Needed to withdraw funds, but the ATM was out of order....again...In retrospect, I should have gone…read moreto an ATM that costs a few bucks. Encountered a gal who made that "should have" more than abundantly clear, this was 08/28/26, Didn't take note of her name, but she had "work done", that was obvious, the "goodyear blimp" lip filler, cheekbone enhancements, etc., and clearly thought she was "better than you". Actually called her out on her conduct, as it was so offensive it needed addressing. She then asked "is there anything else", I just replied "You've done quite enough". Another gal had taken the counter next to her, and she looked at me and rolled her eyes in a conciliatory fashion, so I guess I'm not this snooty gals "first encounter".This individual's conduct towards Chase's clients is not acceptable, and reflects badly on its reputation in a small town. I won't go back in to do business again, online and ATM, even if I have to find one elsewhere and pay a few bucks. period

So amazingly bad its not funny. I made an Appointment 2 weeks ahead of time to setup a new Trust…read moreAccount. I sent all the info needed as they requested. I arrived on time for my 1 PM appointment at Chase bank in Brookings Oregon. Only to discover they had not prepared the paperwork and they had made an Error on one of the forms that required me to get a new EIN. As I drove 30 miles to get to Chase bank from my home I told the person that was helping me That I would on the spot get a new EIN as to the Banks new Specifications that they did not catch 2 weeks ago. The Bank Employee told me she had to go pick up her kid and I should come back next week some time. !!! WTF !! She had other appointments now and did not care that she had wasted my time and my husband's time. Her life was more important and the Customers after me should not have to wait just because the Bank Made an Error!. So I was expected to leave and come back another time!. After having already taken care to send them all the info they needed 2 weeks ago. Chase Bank Clearly has no clue how to deal with a Trust Account or customers. IF you are a person in need of a bank that cares about people and how to treat them and their time do not go to Chase. This Branch in Brookings Oregon is a joke and the employees all need to be Retrained or let go at best. Or Simply close this branch down., I will be removing my Business Accounts From Chase as this treatment I had to endure was beyond rude and borders on criminal . They have no regard for the personal Data and in fact did not even know they had the Data they had requested. But the finale straw was the only person in the Branch that could open a new Trust account had to leave during our appointment and told me to my face that her needs were more important than the customer.. Stay Far Away from Chase Bank in Brookings Oregon. Even After you make an Appointment and provide them all the documentation they need they will still waste your time and send you away empty handed due to their incompetence. !

great staff -- their fast ---unlike other banks in town ---always a smile ---- and i can b a pain…read more--they always fix for me ----ronster

From the owner: Evergreen Federal Bank is a mutual institution serving customers locally in Southern Oregon…read more Evergreen specializes in mortgage, construction, and commercial lending with in-house servicing. We offer a variety of savings and checking products combined with person-to-person service at your local branch.

Friendly, welcoming, knowledgeable. Asst Branch manager Autumn Cousey is wonderful. Highly…read more recommend.

Great staff. Always helpful, friendly and professional. Convenient location and hours.read more

Rogue is great. They are very accommodating and have super friendly staff. We used them to get a…read moremortgage for a new home we bought in the area. They had the best rates anywhere I could find. And... if you have kids, forget those stupid candy suckers you get at other banks, Rogue has free Ice cream!

I was in Gold Beach, and the closest bank that is within my ATM network was in Brookings, 25 miles…read morefrom here. After walking to all the other banks in Gold Beach, used the ATM of this one as it only charged $2 for me to access my money (others charged a lot more!). Normally I despise paying ATM fees and only go to fee free ATM's, but felt that $2 was worth saving a trip to Brookings. No place to park the RV unless you park at Rays or McKays and walk to this credit union.

All of the staff are so friendly and helpful! Never a hassle and never a line. Branch manager Jen…read moreis always smiling and energetic, and super helpful. Great place to keep our accounts!

The staff here are very friendly and take care of your banking needs in a timely manner with all…read moredue professionalism. Great branch of this bank. I guess small town branches are better. Hmmm Big city folks, sit up and pay attention!!

Opened a savings account here to put a settlement I was receiving.and when the settlement was…read morereceived from my Attorney.One of the payments deposited was $1200 dollars short.And nobody could tell me why ..And then when I withdraw the money out of the account the teller wasn't even going to count it back to me ? She wanted to just hand it to me..

Do not bank here with your business. Worst customer service I have seen in a long time.read more

This wonderful bank is still at this address but is now called (via merger) UMPQUA BANK. Same…read moregreat staff to serve you at this full service bank!

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

This is another bank - it has money in it that may belong to you. If it does, then you can take…read moresome or all of it out. The staff here is friendly enough; the place is well-lit enough that you can see what you are doing. This is not saying a lot - a bank is a bank is a bank.

This is the worse bank ever. The ATM is out of order a lot. I went today and it's out of order…read moreagain. It's Saturday so the bank is closed. Going to close my account here. I don't recommend this place at all.