Local institution focused on providing excellent customer service! I've banked here since I was…read morevery young and have had nothing but the best from them. Another bonus is their efforts to support their local communities not only through donations but also volunteers. All while offering the lowest auto loan rates in town.

From the owner: Hello neighbor! We are First Community Credit Union, a financial cooperative owned by our members…read more First Community has been serving Oregon since 1957, and with more than $1.7 billion in assets and 87,000 members, we are among the strongest credit unions in the nation today. As a federally insured full-service financial institution, we're dedicated to helping our members and communities thrive. We offer all the benefits of a big financial institution, but with personalized, local, cost-saving services that are in your best interest. It's easier than ever to bank at First Community. Discover the difference!

I'm all about credit unions over regular banks. Okay, I use both, but I've had many years…read moreexperience dealing with Oregon First Community Credit Union. We are huge fans, and will continue to do business with them for as long as they continue to treat us as they always have. With dignity, respect, and believing in us. Sound strange? Have you ever tried negotiating funding from an institution that has no personal belief in you or your capabilities? Once you've had the "respect" factor, you won't want to climb anyone else's hill to get what you're after. These folks make doing business friendly, painless, and they seem quite understanding about trying times for locals. If I were recommending where someone starting out in banking should go - I'd definitely suggest they try OFCCU first! We love our branch.

This credit union will not allow people with bad credit to get an account at all. Its completely…read moreludicrous, especiallysince they are the only financial institution town. I have a credit union account in WA state that ive had since 2013 that is used regularly (my paychecks are deposited there and I use my debit card near daily) and because my credit is poor (due to medical and other issues), they denied me an account. Why? I wasn't taking out a loan. I wasn't borrowing money from them. What does a savings and checking account have to do with credit, especially when I have a well established account at another credit union? They have a monopoly in MP and wouldn't even let me cash in change there- I even offered to roll it- because I don't have an account. Absolute worst financial institution.

The Bandon branch of Banner Bank is outstanding! Working with Tami Brackett has been a genuine…read morepleasure. She has provided very professional and courteous customer service for our business checking and savings accounts. Highest recommendation!

Have to refute the two old reviews from 2015. It may have been different back then but I've been…read morewith this Branch since 2018 and I have never been treated better or had such a hometown bank feel. I don't go inside the bank often but when I do, they always greet me by name and are very friendly and courteous.

People there are great but the bank it's self is just horrible. The app is the worst I tried…read morereporting my card stolen and it wouldn't allow me to accept it as stolen until I restarted the app 15 times.

Customers are no longer a priority. 2 people working but they make such a long line and put certain…read morepeople ahead of others so you have to wait even longer. Customers are not important to them. Didn't want to wait any longer when someone else was put in front of me when I was there before them. The manager only offered excuses. Never going back to this location ever again.

I have done business with dozens of banks in several big cities but no bank has ever provided the…read morelevel of customer service that the Coos Bay branch of Oregon Pacific does. They make a point of remembering you. That's important when you are deciding who to place your trust in. They are always friendly, knowledgeable and 90% of the time, I can walk right up to a teller ... who, by the way, is seated at a desk instead of behind a cold counter.

Please refer to my Yelp entry of Oregon Pacific's home office in Florence Oregon. I have documents…read moreto support my claims and would share them with anyone interested. Please think twice before doing business with the trust department of this bank. Bottom line...thanks to local professionals and Oregon State bank regulators some funds that would have otherwise been lost have been recovered and changes have been made at the state level in bank review policies for which I've been thanked for bringing these things to their attention. One thing that gives me strength is knowing that these people will have to look at themselves in the mirror every day for the rest of their lives.

I could not get logged onto my account so I had to call the credit union. What a joke!! I waited…read moreon hold for 15 minutes, finally gave up because my break at work was over. I called back and waited another 10 minutes, still didn't get a person, just an automated system saying to leave my number and someone would call me back. We live in North Bend OR, a small community. I should be able to get my local banker quickly and easily. Their phone service is TERRIBLE! Tempted to change over this. I should be able to ask a real person a question on my 15 minute break for christ sake!

They want to charge you $1.50 for an ATM withdrawal even if you are with a credit union. Not cool.read more

The local banks are full of nice welcoming people. But the corporate from the new business is the…read morenew fault. Getting real tired of deposits takes several days to clear. Causing me late fees on bill payments. Local bank doesnt handle atm deposits anymore, leading to 3-4 handling time. Tired of not having my money like I used to. Completely done with this company. Umpqua was great. Columbia is a joke.

Final update to Umpqua Bank post. After waiting for a replacement card from the bank since December…read more5th, 2022, I went to the bank yesterday and closed my account. After numerous attempts for them to tell me they didn't know what was going on, I had enough. Do I recommend Umpqua Bank to anyone? Not unless you prefer no 24/7 assistance and repeated attempts at getting replacement cards. No! I do not.

The supposed worlds greatest bank needs some training and staffing. I used to sing their praises,…read morenow I can't get helped. Looking for options at this point. It used to be the worlds greatest bank. So yesterday after posting this review I called in to make an appointment for help. After holding for over 30 minutes I hung up. This morning I went into the bank again and it was quiet with a different associate who helped me with my wire transfer. Both employees who were there yesterday were friendly and the experience was good. If you are reading this Mr or Ms manager, you need sufficient staffing during peak times. Tyler Kinney, store lead associate was very professional and knowledgeable this morning. He gets five stars, I am changing my rating to 4 stars overall.

Based on my credit card processing experience with Umpqua I wouldn't go near the bank. Horrible,…read moredishonest company. I cancelled months ago, jumped through hoops, sent a fax, whatever they asked. One more time they billed me the monthly charge despite the fact I haven't used them in Many months. Yeah, STAY AWAY.

I have got to say as banks go this one is legit. I have never had to wait too long in line on busy…read moredays, and when you reach the window the tellers have always been polite and correct with me. Great location with plenty of parking.

I've been doing business at the Coos Bay branch for 25 years. The staff has always been…read moreprofessional, friendly, helpful and quick to answer questions and solve problems, even as employees change over the years. I'm really surprised at some of the negative reviews as I have experienced no problems with this branch. In my business, I've had to do business with many banks, both national and local, and Wells Fargo is the best of the bunch.