We had a group of seven riders to go ride the Carriage Roads at Acadia National Park. Two of us…read morehad our own gravel bikes and the five others needed to rent gravel bikes. Because I was the organizer of the ride, I insisted (pestered) them to reserve their bikes online, which they did. We arrived the morning of the ride and there were several staff members outside ready to help renters. They were friendly and quickly set up my buddies on their bikes. I should mention that they rent Cervelo Asperos (my bike too) and Trek Checkpoints - both really good gravel bikes and perfect for the Carriage Roads (frankly, a bit better than needed on those tame roads). With everyone set up, we started off. This is where the shop shined. For whatever reason, my derailleurs were not working, and I had just charged them up a couple of days ago. Even though I was riding my own bike, I went back to the shop and asked if they could give me a quick charge-up. One of the mechanics (Shawn) instead, put the bike on the stand and started fiddling around with it. Meanwhile, the shop owner took me around the shop and showed me his collection of Cervelo bikes (awesome! He also does Ironman Triathalons). Meanwhile, Shawn figured out that a wire had worked loose while I was bringing my bike up to Acadia. He saved the day (I do NOT want to ride the Carriage Roads on one gear). No charge, and we were on our way. Generally great folks at the bike shop, and they rent real gravel bikes that you can ride with verve. I can't recommend this shop enough.

Chaotic from start to finish…read more The rental process alone should have been our warning sign. Their online cutoff is 2pm the day before, which means you have to call-fine, except the woman who answered never called us back. We had to chase her down twice just to confirm a reservation. We arrived at 12:50 for a 1pm pickup and stood there watching the one staff member slowly process an entire family who was renting bikes for the next day on our time. The guy who eventually got us our bikes moved like he was underwater. Directions? He handed us a map that would challenge a cartographer and told us to "turn at the thing that blinks." That was the landmark. The blinking thing. We missed a turn. My husband's bike was mechanically broken. He came back with mud splattered across his backpack, shorts, and hair. And the e-bikes if you've rented an e-bike anywhere else in your life, do not expect that here. These things have less power than a child's ride-on toy. I'm not exaggerating. There is no assist. There is no joy. Unprofessional, disorganized, and a complete waste of a half day in a place where you have limited time and actually want to have fun. Skip it.

If you are looking to explore the carriage trails of Acadia National Park, renting from MDI Bike is…read morean absolute must. My fiancée and I had an incredible time, and a huge part of that was thanks to the owner, Patrick. He is incredibly friendly, knowledgeable, and genuinely cares about your experience. Before we set off, Patrick took the time to make personal adjustments to our e-bikes and ensured we knew exactly how to operate them correctly and safely. He even provided a fantastic map highlighting the best trails and landmarks to hit during our ride. The e-bikes themselves are top-notch and made tackling the park's hills immensely easier. They come fully equipped with a helmet, a lock, and a highly convenient small pack to carry your belongings. The pack even has a designated spot for a water bottle--which you should definitely bring for the long, scenic ride! Returning the bikes was completely hassle-free. I would highly recommend MDI Bike to anyone interested in an interactive, breathtaking way to see the park. Thank you, Patrick, for making our trip so memorable

MDI e-bikes is the way to go. Stress free delivery, everything you need is included and the bikes…read moreare state of the art. Patrick was great. He suggested a route that matched what we wanted to see & do and is easy to work with. He knows his stuff. Note: He is mobile which is great for pick up and delivery (visitor center).

We rented 2 e-bikes Saturday July 29 every thing we needed they provided maps of area suggestions…read moreof trails best suited for a pleasure ride we ate lunch at grab and go rode back the whole thing was a success would highly recommended

They made it easy for someone who has never ridden an electric bike. We took our bikes out over 30…read moremiles and had a beautiful day exploring parts of the park we would not have been able to see otherwise. There was a minor issue with one of our bikes, but they were able to resolve this over the phone quickly. Highly recommended.

One of the best guided tours I have been on. Casey is an amazing guide and Jesse was great with the…read morelogistics getting us back and forth from the start and finish. The water was relatively calm which made for a nice day of sea kayaking. Casey was great with providing safety instructions before and during the trip. He was a wealth of information about the wildlife, geology of the area, and the history. It was like we had the ocean to ourselves. We saw a couple of bald eagles and tons of seals primarily harbor seals but several gray seals as well. Can't recommend this company enough. Kayak on the quiet side of the island. You won't regret it. My family of four would do this trip again.

Took a guided tour of Acadia with Jackson, and Maine State was perfect. Reservations were easy to…read moresecure, had every thing ready to go, and guide Jackson was fantastic. Highly recommended taking the guided tour.

This is a new business at the same location as a previous one (Seascape Kayak and Bike). Before…read moreour visit we had read a story online about the woman who owned Seascape and a couple of years ago had to close it. Luckily, a young lady who worked for the previous owner recently re-opened for business. Her name is Skye and she (and her dog Rosie) are running the place with the help of her father (who we met while Skye was out on a kayak tour). She is very energetic and knowledgeable about the area. The shop is located right outside of Acadia National Park on the Schoodic peninsula side. There is great biking on the peninsula with plenty to see along the way - much less crowded than the main part of the park and just as beautiful.

We had a beautiful e bike ride along Scoodic Peninsula. The bikes were great and easy to use. We…read morehad taken the ferry over from bar harbor and walked the 15 minutes to the shop instead of taking the free shuttle. The bikes are not delivered to the ferry but that was not a problem. The bike route is full of incredible views. We stopped frequently to take pictures. There was not much traffic. If you take the bike path across the peninsula, be aware that it is a heavy gravel path with some steep winding curves and downhills. Even as experienced cyclists, we decided to walk that part. There are 2 restaurants on the loop but unfortunately both were closed on Mondays. However we found another restaurant once we returned the bikes. It was a great day.

We did the Harbor tour kayak trip with my sister and her 2 kids, and none of them had kayaked…read morebefore. Our guide, Ryan, took great care of us and gave us a lot of information about the islands, Bar Harbor, and Acadia. The kids really enjoyed their first season kayak experience. Two thumbs up and would definitely recommend.

We had an amazing experience with Acadia Outfitters! My friend and I had a booking mix-up (our…read morefault), but Emily and the team went above and beyond to make sure we could still get out on the e-bikes. We rode the carriage roads to Jordan Pond House for lunch, walked the Jordan Pond Trail, and biked back--it was one of our favorite days in Bar Harbor. Friendly, helpful staff and great bikes--highly recommend!

This place was super easy to work with. It's the only place that rents ebikes for kids. Izz and…read morePiper took great care of us. The bikes were in great shape and a ton of fun.