This wonderful bank is still at this address but is now called (via merger) UMPQUA BANK. Same…read moregreat staff to serve you at this full service bank!

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

So amazingly bad its not funny. I made an Appointment 2 weeks ahead of time to setup a new Trust…read moreAccount. I sent all the info needed as they requested. I arrived on time for my 1 PM appointment at Chase bank in Brookings Oregon. Only to discover they had not prepared the paperwork and they had made an Error on one of the forms that required me to get a new EIN. As I drove 30 miles to get to Chase bank from my home I told the person that was helping me That I would on the spot get a new EIN as to the Banks new Specifications that they did not catch 2 weeks ago. The Bank Employee told me she had to go pick up her kid and I should come back next week some time. !!! WTF !! She had other appointments now and did not care that she had wasted my time and my husband's time. Her life was more important and the Customers after me should not have to wait just because the Bank Made an Error!. So I was expected to leave and come back another time!. After having already taken care to send them all the info they needed 2 weeks ago. Chase Bank Clearly has no clue how to deal with a Trust Account or customers. IF you are a person in need of a bank that cares about people and how to treat them and their time do not go to Chase. This Branch in Brookings Oregon is a joke and the employees all need to be Retrained or let go at best. Or Simply close this branch down., I will be removing my Business Accounts From Chase as this treatment I had to endure was beyond rude and borders on criminal . They have no regard for the personal Data and in fact did not even know they had the Data they had requested. But the finale straw was the only person in the Branch that could open a new Trust account had to leave during our appointment and told me to my face that her needs were more important than the customer.. Stay Far Away from Chase Bank in Brookings Oregon. Even After you make an Appointment and provide them all the documentation they need they will still waste your time and send you away empty handed due to their incompetence. !

My boyfriend set up an account here and it's been nothing but a disaster!! If you need phone help…read moreplan on speaking with a non American you will struggle to understand. The wait time was more than 8 minutes for any phone support. if you want personal service RUN AWAY from this bank. It sucks in so many ways.

great staff -- their fast ---unlike other banks in town ---always a smile ---- and i can b a pain…read more--they always fix for me ----ronster

From the owner: Evergreen Federal Bank is a mutual institution serving customers locally in Southern Oregon…read more Evergreen specializes in mortgage, construction, and commercial lending with in-house servicing. We offer a variety of savings and checking products combined with person-to-person service at your local branch.

Worlds Greatest Bank! A really awesome staff as well Popcorn on Friday's, Cookies on the 3rd and…read morefree coffee everyday! What more could you ask for!

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

Able to access other Credit Union bank account for cash withdrawals & deposits with drive up ATM,…read morevery nice!

I don't know what the problem is but ever since Covid, this bank has been a nightmare. No…read moreexaggeration, every time I go to the bank, there's customers waiting literally to the door. If you can get in and out in less than 30 mins, you're lucky. My elderly neighbor is switching banks because she can't stand that long, she walks with a cane and it's hard for her to stand in line so long. There is availability for 5 tellers but there is never more than 2 newbies helping people. And while you're standing there waiting all of the side offices have employees including the manager and not one will jump up and help the customers. I feel sorry for the teller's because I'm sure people take out their frustration on them after waiting so long but honestly I think the manager needs to step up and help train these people and hop on the desk and help people that have been waiting so long instead of sitting in her office watching the line grow out the door. F-

The staff here are very friendly and take care of your banking needs in a timely manner with all…read moredue professionalism. Great branch of this bank. I guess small town branches are better. Hmmm Big city folks, sit up and pay attention!!

Went here to use the ATM. Guess what, they have a special parking area for RV's. WOW! Not too…read moremany can park, just one or two.

The staff are helpful and pleasant. ATM convenient, even though the big metal parking posts…read morerequire maneuvering a bit to reach the ATM. No complaints.

