Chaotic from start to finish…read more The rental process alone should have been our warning sign. Their online cutoff is 2pm the day before, which means you have to call-fine, except the woman who answered never called us back. We had to chase her down twice just to confirm a reservation. We arrived at 12:50 for a 1pm pickup and stood there watching the one staff member slowly process an entire family who was renting bikes for the next day on our time. The guy who eventually got us our bikes moved like he was underwater. Directions? He handed us a map that would challenge a cartographer and told us to "turn at the thing that blinks." That was the landmark. The blinking thing. We missed a turn. My husband's bike was mechanically broken. He came back with mud splattered across his backpack, shorts, and hair. And the e-bikes if you've rented an e-bike anywhere else in your life, do not expect that here. These things have less power than a child's ride-on toy. I'm not exaggerating. There is no assist. There is no joy. Unprofessional, disorganized, and a complete waste of a half day in a place where you have limited time and actually want to have fun. Skip it.

What a remarkable shop! When I reserved two premium gravel bikes for several days of cycling…read morethrough Acadia, I hardly expected the machines that we were given. High-end Cervelo carbon fiber bikes with electronic shifting, perfectly tuned, spotless and ready to roll. A mechanic cheerfully popped on the SPD pedals we brought with us, and we were off, departing from BHBS for the park. We felt like we lived on those bikes for three days. We popped by the shop on the third morning for fresh shifter batteries and a tire top-off. Return was effortless and gave us a chance to browse the well-merchandised shop. We also had an enjoyable chat with owner Peter who definitely knows what he's talking about when it comes to cycling.

The rudest shop manager I've ever encountered on a vacation-- we have rented bikes, kayaks, etc. at…read moremany national park areas and this one stands out for all the wrong reasons. Definitely set the wrong tone for our ride. The equipment was okay but not at all worth what we paid for the rentals. Skip this place and try another.

They are super nice and great service!! I ask for some…read moresuggestions even for a couple hours ride and they nail it!

Good service- bikes were strong and steady for us. Is it…read morebiking when you have that power? We think so... Don't know how to bike those hills of Acadia without a little power underneath you.... I know we used to do it... but I'm old and tired now. Scenery perfect - bikes never let us down. Thanks for a great day!

We rented 2 e-bikes Saturday July 29 every thing we needed they provided maps of area suggestions…read moreof trails best suited for a pleasure ride we ate lunch at grab and go rode back the whole thing was a success would highly recommended

I was in excruciating pain and stopped in to look for compression socks. The cashier didn't bother…read moreto even give proper instructions and said just go to the socks section. There were 4 tall sections of socks and with that many overwhelming options there was no way someone trying to catch the ship back was going to be able to sift through each item. And at socks averaging $26, I'd have expected personalized service. Nope... When I went back I asked if there was another staff member that actually cared about customers to personally show if there were socks that could help. She gave me a blank look and after a while called for "Nate". Nate then said sorry we just have regular socks and can't really help unless you want shoes. 1 star is too good for this overpriced store.

Bottom Line: Retailer selling hiking, backpacking, and climbing gear and clothes…read more Cadillac Mountain Sports is located in downtown Bar Harbor and sells high quality clothing and gear for adventures. When I visited the store in early June it was packed to the gills with merchandise. I wasn't in need of anything but I was certainly impressed with their merchandise and the many great brands they carry like Toad & Co., Prana, Smartwool and Darn Tough. The shoe and sock section was particularly impressive. I came to Bar Harbor fully prepared for my planned outdoor adventures but I think next time I might come a bit less prepared so I have a reason to do some shopping at Cadillac Mountain Sports.

Sky, who owns and runs Sea Schoodic Kayak and Bike Rentals has the best bike rental in all of…read moreAcadia National Park...Do not be fooled by other "schoodic" rentals. Sky was the first and in my opinion, the best...She takes her time to make sure you have the best bike for you personally..she takes pride in her business and every year that I rent a bike, she makes sure it is a perfect fit and is available to me 24 hours a day..She's fabulous and so are her bikes!!!!!! 5 stars..or as many stars as there are!

