Chaotic from start to finish The rental process alone should have been our warning sign. Their online cutoff is 2pm the day before, which means you have to call-fine, except the woman who answered never called us back. We had to chase her down twice just to confirm a reservation. We arrived at 12:50 for a 1pm pickup and stood there watching the one staff member slowly process an entire family who was renting bikes for the next day on our time. The guy who eventually got us our bikes moved like he was underwater. Directions? He handed us a map that would challenge a cartographer and told us to "turn at the thing that blinks." That was the landmark. The blinking thing. We missed a turn. My husband's bike was mechanically broken. He came back with mud splattered across his backpack, shorts, and hair. And the e-bikes if you've rented an e-bike anywhere else in your life, do not expect that here. These things have less power than a child's ride-on toy. I'm not exaggerating. There is no assist. There is no joy. Unprofessional, disorganized, and a complete waste of a half day in a place where you have limited time and actually want to have fun. Skip it. read more

What a remarkable shop! When I reserved two premium gravel bikes for several days of cycling through Acadia, I hardly expected the machines that we were given. High-end Cervelo carbon fiber bikes with electronic shifting, perfectly tuned, spotless and ready to roll. A mechanic cheerfully popped on the SPD pedals we brought with us, and we were off, departing from BHBS for the park. We felt like we lived on those bikes for three days. We popped by the shop on the third morning for fresh shifter batteries and a tire top-off. Return was effortless and gave us a chance to browse the well-merchandised shop. We also had an enjoyable chat with owner Peter who definitely knows what he's talking about when it comes to cycling. read more

Bar Harbor Bicycle Shop - Our three days of cycling - Bike Rentals Near Me - Bar Harbor, Maine

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We had a group of seven riders to go ride the Carriage Roads at Acadia National Park. Two of us had our own gravel bikes and the five others needed to rent gravel bikes. Because I was the organizer of the ride, I insisted (pestered) them to reserve their bikes online, which they did. We arrived the morning of the ride and there were several staff members outside ready to help renters. They were friendly and quickly set up my buddies on their bikes. I should mention that they rent Cervelo Asperos (my bike too) and Trek Checkpoints - both really good gravel bikes and perfect for the Carriage Roads (frankly, a bit better than needed on those tame roads). With everyone set up, we started off. This is where the shop shined. For whatever reason, my derailleurs were not working, and I had just charged them up a couple of days ago. Even though I was riding my own bike, I went back to the shop and asked if they could give me a quick charge-up. One of the mechanics (Shawn) instead, put the bike on the stand and started fiddling around with it. Meanwhile, the shop owner took me around the shop and showed me his collection of Cervelo bikes (awesome! He also does Ironman Triathalons). Meanwhile, Shawn figured out that a wire had worked loose while I was bringing my bike up to Acadia. He saved the day (I do NOT want to ride the Carriage Roads on one gear). No charge, and we were on our way. Generally great folks at the bike shop, and they rent real gravel bikes that you can ride with verve. I can't recommend this shop enough. read more

They did a great job accommodating us with ebikes with a last minute request. They were very helpful in going through the bikes and how to get to the carriage roads. read more

Absolutely loved this bicycle shop. Rented two e-bikes for ride the carriage roads in Acadia NP and the entire process went smoothly. The e-bikes were GAME CHANGING on the granite gravel roads. Half day (4 hrs) rental was more than enough time to ride through the Witch Hole Pond, Eagle Lake, and Around Mountain Carriage Roads. We also saw a freakin' wild turkey along one of the roads and it flew!!! Acadia was beautiful and this rental shop was amazing. Will come back here if we are ever back. read more

