Worse service ever!!
My 10 years old was thirsty and went to this cafe on its own, after politely requesting a glass of water, was shockingly refused and instructed to purchase it instead.
As a concerned parent, I find it deeply disturbing that such a simple request, especially for something as basic as water, was met with such hostility and a complete lack of empathy. It is not only a matter of inconvenience but also a matter of principle and basic customer service.
The attitude displayed by your waitress was not only unprofessional but also unacceptable. It is imperative for your staff to understand that customer satisfaction is of utmost importance, and this incident clearly falls far below the expected standard.
Ofcourse I bought water bottles to my family from another store and tried to console my kid after such a big shock. read more