People there are great but the bank it's self is just horrible. The app is the worst I tried…read morereporting my card stolen and it wouldn't allow me to accept it as stolen until I restarted the app 15 times.

Customers are no longer a priority. 2 people working but they make such a long line and put certain…read morepeople ahead of others so you have to wait even longer. Customers are not important to them. Didn't want to wait any longer when someone else was put in front of me when I was there before them. The manager only offered excuses. Never going back to this location ever again.

Local institution focused on providing excellent customer service! I've banked here since I was…read morevery young and have had nothing but the best from them. Another bonus is their efforts to support their local communities not only through donations but also volunteers. All while offering the lowest auto loan rates in town.

From the owner: Hello neighbor! We are First Community Credit Union, a financial cooperative owned by our members…read more First Community has been serving Oregon since 1957, and with more than $1.7 billion in assets and 87,000 members, we are among the strongest credit unions in the nation today. As a federally insured full-service financial institution, we're dedicated to helping our members and communities thrive. We offer all the benefits of a big financial institution, but with personalized, local, cost-saving services that are in your best interest. It's easier than ever to bank at First Community. Discover the difference!

I'm all about credit unions over regular banks. Okay, I use both, but I've had many years…read moreexperience dealing with Oregon First Community Credit Union. We are huge fans, and will continue to do business with them for as long as they continue to treat us as they always have. With dignity, respect, and believing in us. Sound strange? Have you ever tried negotiating funding from an institution that has no personal belief in you or your capabilities? Once you've had the "respect" factor, you won't want to climb anyone else's hill to get what you're after. These folks make doing business friendly, painless, and they seem quite understanding about trying times for locals. If I were recommending where someone starting out in banking should go - I'd definitely suggest they try OFCCU first! We love our branch.

This credit union will not allow people with bad credit to get an account at all. Its completely…read moreludicrous, especiallysince they are the only financial institution town. I have a credit union account in WA state that ive had since 2013 that is used regularly (my paychecks are deposited there and I use my debit card near daily) and because my credit is poor (due to medical and other issues), they denied me an account. Why? I wasn't taking out a loan. I wasn't borrowing money from them. What does a savings and checking account have to do with credit, especially when I have a well established account at another credit union? They have a monopoly in MP and wouldn't even let me cash in change there- I even offered to roll it- because I don't have an account. Absolute worst financial institution.

This wonderful bank is still at this address but is now called (via merger) UMPQUA BANK. Same…read moregreat staff to serve you at this full service bank!

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

I have got to say as banks go this one is legit. I have never had to wait too long in line on busy…read moredays, and when you reach the window the tellers have always been polite and correct with me. Great location with plenty of parking.

I've been doing business at the Coos Bay branch for 25 years. The staff has always been…read moreprofessional, friendly, helpful and quick to answer questions and solve problems, even as employees change over the years. I'm really surprised at some of the negative reviews as I have experienced no problems with this branch. In my business, I've had to do business with many banks, both national and local, and Wells Fargo is the best of the bunch.

Rogue is great. They are very accommodating and have super friendly staff. We used them to get a…read moremortgage for a new home we bought in the area. They had the best rates anywhere I could find. And... if you have kids, forget those stupid candy suckers you get at other banks, Rogue has free Ice cream!

I was in Gold Beach, and the closest bank that is within my ATM network was in Brookings, 25 miles…read morefrom here. After walking to all the other banks in Gold Beach, used the ATM of this one as it only charged $2 for me to access my money (others charged a lot more!). Normally I despise paying ATM fees and only go to fee free ATM's, but felt that $2 was worth saving a trip to Brookings. No place to park the RV unless you park at Rays or McKays and walk to this credit union.

The local banks are full of nice welcoming people. But the corporate from the new business is the…read morenew fault. Getting real tired of deposits takes several days to clear. Causing me late fees on bill payments. Local bank doesnt handle atm deposits anymore, leading to 3-4 handling time. Tired of not having my money like I used to. Completely done with this company. Umpqua was great. Columbia is a joke.

Final update to Umpqua Bank post. After waiting for a replacement card from the bank since December…read more5th, 2022, I went to the bank yesterday and closed my account. After numerous attempts for them to tell me they didn't know what was going on, I had enough. Do I recommend Umpqua Bank to anyone? Not unless you prefer no 24/7 assistance and repeated attempts at getting replacement cards. No! I do not.