gums. As recommended, I brush, floss and rinse with strong medicated mouthwash twice daily. My internist suggested that one of my blood pressure medications was associated with gingivitis. I mentioned this to Dr. Baxter who later called my internist and asked this medical doctor to tell me that my "gingivitis was not due to medication but to my "poor oral hygiene". Dr. Baxter had never said anything to me about my oral hygiene behavior while I was in her office. My gums may not be healthy but there are many factors that contribute to this and lack of hygiene is not one of them. I believe that Dr. Baxter's behavior was very unprofessional, almost petty and her remarks to me via my internist were inappropriate. I won't be seeing Dr. Baxter anymore and that will be good for my health. read more

I've avoided the dentist like the plague for the last two years, but finally decided to get my act together. I trusted a friend's referral and visited Dr. Baxter for the first time today. She was extremely patient and efficient. She didn't waste any time, but also didn't rush through any of my questions. She took time to explain each step of the cleaning and examination, which made me feel very confident about the procedures. I would highly recommended Dr. Baxter to anyone who is looking for a no-nonsense, pain-free dental experience. read more

I found out about Dr. Baxter's office on yelp, and I've had pretty solid experiences since then! The support staff are always incredibly friendly. They are genuinely interested in getting to know you and they want to hear about how you're doing. The wait can sometimes be a little long but that's to be expected with dentists/doctor's offices. I have had a number of fillings done here and Dr. Baxter has always done a great job. She gets really into it sometimes, which I don't mind. She goes in to clean out your teeth, and it's almost as though she sees it as a challenge about how well and how quickly she can finish. She has said "DONE!" on a few separate occasions after drilling out the inside of my tooth. It's a good word to hear when you hate getting cavities filled. So yeah, I'm pleased with this place! read more

I've seen a lot of dentists, and this office by far the best I've been to. The hygienist, whose name I'm ashamed I can't remember, was patient, explained everything perfectly clearly, and thorough without that stab-the-hell-out-of-you thing. Even better, I showed up on time, and was immediately brought in to get started. From start to finish, I've never had such a good experience. read more

Have had a great experience with Dr. Baxter thus far. Apts are easy and fast. She is friendly and personable as are the staff. She is not going to try to aggressively over treat you like some dentists do but she and her hygenists do pay attention and work to make sure you remain healthy. She is filling a cavity for me that had been on watch (I've had 3 dentists due to moves over the past few years). We discovered it because the hygenist and then she took the time to talk to me about the type of pain I have been experiencing. I've had dentists that want to subject you to all kinds of procedures or put metal in my mouth and dentists who were trying not to find any problems seemingly. She seems to be neither of these in my experience though definitely read all the reviews. Added plus there is little or no wait time. read more

I have been seeing Dr. Baxter for about a year and so far I have no complaints. Dr. Baxter and her staff are always on time, professional and efficient. She is located near my office and my apartment so it's very convenient and easy to get appointment times that work for my schedule. I have never waited more than a few minutes upon arrival for my appointment to start and the staff always makes sure I've scheduled my next appointment before I've left. read more

I have been going to Dr Baxter for at least 4 years now and have no complaints at all. She knows her stuff and I don't feel that she is pushing procedures on me just to make money. Her staff are professional and polite and do a good job with cleaning my teeth and making future appointments. As for her waiting room... It's not the most up-to-date but I can't for the life of me imagine why that would matter to someone. Of the dozen or so times that I have been there I have never waited more than 5 minutes in the waiting room. read more

As a follow up, Dr. Baxter ended up causing me a great deal of pain. After a year of discomfort and sensitivity from Dr. Baxter's filing, things recently went down hill fast. The pain escalated rapidly, waking me up at night, making it hard to focus at work. This week, I went to another dentist who said Dr. Baxter's filing was too deep for him to mess with. He referred me to an endodontist. Last night, despite an ample supply of hydrocodone, I walked myself to the emergency room at 1 in the morning on a Tuesday. The Novocaine they shot me up with didn't touch it. Last night was the first time I have gone 24 hours without sleep due to pain. Not fun. This morning, the endondontist removed Dr. Baxter's work and gave me a root canal. She said an infection had started in dark regions of the pulp and I needed antibiotics and something stronger than hydrocodone, and that the whole situation was somewhat serious. I told her the filing had been causing me pain for a while and I asked if it contributed to the tooth's decline. She said the filing was too deep and is often the cause of deep tooth infections. I don't want to defame the lady, but I believe Dr. Baxter preformed well below an acceptable standard of care. I have definitely never experienced pain like that. Word to the wise. read more