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We had a wonderful experience from start to finish renting bikes for a half day. We were able to reserve well in advance, and everything was ready upon arrival. We were told our time to have them back, but told there's a little wiggle room. We got a quick tutorial (for those who weren't 100% sure on bikes), got our helmet and maps, were given some amazing advice on different routes, and we were on our way. The bikes are pretty good hybrid style TREK bikes and seem well maintained. There are so many scenic areas to stop and enjoy. Now, there were times we wish we had the ebikes because we could have explored a little more, and we would have rented them, but we did the real deal!! Our group split up, so three of us arrived back first and returned our items. I purchased a few items and the owner was there to talk bike shops with me. She was super friendly and engaging. Henry (the black lab) was also there to greet you and give you a little nose kiss, kind of a high five for finishing the day! This is a business on a schedule, so while they offer some wiggle room on returning the bikes (except at closing time), I find it rude to take them up on it (unless you get lost or stuck somehow). So we made sure be timely. This was a wonderful experience, and I would 100% rent from them again! read more

In our search to find a great place to rent E-Bikes for a ride on the Carriage Roads of Acadia National Park, we found (through an online search via Yelp) a very experienced and reputable vendor - Bar Harbor Bicycle Shop. After we placed our reservation online, we stopped by to meet them and see the shop. We were warmly cared for by the owners Peter and Jill and their expert staff of mechanics. This is a true bicycle shop - with a 46 year history in Bar Harbor - that's frequented by true, serious bikers and those seeking rentals, like us. They cater well to both. They rent top quality, well maintained Trek and Specialized brand E-Bikes. They're located in Bar Harbor and have a "family-friendly route" to the Carriage Roads. To acquaint ourselves with it before we ride E-Bikes later in our trip we drove the route and it's an easy route out of Bar Harbor - truly "family friendly" as they stated. We're looking forward to our E-Bike experience and have high confidence that Peter, Jill, and their staff will care for us well. read more

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*Renter Beware*: Don't be Late Returning Your Bikes!! The owner was unnecessarily verbally aggressive when we returned bikes 26 minutes late (although the shop didn't close until 5 pm). Yes, their policy states bikes are to be returned one hour before close. Yes, we were late. It was ABSOLUTELY unnecessary for the Owner to act so deeply unprofessional. This soured the end of a truly lovely day in Acadia. Oh, did I mention the $25/per bike fee the Owner charged for our tardiness on top of her hostile behavior? I myself am a business owner. I also have to charge customers when they miss their appointments. Customer service matters, especially when situations don't go perfectly. There's a way to handle things with respect, and that was missing here. I hope the owner considers treating future customers with more courtesy and professionalism. There are many options for ebike rentals in Bar Harbor. I won't be returning to Bar Harbor Bicycles. read more

Considering Acadia National Park has some of the best gravel bike paths I've ever encountered, I think it's an absolute must to experience the park via biking. If you're out of shape or have a bad back/knee, then I highly recommend getting an electric bike to help you do the hillier parts of the trails. We did half a days biking and got our Trek bikes from this shop. The whole experience was easy and staff was helpful. My particular bike had extremely squeaky breaks that I didn't find out until I was already on the road. Overall though the bikes were a comfortable ride and half a days rental was the perfect amount of time for what we wanted to do. read more

Bar Harbor Bicycle Shop - Store front - Bike Rentals Near Me - Bar Harbor, Maine

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Professional and friendly staff. Opens at 9am -- arrive at opening if you haven't reserved bikes in advance. Great quality bikes! All have multiple gears, none have baskets. They have regular bikes, kids bikes, e-bikes, and a few additional add ons such as gel seats, tag a longs, and car racks. Prices may vary for these add ons depending on if you're also renting a bike. There's also an option to rent a bike for a week. $30 for a half day (4 hours), $35 for a full day (anytime over 4 hours). Must return bikes by 4:30pm or else there's a $10 late fee. Helmets and bike locks are free to rent with a bike rental. read more

Bar Harbor Bicycle Shop - Bike Rentals Near Me - Bar Harbor, Maine

Awesome rental shop in Bar Harbor if you're looking for traditional or e-bikes for touring the carriage roads at Arcadia National Park! Half day (4 hour rental) of the e-bike will set you back $60 while the 8 hour rental is $100. I went with the e-bikes and that has proven to be a great choice! The e-bikes here are mostly Specialized Como model, which is really really nice. With these bikes, we're able to navigate the hilly/mountain terrain of Arcadia National Park with moderate effort. With pit stops to take photos (spectacular view inside the park) and a lunch break, we're able to cover 32+ miles and 2000 ft of ascent in 4 hours. This option will definitely allow you to see a huge part of the carriage trail but if you have some time on your hand, I would suggest opting for the 8-hour rental. The staff at this shop is extremely friendly and will walk you through the functionalities of the e-bike before you take off! Note this shop does get extremely busy and they do have a limited stock of e-bikes. If I were you, I would start waiting in line around 8:30 (shop opens up at 9) if you want to ensure you can get one. Happy riding! read more

