Everyone I saw was very nice and professional. The wait time was fast and the care was great. Being…read morethat it is connected to my other doctors, they are able to see my other ailments that I am dealing with and asked questions as well. Overall, I felt all staff was very caring and I will definitely return if I need care from an urgent care.

I went yesterday with a loved one who was a patient. All the staff was nice and really heard the…read morepatients needs and concerns. Nurse Jennifer went above and beyond she was nice the few hours we were there! Really showed she cared. The other support staff wasn't as friendly. One of them even said "I usually don't do this, I'm the x-ray tech" it was obvious they were upset they were helping in another area. Overall it was a great experience and we liked the convenience of the location. I'll have to check my insurance to see if I can be seen there as needed in the future.

I took my son in after hours to get his nose looked at due to football. His nose swelled…read moreimmediately and was bleeding. I called around to different locations to see if they had xray machines. I was told the Ray Rd location did and that he would be seven to come by. We arrived was taken back and the Dr refused the xray. I would have went to a different provider if I would have known this. instead they took my money and failed to address my concerns. what a scam and hook and bait service.

I went to Next Care Ray Road office today for a foot injury. The staff were friendly and very…read moreprofessional. The PA I saw was excellent. I had an X-ray done and was given a preliminary diagnosis. In less than an hour they phoned me at home with results after xray reviewed by radiologist and diagnosis was correct. This Next Care is a new location and I am so happy to have had a great location near my home!

They took good care of me and diagnosed my condition well. I am doing fine. God bless these good…read morepeople.

Came in today with unusual high blood pressure, the font desk rep Monica was extremely…read moreunprofessional and rude. I asked for a supervisor over 4 times and she refused to bring a supervisor in. I asked her to explain the documents she wanted me to sign and she refused. She also forced completion of the e-signature when I don't approve of them and I had questions. I had to call in and speak with the charge nurse Christina who said she couldn't help and there was no other supervisor there because they never come in. So I will file a complaint with HIPPA and the BBB seems like they are getting away with mistreating patients. The complaint line doesn't actually take your call. It will ring a few times then the call will hang up. But I bet they will get the complaint when you go to the federal health and Human services website and file your complaint there.

The day after Christmas during my holiday break, I wasn't feeling well and needed to be seen. I…read moremade an appointment at the Chandler Heights location and was seen by Nurse Practitioner Heather. From the moment she walked in, I could tell I was in good hands. She had the BEST bedside manner--so warm, caring, and empathetic. She took her time, listened to my concerns, and truly made me feel cared for. She recommended I follow up with my primary care provider, but the earliest appointment I could get was two weeks out. So, I made another appointment at the CVS MinuteClinic on Germann--and to my surprise, when I walked in, I locked eyes with NP Heather again! I was immediately relieved and so thankful to see her familiar and kind face. She is absolutely in the right profession. I truly hope everyone she encounters is kind to her--because she's a gem and such a blessing to her patients. Thank you, NP Heather, for all that you do!

Today I brought my very ill son in for our scheduled appointment. After arriving on time and…read morechecking in the Asian older woman working ( did not have a name tag on ) did not greet us all she did was immediately bark orders at us while she walked away from us asking for an ID and Insurance card despite the fact that these items were already provided , and I told her we didn't have insurance and she still barked at me and said I need your insurance card. After telling her for the 3rd time she then refused to see my son as he didn't have his drivers license and no where on the intake forms did it say they needed it as I provided all the information per the adult and parent signing on behalf of my son She refused to see him and sent us away even after the fact the other lady there stepped in and asked how far we lived and i said id be happy to go get it as we were 4 miles away . They still refused to help us even though my son was wx weak out from his high temps and dizziness . My son and I drove all the way back home and back to the Clinic and they gave his appointment away and expected us to wait another hour . They were extremely rude to us , awful experience and we left and got my son the care he urgently needed at Dignity Health .

Ive been coming here now for a few years. The office staff is always so nice and helpful. Dr…read more Fischbeck is great, great personality and makes sure to go over everything on your visits. It's hard when you're trying to find a new doctor and I'm glad I found this practice.

