The Bandon branch of Banner Bank is outstanding! Working with Tami Brackett has been a genuine…read morepleasure. She has provided very professional and courteous customer service for our business checking and savings accounts. Highest recommendation!

Have to refute the two old reviews from 2015. It may have been different back then but I've been…read morewith this Branch since 2018 and I have never been treated better or had such a hometown bank feel. I don't go inside the bank often but when I do, they always greet me by name and are very friendly and courteous.

Local institution focused on providing excellent customer service! I've banked here since I was…read morevery young and have had nothing but the best from them. Another bonus is their efforts to support their local communities not only through donations but also volunteers. All while offering the lowest auto loan rates in town.

From the owner: Hello neighbor! We are First Community Credit Union, a financial cooperative owned by our members…read more First Community has been serving Oregon since 1957, and with more than $1.7 billion in assets and 87,000 members, we are among the strongest credit unions in the nation today. As a federally insured full-service financial institution, we're dedicated to helping our members and communities thrive. We offer all the benefits of a big financial institution, but with personalized, local, cost-saving services that are in your best interest. It's easier than ever to bank at First Community. Discover the difference!

People there are great but the bank it's self is just horrible. The app is the worst I tried…read morereporting my card stolen and it wouldn't allow me to accept it as stolen until I restarted the app 15 times.

Customers are no longer a priority. 2 people working but they make such a long line and put certain…read morepeople ahead of others so you have to wait even longer. Customers are not important to them. Didn't want to wait any longer when someone else was put in front of me when I was there before them. The manager only offered excuses. Never going back to this location ever again.

This wonderful bank is still at this address but is now called (via merger) UMPQUA BANK. Same…read moregreat staff to serve you at this full service bank!

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

The worst thing that happended was Umpqua Bank being taken over by columbia bank. The management…read morereally doesn't care about their customers. That small town ambience that was part of the Umpqua services no longer exists and has been supplanted by BofA and Wells Farge business practices. I'm looking for another bank. BTW - online banking is much, much slower...

The local banks are full of nice welcoming people. But the corporate from the new business is the…read morenew fault. Getting real tired of deposits takes several days to clear. Causing me late fees on bill payments. Local bank doesnt handle atm deposits anymore, leading to 3-4 handling time. Tired of not having my money like I used to. Completely done with this company. Umpqua was great. Columbia is a joke.

AWFUL BANK!! Working very long days means I can't deposit my check till after hours. I deposited…read moreon Friday at there ATM and don't get my money tell 5pm Monday, I have no diapers for my baby and ran out of milk this morning....Even tho I have a big paycheck that the bank is holding from me due to obserd policy's I HAVE money and can't buy DIAPERS because of this bank.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

I have done business with dozens of banks in several big cities but no bank has ever provided the…read morelevel of customer service that the Coos Bay branch of Oregon Pacific does. They make a point of remembering you. That's important when you are deciding who to place your trust in. They are always friendly, knowledgeable and 90% of the time, I can walk right up to a teller ... who, by the way, is seated at a desk instead of behind a cold counter.

Please refer to my Yelp entry of Oregon Pacific's home office in Florence Oregon. I have documents…read moreto support my claims and would share them with anyone interested. Please think twice before doing business with the trust department of this bank. Bottom line...thanks to local professionals and Oregon State bank regulators some funds that would have otherwise been lost have been recovered and changes have been made at the state level in bank review policies for which I've been thanked for bringing these things to their attention. One thing that gives me strength is knowing that these people will have to look at themselves in the mirror every day for the rest of their lives.

This Chase. Bank is in a Fred Meyer's grocery store. They have an ATM and all the features of a…read moreregular bank. We have had a good experience using this bank and service has always been good. Will definitely keep using this bank and will recommend them to others.

In the midst of Covid-19 and the massive fires destroying hundreds of homes in the state, Chase…read moredecided to ALL-OF-A-SUDDEN to charge a $12/mo service fee to my sons account which i'm on. I'm a Veteran and their policy is that they don't charge Veterans service fees. Seems odd that this HUGE rich bank, would start charging people service fees in the midst of issue. Northwest Credit Union put out an email letting people know that they will do everything they can to help during the fires. Chase started charging service fees after 10 years of not charging service fees. DO NOT BANK WITH CHASE! They are crooks. They do not care about people nor do they HONOR their word about their account policies.

The supposed worlds greatest bank needs some training and staffing. I used to sing their praises,…read morenow I can't get helped. Looking for options at this point. It used to be the worlds greatest bank. So yesterday after posting this review I called in to make an appointment for help. After holding for over 30 minutes I hung up. This morning I went into the bank again and it was quiet with a different associate who helped me with my wire transfer. Both employees who were there yesterday were friendly and the experience was good. If you are reading this Mr or Ms manager, you need sufficient staffing during peak times. Tyler Kinney, store lead associate was very professional and knowledgeable this morning. He gets five stars, I am changing my rating to 4 stars overall.

Based on my credit card processing experience with Umpqua I wouldn't go near the bank. Horrible,…read moredishonest company. I cancelled months ago, jumped through hoops, sent a fax, whatever they asked. One more time they billed me the monthly charge despite the fact I haven't used them in Many months. Yeah, STAY AWAY.