Bar Harbor Bicycle Shop - Bike Rentals Near Me - Bar Harbor, Maine

The process for picking up the bikes needs to be improved here. The morning bike rentals are from 9am-1pm, and if you return them late, you will get a fine. This makes perfect sense; however, this bike shop opens at 9am and there was a half hour wait to pick up the bike despite getting there before it opened. The process for picking up the bikes is very slow as they don't have many people working the counters, and it does not seem fair that you lose part of your riding time because you're waiting in line. Additionally, the treads on the tires were worn down, which is not safe if you have slippery paths or dirt roads. read more

Borrowed: two single bikes with one tagalong attachment. Service: professional, courteous, prompt We rented these bicycles during off-season and though the typical terrain was closed due to a huge rain storm prior to this day causing paths to be unrideable/muddy, the owner took his time to guide us through some alternative paths which we enjoyed on a sunny, windy day. Though the temps were low because we did not have enough layers, we thoroughly enjoyed the ride up Acadia Mountain and took many beautiful pictures along the way. My 7 yr old enjoyed riding the tagalong and felt as if he was part of the process. Pricing for rentals were $25 per single bike, and I believe $18 for the tagalong. This was for a 4 hr time window. We took ours out for about two. Though this terrain was not ideal because there was a huge incline, I would definitely return due to their service and desire to try the typically advised route during their warmer season. read more

Bar Harbor Bicycle Shop - Bike Rentals Near Me - Bar Harbor, Maine

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The shop's location near Acadia National Park was convenient, making it easy to explore the beautiful surroundings. The e-bikes provided an excellent riding experience and were user-friendly. The person at the check-in desk was very helpful. He gave us a map, which he marked to show us riding options so we could confidently explore the area. The experience was marred by the unhelpful and unfriendly attitude of the staff member handling the bikes. He yelled at us and the others in line. We weren't informed about the battery life, which made us anxious about whether the charge would last throughout our ride. I recommend this store but be bold and ask questions even if the employee is gruff and uninterested in helping you; getting information is not just for convenience but also a safety consideration. read more

Great bike shop and very friendly, knowledgeable, and welcoming staff! We rented two bikes and a baby carrier from them and all the equipment was well maintained. read more

This place was absolutely amazing and it was 100% the reason for the highlight of my vacation in Bar Harbor Maine. A friend of mine suggested that I rent an electric bike to cruise around the carriage roads of Acadia Park. I found this shop online and submitted a request for three bikes for the Monday of my vacation week. The shop called me back to confirm the order and let me know that I would be charged after we returned the bikes after our trip. Holy shit this was so much fun. We rented class one electric bikes which require you to pedal and I was originally a little nervous about peddling around the park because I'm not a fucking biker. But the little boost that the engine gives to these bikes made cruising around a 30 mile loop seamless. I pretty much thought I was gonna die around the 22nd mile but I completely made it. My husband and son and I had the absolute greatest experience the morning that we use these bikes, it was so much fun, highlight of my trip. I'm repeating myself but I repeat myself when I'm excited about some thing! The staff here was incredible I would've rented bikes several more times that week if I could have, I now want to buy one for my own use back home in New Jersey and I just loved every single thing about the shop and the experiences that they offer. read more

Bar Harbor Bicycle Shop - Bike Rentals Near Me - Bar Harbor, Maine

Fantastic experience with a knowledgeable team and quality equipment. We walked up on a busy Thursday and were able to rent a couple E-bikes for an awesome trip through Acadia. The directions and recommendations for our ride were spot on and made for a great day. We were able to get 32 miles in about 5 hours. Highly recommend this shop and their team read more