I was disappointed with my experience. I called ahead to ask if I could come early for bloodwork…read moreand was told that would be fine, and that if my provider needed additional labs after the appointment, I could return for those. Based on this, I arranged childcare and planned my day accordingly. When I arrived, I was told the bloodwork had not been ordered and that the office preferred to wait until after the appointment in case additional labs were needed, to avoid a second trip. This was the opposite of what I had been told on the phone and ultimately resulted in the additional trip I was trying to avoid. Had I been told it was simply an oversight, I would have understood. Instead, it was framed as being for my convenience, despite the prior instructions I had received. I cancelled my appointment and will be looking for a new PCP. I hope the office can improve communication so patients receive consistent and accurate information. Edited to add: I am an established patient with this office. While it had been a few years since my last visit, I had previously been seen here and the office assisted me with updating my name. I wanted to clarify this because the response from the office suggests otherwise.

The doctor and nurse were very friendly and helpful. I was seen quickly and got my medication…read morequickly. Will be returning, thank you for your help!

appointment was 5:15pm. checked in previous to arriving, no one else was with Dr , in waiting room…read moreetc. Dr walked in and out of room saw us multiple times. We weren't seen til 6. what was the point of scheduling an atonement?

Don't go here they will overcharge you way to much. Any other urgent care will actually help you…read moreand understand your issue. When I already paid the $40 service fee then they basically said ok now you owe another 155. That's ridiculous when I could go to a NextCare urgent care and get seen by specialist for only the 40 service fee. Absolutely ridiculous of them to be overcharging.

I am an out of towner. This urgent care was the closest to my hotel. I didn't feel like driving, so…read moreI gave them a change even after reviewing their reviews. I was impressed! Everyone was so welcoming. They gave me instructions and step by step was going to happen. They all had smiles. They offered me water. I just talent for a simple eye treatment. I could definitely see myself coming back.

I went to urgent care after a 16 hour shift for nausea related to a medication side effect and the…read morePA refused to prescribe me zophran even though I've been prescribed it in the past as recent as 3 weeks ago. She told me to drink more water. How can I drink water when I wanna puke ...common sense. She told me to go to the provider who prescribed me that medication for zophran ...so moronic. They wasted two hours and I have to work again tonight. I am never coming to this urgent care ever again. I went to a different location and got zophran thank God!

I came in here soon after they opened. Front desk lady was attentive and helpful. I was in and out…read morethere quickly in under 30-40 minutes on a Sunday. I left and then came back due to my original pharmacy being closed. They were nice about it and recommended a pharmacy nearby that is open 24 hours. I would return next time I need medical care. Dr. Carissa treated me

I miss the Cigna practice! Now that I have Healthspring insurance and the Tempe location is run by…read moreHonor Health, scheduling appintments is a nightmare. My husband has had to return to the facility three times for appointments because he was given incorrect dates and because no one knew what kind of blood work had been ordered. GOOD EXPERIENCE: My primary care physician, Dr. Ara, is terrific. So is her PA, Sara, who continues to coordinate with other doctors and labs for me. Wait times for appointments in this department are short. Beware seniors! Be ready for confusion and misstatements. Also be prepared for long wait times for lab work.

Went in for my yearly physical with Dr Roy. He's very personable and has good bedside manners. I…read morewas 1 minute away from being turned away as I was really late, but the receptionist was very nice and professional and didn't make me feel bad for being late as I was already profusely apologetic for being late. They give u a 10 minute grace period for being late, but if u're later than 10 minutes, they recommend that u cancel and make a new appointment. Lucky for me, i didn't get a ticket driving there! Everyone there is super nice and professional. I had to wait about 15 minutes to be serviced, but it was expected since I was late. I really like this office cuz I can get my labs drawn right in the same office and not have to go somewhere else! The phlebotomist was awesome as well! He was able to get my blood with just 1 poke! I'm really happy with this honor health office and Dr Roy! He's a keeper!!

PS--I found another podiatrist who took a 3D image of my feet with a tablet app. 2 weeks later my…read morenew orthotics arrived in the mail. They fit perfectly out of the box, and required only a minimal break-in period. I am, again, pain free. Amazing that this other DPM could solve in one visit that which Dr. Richardson and his contracted orthotist could not solve in six months.

Today I went in to see the same Dr my husband did ( Dr. Richardson ) and had both of my big toes…read morefixed! He was very considerate to my needs and comfort and took care of my issues right away! The pain was extremely minimal because of his skill. He also helped making it easier by getting me and my husband to laugh. The ladies helping were amazing and humorous as well. That really helped me because I was stressed! If I ever have feet problems this is where I'll go! They were the best for me! Thank you again!!