The short story: DO NOT go here, unless it's for a cleaning only (if you want a real check-up even, I would steer clear). Frankly, I only have one set of teeth (which are connected to a lot of nerve endings), and they have to last me a lifetime. I need a dentist I can trust, and who takes my concerns seriously. The long story: I went to Dr. Baxter because of the rave reviews from one of my coworkers. Sure enough, all the positives she talked about were there: wonderful staff, great cleaning, and the hygienist (Jessica?) was thorough and very sweet. She even noticed that it looked like I had a small cavity in one of my molars and said that she would have Dr. Baxter check it. Awesome! Enter Dr. Baxter. She sat down abruptly, glanced in my mouth, poked one or two places, and said "Yep, everything's fine." (I'm assuming she based this judgement on the X-rays they had me take, considering her cursory examination of my actual mouth.) I mentioned politely that I had a concern about one of my molars and that my last dentist (who I'd been going to for 10 years and trusted completely) thought I should've had it filled a year ago (that appointment had been 1.5 years previous, before I moved away). She didn't even blink, and she certainly didn't check my mouth again, before replying that no, I didn't need one, and if I was really concerned we could look at it again in 6 months. That was April 2012. Fast-forward 6 months, to October. Since Dr. Baxter didn't inspire much trust, I went to a different dentist (a family referral). Suffice it to say that this new dentist found not one, not two, but THREE cavities, one of which was glaringly obvious to even a cursory examination. And one of which, obviously, was the cavity that my other dentist had found 2 years before, but that somehow Dr. Baxter had completely missed only 6 months before (but that even her hygienist had managed to catch). I understand missing just one minor cavity (I have some discoloration due to my coffee habit, after all), but she missed it AFTER I HAD POINTED IT OUT TO HER (not to mention the other 2 she missed!). ?!?!?! I wish I could give this office a higher rating because of the wonderful hygienist, but unfortunately I found Dr. Baxter to be untrustworthy and uncaring, and she's the one who can make or "break" your teeth, so to speak. read more

Dr. Baxter's office is just "okay." Once you get passed the old furniture and the wait, the assistants do a good job cleaning your teeth. But as far as more advanced work (like getting your cavities filled) go somewhere else. Because of her "hit and miss" work, I have to get 6 (yes 6) cavities refilled at another office. read more

Wow this was the best dental experience I've ever had. Everyone was very nice especially my hygienist Jessica. She explained everything in detail and made sure I was comfortable. Although I spent very little time with Dr. Baxter she also greeted me very warmly. read more

I have had so many horrible dentist experiences in DC that I was beginning to give up. The last dentist (Daniel Cave) had informed me that I would need 2 crowns replaced, as well as 2 new ones! He said the most urgent one was due to decay - Dr. Baxter examined me and did a cleaning (herself), as well as taking bite wings. I will get Dr. Cave to send my complete x-rays but from what she could tell there was *nothing wrong*!! I am *so* glad that I sought a 2nd opinion and found her rather than letting Dr. Cave provide thousands of dollars worth of totally unnecessary dental work! I highly recommend Barbara Baxter, very professional, courteous and thorough. read more

I've been coming to see Dr Baxter since 2011. Dr Baxter and her team are excellent: thorough, professional and patient. Their office is centrally located on 19th Street, right off the DuPont metro. And they are flexible with scheduling conflicts. I highly recommend this provider. read more

Never make an 8AM appointment during DC's unpredictable winter months. I made a teeth-cleaning appointment for Dr. Baxter's opening timeslot this morning. I woke up to snow falling sideways and the federal government's first (and possibly only) delayed-start of the season. I expected Dr. Baxter's office to call and cancel, but when I heard nothing, I reluctantly trudged to her office. A few minutes after 8AM, the hygienist arrived and apologized, saying she was the only one in the office who doesn't drive to work, thus she was the only one to arrive. Much to my surprise and delight, she had me wait just a few more minutes while she called her own 8AM patients to see if they were coming in, and when it was confirmed that they weren't, she saw me in Dr. Baxter's place. She was wonderful with the cleaning, gentle but thorough, and I made it into work at 9AM. Too bad no one else is coming in until 11... To recap: their office has the customer service I always hope for but rarely get, and the hygienist was a total delight! read more

