So amazingly bad its not funny. I made an Appointment 2 weeks ahead of time to setup a new Trust…read moreAccount. I sent all the info needed as they requested. I arrived on time for my 1 PM appointment at Chase bank in Brookings Oregon. Only to discover they had not prepared the paperwork and they had made an Error on one of the forms that required me to get a new EIN. As I drove 30 miles to get to Chase bank from my home I told the person that was helping me That I would on the spot get a new EIN as to the Banks new Specifications that they did not catch 2 weeks ago. The Bank Employee told me she had to go pick up her kid and I should come back next week some time. !!! WTF !! She had other appointments now and did not care that she had wasted my time and my husband's time. Her life was more important and the Customers after me should not have to wait just because the Bank Made an Error!. So I was expected to leave and come back another time!. After having already taken care to send them all the info they needed 2 weeks ago. Chase Bank Clearly has no clue how to deal with a Trust Account or customers. IF you are a person in need of a bank that cares about people and how to treat them and their time do not go to Chase. This Branch in Brookings Oregon is a joke and the employees all need to be Retrained or let go at best. Or Simply close this branch down., I will be removing my Business Accounts From Chase as this treatment I had to endure was beyond rude and borders on criminal . They have no regard for the personal Data and in fact did not even know they had the Data they had requested. But the finale straw was the only person in the Branch that could open a new Trust account had to leave during our appointment and told me to my face that her needs were more important than the customer.. Stay Far Away from Chase Bank in Brookings Oregon. Even After you make an Appointment and provide them all the documentation they need they will still waste your time and send you away empty handed due to their incompetence. !

My boyfriend set up an account here and it's been nothing but a disaster!! If you need phone help…read moreplan on speaking with a non American you will struggle to understand. The wait time was more than 8 minutes for any phone support. if you want personal service RUN AWAY from this bank. It sucks in so many ways.

great staff -- their fast ---unlike other banks in town ---always a smile ---- and i can b a pain…read more--they always fix for me ----ronster

From the owner: Evergreen Federal Bank is a mutual institution serving customers locally in Southern Oregon…read more Evergreen specializes in mortgage, construction, and commercial lending with in-house servicing. We offer a variety of savings and checking products combined with person-to-person service at your local branch.

Able to access other Credit Union bank account for cash withdrawals & deposits with drive up ATM,…read morevery nice!

I don't know what the problem is but ever since Covid, this bank has been a nightmare. No…read moreexaggeration, every time I go to the bank, there's customers waiting literally to the door. If you can get in and out in less than 30 mins, you're lucky. My elderly neighbor is switching banks because she can't stand that long, she walks with a cane and it's hard for her to stand in line so long. There is availability for 5 tellers but there is never more than 2 newbies helping people. And while you're standing there waiting all of the side offices have employees including the manager and not one will jump up and help the customers. I feel sorry for the teller's because I'm sure people take out their frustration on them after waiting so long but honestly I think the manager needs to step up and help train these people and hop on the desk and help people that have been waiting so long instead of sitting in her office watching the line grow out the door. F-

Rogue is great. They are very accommodating and have super friendly staff. We used them to get a…read moremortgage for a new home we bought in the area. They had the best rates anywhere I could find. And... if you have kids, forget those stupid candy suckers you get at other banks, Rogue has free Ice cream!

I was in Gold Beach, and the closest bank that is within my ATM network was in Brookings, 25 miles…read morefrom here. After walking to all the other banks in Gold Beach, used the ATM of this one as it only charged $2 for me to access my money (others charged a lot more!). Normally I despise paying ATM fees and only go to fee free ATM's, but felt that $2 was worth saving a trip to Brookings. No place to park the RV unless you park at Rays or McKays and walk to this credit union.

The staff here are very friendly and take care of your banking needs in a timely manner with all…read moredue professionalism. Great branch of this bank. I guess small town branches are better. Hmmm Big city folks, sit up and pay attention!!

Went here to use the ATM. Guess what, they have a special parking area for RV's. WOW! Not too…read moremany can park, just one or two.

Opened a savings account here to put a settlement I was receiving.and when the settlement was…read morereceived from my Attorney.One of the payments deposited was $1200 dollars short.And nobody could tell me why ..And then when I withdraw the money out of the account the teller wasn't even going to count it back to me ? She wanted to just hand it to me..

Do not bank here with your business. Worst customer service I have seen in a long time.read more

This wonderful bank is still at this address but is now called (via merger) UMPQUA BANK. Same…read moregreat staff to serve you at this full service bank!

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

This is the worse bank ever. The ATM is out of order a lot. I went today and it's out of order…read moreagain. It's Saturday so the bank is closed. Going to close my account here. I don't recommend this place at all.

The CHASE here in Crescent City is to say the least one of the worst . The staff appears to be very…read moreunhappy and from my experience they don't really care to be dealing with anyone who walks in to this branch. Beyond the unprofessional customer service and for me personally I have an issue with any bank that doesn't honor their own checks. Upon bringing in a CHASE check I was told it exceeded the amount they could cash the check for. Just another shit bank more interested in lining their own pockets than providing good banking services to their customers.