I keep hoping this place is going to get better soon...they never do! Not matter what time or day I go in, the service is so incredibly slow that I keep wondering why I come to this location.
I can't believe how long I can be ignored by the staff and the manager. Apparently the record so far is 20 minutes.
If it wasn't for the staff prioritizing the pick up orders, maybe they would have gotten to me sooner, but that is not a great excuse. And after hovering on the other side of the counter for over 10 minutes in front of me, the manager finally looks at me and asks if I have been helped. All this time she didn't check?
And then there are the people picking up orders pushing into the line to get their orders first. Clearly showing up in person is not a good idea.
Also my wife and I got different sized burritos. we couldn't tell the difference between the small and which one was the regular?
The food line was constantly being stocked, and taking so much extra time. And so much of the food looks like it had been there all day, eww. I can't believe they are still in business. It's such a long wait no matter when I go in. I think I'm good now...I have learned that I'd rather spend my money at places that value my time and business. read more