I just went here for the first time and it was great! My appointment was at 3:40; I was walking to the exam room by 3:42. The waiting room furniture (since so many people seemed eager to comment on it) is kind of unusual and grandmotherly, as people have said, but first of all, I liked it, and second of all, my dentist can have any kind of couches they like if they know about teeth. A cheerful, very friendly dental hygienist named Diane cleaned my teeth - she was careful, clearly competent, and explained every step. In fact, everyone in the office, including Dr. Baxter, was cheerful, friendly, and competent. I will be going back. read more

I can't even describe the waiting room to this place because I've never sat down in it - this is a place where when you make an appointment, you actually go in at that time. I've never had trouble making appointments, and always get to go in right away and am out almost as quickly as I went in. Everyone here, from the friendly receptionists and hygienists to Dr. Baxter herself are quick and efficient and make going to the dentist super painless. They are very patient with you and make you feel comfortable to ask anything about your teeth and give good advice. They actually remember/read info you put down about yourself and make you feel like you've been going there forever, even after a few visits. This is the first time in my life I'm not avoiding going to the dentist because I'm almost enjoying it, and that says a lot. read more

Hard to understand how anyone could give Dr Baxter a bad review. Lets face it, going to the dentist is never fun, but Dr Baxter is by far the best dentist I've ever seen, and she does such a great job I don't mind it anymore. I've never had to wait more than 3 minutes after I check in before I'm seen. All the staff are excellent, and provide meaningful advise (not just lectures). Dr Baxter has always provided EXCELLENT service. Best dentist in DC, hands down. read more

Dr. Baxter is wonderful. She's a great dentist, not painful and really cares about her patients. I love the staff here and it's in a very central location. read more

Not a good experience. I went to her last year for a filling. I was only 3 minutes late to my appointment, but she didn't even say hello before she broke out her drill and spend twenty-five very forceful and hurried minutes giving me the most painful filling I've had. I honestly didn't even know if she was done when she left the room, she just mumbled and walked out. I assume she was upset because her day started 3 minutes late? No idea. We all have bad days, but I decided I wouldn't go back to her then and there. Six months later, another dentist took one look at the tooth she filled and said that I would now need to have a filling put on the tooth next to it because Dr. Baxter had nicked it in her silent angry drilling spree. read more

Love her! After a horrible experience, my faith has been restored in dentistry. Her staff is so friendly and helpful, they got me an appt right away, even my cleaning was pleasant! My last dentist tried to rip me off, and Dr. Baxter made it all go away... read more

Great dental hygienist, but not good dentist. She said she couldn't fix my chipped tooth and missing front enamel from grinding and realignment of my jaw. I was seeing an orthodontist about another issue and he said it was fixable. That's when I found another dentist. FYI, tooth would have cracked eventually. Been repaired and now looks nice and no problems. read more

I LOVE this office and just found out I have to change dentists, as I have a new job and they take my new insurance. I am so disappointed. I've grown to love Jessica (best hygienist ever) and the whole office. Easy to deal with, convenient and good. I have very sensitive gums and have had to have a scaling procedure. With Jessica, it was painless. I am SO sad to have to leave this practice. read more

Friendly hygienist, capable doctor, good location. Not really anything else you need in a Dentist.

FANTASTIC dentist! My filling a few moments ago to replace an old filling took a legit 5 minutes (post novacaine wait time). A very comfortable experience, and always, always on time. read more

I used Yelp to find Dr. Baxter, and she lived up to her reviews. Took me on time, dental hygienist and Dr. Baxter provided great service. I had a basic cleaning and no intense dental work done. Definitely among the best dental experiences I've had. Just got my reminder card in the mail to make my 6 month appointment. read more

We've been seeing Dr. Baxter for six years. Always have a great experience. My teeth are in great shape and I love that they schedule morning appointments, before work. Saves me a lot of leave time. read more

Baxter and Baxter's office staff are wonderful. The work is efficient, on-time, and friendly. Almost as importantly, I don't feel afraid to ask them questions about my treatment - not to second guess their decisions, but to understand what's being done and why. Their informative and attentive responses have really won me over - I don't ask questions any more. read more

I've been seeing Dr. Baxter for 3 years, and have had an overall good experience but I've never had anything done beside a cleaning. The office isn't the most appealing, as others have said, and the time with her is extremely minimal. 5 stars to my hygienist today, Cheryl!! She was super peppy, made me feel comfortable, and once I told her I wasn't on insurance she made sure to ask before doing any add-one like fluoride treatment, and didn't pressure me AT ALL. Because the entire cleaning is done by a hygienist, I'm so glad Cheryl is there to make the experience great! read more