Due to poor planning on my part, I arrived in Bar Harbor without having secured a bike rental for my husband and I to explore the carriage roads of Acadia. Since it was late in the season I assumed we would be able to get a traditional bike, but I really wanted an e-bike. 1) I had never done an e-bike, so it seemed like the perfect opportunity to try one. 2) I wanted to enjoy Acadia. Not sweat through Acadia. After already checking with a couple other bike rental shops and learning that their e-bikes were all booked up, I started to worry! Luckily, I stumbled upon the website for Bar Harbor Bicycle Shop, and it had a big notice on the webpage that stated for the rest of the 2022 season they would not be accepting reservations and only doing rentals on a first come, first serve basis. Maybe I could still make my dreams come true! So my husband and I showed up about 20-30 minutes before opening and hoped we would be able to snag an e-bike. Success! We were able to rent 2 lovely e-bikes that assisted us with pedaling 20 miles through the beautiful woods on the carriage roads! Only $100 per bike for the full day! The folks at the shop were pretty helpful with showing us the way from the shop to the park with a handy map. It wasn't too far at all, and the shop itself is super close to the entrance of Acadia! I would definitely rent a bike again from this shop! read more

Wow, shop manager was angry and annoyed by our mere presence. We seemed to ruin her day by simply asking to rent a bike. When we arrived 15 minutes late on our 3 hour rental, she secretly double charged us for a full day rental. We called to inquire how our 3 hours turned into a full day rental. The manager berated us and blamed us for the problem. Greedy shop, more interested in milking every penny from you over customer satisfaction and experience. They could at least smile while they rob you. read more

Super great staff, and extremely helpful in getting me and my family bikes, as well as recommending what trails to take. Super fair prices, and definitely gives you a different look at Acadia. Free day-long parking a short walk away on West Street! read more

The staff were really helpful and let me test two different bikes. The e-bikes are in great condition. The older ones have smoother power assist but the new ones are more powerful and have a longer battery life. read more

Awesome choice for those visiting Acadia/Bar Harbor and looking for a different way to enjoy views. It's the perfect way to traverse the Carriage Roads. They're located right at the entrance to Bar Harbor if you came the way from the Park visitor center and was very easy to find. Their rates are quite decent $25 for a single day rental and their hours are quite flexible opening at 8AM. I believe they rent out car racks too but we brought our own to save some time traveling to and from the trails. the checkout process was very easy and quick and its quite nice they let us try out all the different sizes before deciding on the ones we like. We had no problems with the bikes through the day and returning them was very easy as well. Highly highly recommended for those plan to visit Acadia even for beginner bikers like me it was quite an awesome ride. Definitely saved us a lot of headaches by going with their bike rental services. read more

Bar Harbor Bicycle Shop - Bike Rentals Near Me - Bar Harbor, Maine

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Absolutely above and beyond service. We needed a wheelchair wheel replaced and although they dont normally service them, they were able to put together a functional wheel. Only thing they didnt have was a bolt to attach it to. Now the wheelchair can survive hikes in Acadia! Saved our vacation and if I could rate them 6/5 I would. read more

Great shop for rentals. Equipment is good and higher quality bike/helmets with better quality than average rentals. Saddles are actually comfortable!!! Reasonable prices. Do call ahead to reserve during peak season otherwise they rent out by mid morning. Convenient location that's a easy hop and skip to the carriage roads. read more

Bar Harbor Bicycle Shop - Taking the bike to the carriage road - Bike Rentals Near Me - Bar Harbor, Maine

These guys saved my bike tour. They fixed my sticky shifting on the spot for a very reasonable price. Very happy customer :)

Excellent customer service unlike competitor down the street. Bikes were available same day without reservation. Staff were attentive and personable. read more

Stopped in for a quick look at my MTB tire, they reset the tubeless bead and did it for free while I waited. Great guys!

