We are traveling in our motorhome and stop in State Farm lot for a quick break . David Allen came…read moreup to us walking our dog and demanded that we move our motorhome immediately . Because makes his business look closed . There were no other cars in the lot and we were only going to be there for less than 10min . Maybe it's his personality that's keeping his business parking lot empty. I've had State Farm insurance for yrs I'm going to find a different company now !

My mom has insurance through this Agent. We went into the office to make a little change and it was…read moredone in a jiffy. I'm a huge fan of the State Farm insurance company, too.

During the process of buying a home, we received quotes from three local agencies. Daryn Farmer was…read moremore competitive than the others. I had prior problems with State Farm, so I was apprehensive, but that was decades before so I gave them a second chance. We moved all of our policies over, closed on the home, moved in, and then was notified that an agent had to come to take pictures of the home. Fast forward two weeks when I was notified that the home required a second road for access in case of a fire! ?!$#@ so I have to get a road built through state forest or lose my policy? Well apparently no one at State Farm knows how to use Google Maps. I should have learned the first time! Jake did us dirty... Seriously, if you have State Farm and there is only one way into your property, call your agent. SF ended several policies prior to the Pacific Palisades fires for similar reasons.

We have been happy since day 1 with Daryn Farmer-State Farm. We switched over from another local…read morecarrier because of the better prices. We were then happy to find out we could get all our insurance needs through Daryn. We have auto, our travel trailer, our home, life, just about everything you can have insurance for. Our rates are constantly going down. Even if we add a vehicle or change coverage, it goes up for a month and starts coming back down again. We appreciate the staff, they always remember you and are super friendly. Who doesn't like being treated well by a business??

Mary Dorman and Leanne go out of their way to help if you…read morehave a question or need answers. They make a great team! They get back to you very quickly. You can tell from the time you walk in starting with Yvette that everyone in the office is happy and friendly and they make you feel welcome and you don't feel awkward. I can tell they really care about their customers. This isn't just a job this is who they are as people. Mary Dorman has been our insurance provider for years. Her character and honesty have always been the same. She is honest and would never mislead you. Leanne is wonderful just like that. Even after all these years I feel thankful and blessed to have an insurance company who is steadfast. It's rare these days...

We would like to express our appreciation for the friendly and helpful service that we received…read morefrom Yvette Castagnola this past week when scoping for a new insurance provider. Although we did opt for a different provider, I would highly recommend this agency and their team for consideration when shopping for service.

We have been going to Insurance Lounge in Grants Pass, Oregon for several years. Christine,…read moreInsurance Concierge, is amazing. She makes understanding the health insurance maze easy. She knows all aspects of health insurance frontwards and backwards. She is an expert in her field. I mean an EXPERT! A couple of years ago I went on Medicare. Signing up for and choosing a supplemental could not have been easier, or dare I say, fun! Christine takes her time to explain each option. There is absolutely no pressure to choose a certain plan, and they do not receive any kind of commission. I have been happy with my coverage as a result and it's great to have a decent understanding of it - all because of Christine. I am unsure why others do not take advantage of this free service. I highly recommend Insurance Lounge for all of your insurance needs. They make it simple to choose a plan that fits you. Take advantage of this amazing service in our backyard!

My husband retired, and we were overwhelmed trying to figure out our insurance options. Christine…read morewas brilliant! She walked us through our best options, found a great Medicare Advantage plan for him and a new health plan for me with dental, vision, and hearing. She saved us so much money. Everyone there was so helpful. Thank you!

Zero customer service. Only cares about the commission. Terrible communications after a policy if…read morewritten. Never available when you call. Atrocious rep.

Have been trying to cancel a business account and Ken has not returned a single call and I am still…read moregetting bills for an account I no longer need since the business ended 12/31/23. The renewal is for 4/27/24 and I have been reaching out to cancel since March. He does not return calls is waiting for the renewal to go thru so he gets paid. Corporate said their hands are tied since he has to do the cancellation. I have Allstate for my Home and Auto but My agent is in Eugene because in the last 32 years I have owned my home, Grants Pass has not provided decent customer service so I had to switch to an office that actually works for their clients. As a Real Estate person, Part of my job is assisting my buyers to get home owner's insurance for their new home. I will be removing Ken from my preferred vendor email I send to all my potential buyer's. I don't want then to endure the treatment I have had to deal with. Frustration from leaving messages and waiting. I hope he figures it out before his business suffers. Julie L.

This company going down hill. I couldn't get Paiten or Julie to call back. Using the same verbage…read more"We will call you by the end of the buisness day"! 2 weeks later, still waiting. Terrible customer service. Julie has been there for along time. guess she doesn't need my business. Certainly didn't have my back!! Found a company that was more willing to help. They strive for customer service. Pax at Cal-Or insurance was fantastic!!

I was hoping for more from this agency...I talked with them about 6 wks…read moreago regarding home insurance for my park model. They were recommended by a friend of mine. I gave them all my data and they said they would contact me within a week. They contacted me once and said they were working on a proposal. I never heard back from them, even after contacting them twice and leaving messages. They, initially, were very personable and I was looking forward to working with them Guess Not....I would think that I would, at least, deserve a return call saying why we aren't doing business,