We had a beautiful e bike ride along Scoodic Peninsula. The bikes were great and easy to use. We…read morehad taken the ferry over from bar harbor and walked the 15 minutes to the shop instead of taking the free shuttle. The bikes are not delivered to the ferry but that was not a problem. The bike route is full of incredible views. We stopped frequently to take pictures. There was not much traffic. If you take the bike path across the peninsula, be aware that it is a heavy gravel path with some steep winding curves and downhills. Even as experienced cyclists, we decided to walk that part. There are 2 restaurants on the loop but unfortunately both were closed on Mondays. However we found another restaurant once we returned the bikes. It was a great day.

We did the Harbor tour kayak trip with my sister and her 2 kids, and none of them had kayaked…read morebefore. Our guide, Ryan, took great care of us and gave us a lot of information about the islands, Bar Harbor, and Acadia. The kids really enjoyed their first season kayak experience. Two thumbs up and would definitely recommend.

We had an amazing experience with Acadia Outfitters! My friend and I had a booking mix-up (our…read morefault), but Emily and the team went above and beyond to make sure we could still get out on the e-bikes. We rode the carriage roads to Jordan Pond House for lunch, walked the Jordan Pond Trail, and biked back--it was one of our favorite days in Bar Harbor. Friendly, helpful staff and great bikes--highly recommend!

Great business to work with. Bikes were in excellent condition and fully charged. Helmets and locks…read moreprovided. Robin called us and told us where to meet in the parking lot. We had a gorgeous day. Stopped at the Jordan house for lunch and ate at the tables outside looking out on the lake. Sam from Romania was our waiter and he was very helpful and friendly. We enjoyed talking with him. The popovers might be world famous... but it just a popover... overall, e biking was a highlight of our trip.

TL;DR: was on vacation, walked into a bike shop hoping to rent a bike and instead got a hostile and…read moreunwelcoming attitude by staff. Must have caught the staff on a bad day. As a lifetime cycling enthusiast and former competitive triathlete, local bike shops are usually some of my favorite places to visit. Our experience with Acadia E-bikes was the opposite. Immediately upon arriving the receptionist was hostile, seemed stressed out, and expressed frustration that we "just showed up" inquiring how to rent a bike. Who knew that going to a bike shop and inquiring in person if bike rental was available could upset the staff?!?!? Glad to be home now and cycling daily again locally!

Easy reservation. Easy online waiver process. Links to all the "required" videos to watch…read more Excellent in-store briefings. Bikes performed flawlessly. HIGHLY recommend the fat tire bikes over the others; more stable on the loose gravel roads. Plenty of juice. We did the around the mountain, tri-lakes loop with an extra lap around Eagle Lake and still had a quarter tank.

We went on the aqua safari and had an amazing time. The kayaks and equipment were great, and our…read moreguide Gabby had a ton of knowledge about the local wildlife. 10/10 would come back for another tour.

Confessions of a gear junkie. I buy way too much gear. Period. I'm often suckered in by a good deal…read more(which Alpenglow often has!) but I'm always brought back by great service. I'll skip shoddy service and pay a couple dollars more for good service. There's a reason I have made half a dozen orders from Alpenglow and I'll give you a hint: it's because their customer service rhymes with "awesome." Also rhymes with "excellent." If you don't believe me, log on to their web page, search the specials, save a boatload of money, and check your porch three days later. I promise you won't be disappointed. I haven't been, six times in a row (that's what she said). Thanks Alpenglow, for giving me an excuse to write this review and throw in a mediocre TWSS joke. Now I have gear to go sort, if you'll excuse me.

If I said Alpenglow was the all-time best of all time, your hyperbole-meter might start going off…read more However, your meter would be DEAD WRONG. Throw it in the trash. Wait for a sale at Amazon for a new one, maybe get last years model to save a little bit extra. You don't need the new pink-striped accents on the 2014 model. You might like them, but you don't need them. Anyway, back to Alpenglow. They rock! Countless times, I've searched for a random specific piece of gear online, and who not only has it in stock, but on sale?! Alpenglow. Not only are their sales timely and fantastic, but the customer service has been stellar, and the shippin' is quick and cheap/free. Trying to remember all the things I've bought here, maybe two sets of ice tools, cams, ice screws, pants, backpack, etc etc etc. All time best! EDIT: Incidentally, KennyB below sounds like an idiot. I give him 1 star.