Mr. Richard Davis,…read more Im sorry to inform you that after researching best my nonprofit and awaiting my letter of determination I researched that going into banks and receiving information of what is offered is the best way to decide prior to opening any account and never give any of your nonprofit information due to your tied into the bank indefinitely and switching is extremely hard after. I went into the branch in Crescent City, Ca 95531 on 1020 3rd street today 2/14/24 between 1-2pm and the teller after stating my interest and recommendations to the bank via Forbes and online information kept informing me that, "I needed to give her my paperwork to make sure Im getting what Im asking for." Again I asked for nonprofit information and was told pretty they dont give that. She doesnt know the APY for her bank for nonprofits and I know it varies from personal checking and banking accounts. This is Ludi crest to me when all over social media including Forbes to do this to make sure your making the right choice, loc al banking staff is A) Knowledgeable of nonprofits, B)relations are adequate for your organization and C) Repour is to standards. This branches employee is lacking all branch skills for Forbes known nonprofit information and guidelines. I was wanting to be clear of my personal choice and give US Bank a new marketing platform by spreading our bank to every school in America. I would love to keep this bank in mind for future endeavor but the employee should be let go(Tiffany Martin). I hope this reaches the p[erson that calls himself a CEO because I too will be held to these standards as one; just because I didnt come inin a suit and tie and have the papers in hand I'm treated differently. I look forward to personally hearing from you and financial support and advisory from you. Im personally not looking for a apology just would like for you to uphold your position and deal with inadequacy. Forbes choice your bank as number one for nonprofits and my type especially followed by Citi and Wells Fargo so this incompetence here being number one astounds me with her standards. I apologize for my horrible experience and wish you personally a good day. Thank you very much for your time, Ryan Freeman I went back into Crescent Citys branch and waited patiently for a desk manager which was on the phone and was called back to the teller and asked for the managers email, which later found out she was the manager which made this 10x worse. Hopefully she finds a new job where she is more knowledgably. Humboldt's branch was called after this experience and Sarah was extremely polite and gave me her email to help. She deserves a pat on the back and a raise. Also like to add I deal with Brookings, Oregon's branch alot over the last 15 years and they too are amazing and wonderful each and everytime ive been in there.

I'm all about credit unions over regular banks. Okay, I use both, but I've had many years…read moreexperience dealing with Oregon First Community Credit Union. We are huge fans, and will continue to do business with them for as long as they continue to treat us as they always have. With dignity, respect, and believing in us. Sound strange? Have you ever tried negotiating funding from an institution that has no personal belief in you or your capabilities? Once you've had the "respect" factor, you won't want to climb anyone else's hill to get what you're after. These folks make doing business friendly, painless, and they seem quite understanding about trying times for locals. If I were recommending where someone starting out in banking should go - I'd definitely suggest they try OFCCU first! We love our branch.

This credit union will not allow people with bad credit to get an account at all. Its completely…read moreludicrous, especiallysince they are the only financial institution town. I have a credit union account in WA state that ive had since 2013 that is used regularly (my paychecks are deposited there and I use my debit card near daily) and because my credit is poor (due to medical and other issues), they denied me an account. Why? I wasn't taking out a loan. I wasn't borrowing money from them. What does a savings and checking account have to do with credit, especially when I have a well established account at another credit union? They have a monopoly in MP and wouldn't even let me cash in change there- I even offered to roll it- because I don't have an account. Absolute worst financial institution.

Came in to exchange the denomination of some currency. Andwas rudely told that if I didn't have an…read moreaccount with them they wouldn't do it. Living in a small town with this as the only financial establishment one would think they would be kind and treat locals better. But I don't believe that they care about customers . So I drove to Grants Pass went to a different bank and they were more than happy to exchange currency denominations. It didn't matter if I had an account with them or not. I have also only heard negative things about WAFD so in the future even though it's a pain to make a 60 mile round trip to use a bank with true customer service I will drive to GP for my banking needs

From the owner: WaFd Bank is located at 135 South Redwood Hwy, Cave Junction, OR, 97523…read more We serve communities across nine western states with more than 200 branches and thousands of fee-free ATMs. We've been helping our neighbors thrive for almost 110 years. WaFd Bank is also an SBA preferred lender. As a full service commercial bank, we offer a variety of checking and savings accounts and business banking from large corporations to small businesses. While we offer the latest in digital banking tools, we know relationships matter. We are here to earn your business through straightforward solutions across all platforms. See why Newsweek awarded us Best Big Bank three years in a row. Member FDIC.