This was one of my favorite activities I have done on a family vacation. We rented bikes, took the bus to Acadia and then rode around lakes, along shadowed, green carriage roads with occasional spectacular views out to the ocean or various lakes. At one point my son and hubby went back to fill my son's water and I went ahead and there were enough occasional fellow bikers that I felt safe, but few enough that I could enjoy some quiet solitude as I rode up and down the alternately shaded and sunny path. Stopped midway and ate the packed sandwiches we had brought as we looked out on one of the lakes. I would totally do this again. Make sure to do your research and pick carriage roads that match your ability and have a good map that has the carriage road numbers. Great activity for an active family with older kids. read more

Great place to rent a bike for riding the Carriage Roads. The prices are the best in the area and the road bike (not electric) was great quality. The service was fantastic, the younger man with longish hair helped me out with all my Acadia questions. Be sure to get here right when they open at 9 am, because there was a little bit of a line to get the bike (a good sign I guess? very popular place!) read more

Great bikes and great service. We had a great experience with the staff and so much fun with the bikes we went back and did it again a few days later. The electric bikes were a blast, and it was nice not having to worry about hills or range. read more

Bar Harbor Bicycle Shop - Bike Rentals Near Me - Bar Harbor, Maine

We rented two standard bikes from this shop to ride on the carriage roads in Acadia. Overall, a good experience with this shop. We did have an issue with one of the bike seats slipping, and the shop gave us a deal on the rental when we came back. (Thank you, we really appreciate that kind of proactive service.) All of the workers seem to love their job-- a great sign. Next time, we will be getting the ebikes: word to the wise, no matter how good a cyclist you think you are, those hills will still kick your butt and wreck your quads. Just get the ebikes. read more

What a great experience! My amazing fiancé reserved two bikes and a rack for our bike ride through Acadia National Park, the carriage trails. We were impressed by the friendly, professional and helpful staff. A new young employee took the time to put our pedals on the rental bikes and mount the rack on the rental car. The bikes were a bit heavier than we use (triathlon) but the bikes we rented were best suited for our type of riding and they were in great condition. I thought I would escape without buying a jersey...but the lobster jersey...seriously...I would be curious how many they have sold. At $100, a bit steep but I went ahead and ordered it. They run small so they special ordered it for me and I have already worn it here in Northern VA. Have gotten some great comments too! Wonderful store and people! read more

Bar Harbor Bicycle Shop - Louis Garneau lobster jersey- isn't this great?! - Bike Rentals Near Me - Bar Harbor, Maine

Half the price of the places next door. Very friendly staff. Will rent again from here.

We scheduled a bicycle ride for 13 people and an infant. They had our bikes ready to go and we had enjoyable morning. I would highly recommend them. But make sure you reserve in advance. read more

Bar Harbor Bicycle Shop - Family bike ride thanks to Bar Harbor bicycles - Bike Rentals Near Me - Bar Harbor, Maine

Helped fix my friend's wheelchair last-minute despite not usually servicing wheelchairs. Nicest people, excellent service, advice and conversation. read more

Excellent service, very patient team members - high quality bikes and accessories...reasonable prices.. they opened new boxes to provide us with new accessories also we had to return a bikes within minutes as one the toddler was not comfortable riding a bike - they happily provided us with refund without asking... this was my second time renting bikes from them and i would do it again without hesitation ....a big thank you ! read more

We rented bikes for a few hours to ride the carriage trails. They open at 9 and when we arrived at 9:15 there was already a line, but there were several workers so it didn't take too long. I didn't make a reservation beforehand and luckily they had some bikes available for walks ups. when we returned a few hours later there no almost none left and a worker took my bike immediately and gave it to a person waiting. The bikes were in generally ok condition, there were some squeaks but it was nice to ride a Trek Verve which is the same bike I have at home. We did bring our own helmets although they have offer them for free with rentals. I would rent from here again but would make a reservation next time. read more

Great help preparing bikes from the staff along with great insight the trails in Acadia

We rented 2 bikes and had a great time riding through Acadia's carriage trails. They provide helmets, gave quick tutorial regarding shifting and a map to the trail. Affordable price for either half or full day rental. Bikes appeared well maintained read more

We had the time of our life riding ebikes on the carriage roads! The scenery was really beautiful with all the fall colors and the ebikes let us cover more territory. Bar Harbor Bicycle Shop was efficient and friendly and we were so glad we were able to get bikes from them! read more