Everyone is so nice and caring. No one likes getting a tooth pulled but the doctor and nurse were…read moreso comforting. No pain during the procedure. Very quick. I highly recommend.

If I could put no stars I would . I was told that a biopsy out of pocket would be $350.00 That was…read morein august . I was told that my insurance would pay for the consult but not the biopsy. So here it is November and I get a bill for over $$200.00 ! For what ? I've read many reviews now that patients always get bills for more money they say they owe. It's BS . If you ever use their services get the amount in writing.

We have taken all of our kids here for more than 15 years, and the place was very good pre-COVID…read more Now it's awful. Very rude front desk staff, supervisor threatened to call the police on me after I questioned their mask requirements (my question was why staffers behind the receptionist area were not wearing masks while patients and parents had to). Refused to acknowledge any studies that I had with me that showed the ineffectiveness of masks. The place has basically turned into a factory of "get the kids in, give them shots, get them out."

Love their hours, always have openings, rapid PCR tests for COVID, my chart, etc. everyone is so…read morehelpful.

I have been going here for 10 years now as I am a practicing diabetic…read more Though I usually see Dr Marchand, I have have seen see all 3 doctors in this practice.They are all friendly and most importantly gentle. On the rare occasion where I have had an emergency, they have been quite accommodating in fitting me in. they do have another office located in Webster.

Very professional practice. The front office and billing staff are friendly and helpful…read more I have seen both Dr Marchand and Dr Poineros and have been helped with a number of issues over the years. They take the time to explain what is wrong in terms I can understand and always have plenty of time for questions. I recommend this practice without reservation.

Well Reliant is consistent with providing the most sub par care I have ever witnessed regardless of…read moretheir location. I have been in the medical field for over 30 years and this is a shit show. Unfortunately, they have a strong hold in our area and it's difficult to avoid them depending on insurance. Now we are up to three family members with a missed Cancer diagnosis due to the Dr's and Reliant's incompetence. As diligent as as we were, insisting on testing regarding concerns, this place literally plays kick the can with our lives. I cannot believe they're in business . I know many will disagree with me but probably have not had very serious concerns and symptoms. They're probably quite competent in dealing with bruises and hang nails I can't warn you enough. Please go anywhere else.

Why are there so few handicapped parking spots here? Every time I take my 87 year old mom with…read moreParkinson's for an appointment we have to walk quite a distance with her walker. Do better Reliant!

I am a very nervous patient who feels everything without a lot of novocaine. I have been treated…read morevery well by this office. I was a patient years ago and left when they were hit with a cybersecurity ransom problem that was a huge issue for their records and company. They were able to deal with it, keep my information safe, and made it easy to return. They are not at all like some of these reviews describe. They are helpful, not mercenary, and are willing to be very gentle with an easily panicked person. Their care is excellent.

Miley the Dental Hygienist is very careful and doesn't jab but takes her time and does a very…read morethorough job. She and the office staff are very friendly and efficient. I don't even dread going to the dentist anymore...AND I USED TO.

I had a great experience here! I went in for a cleaning as a new patient and the person working the…read morefront desk was very welcoming and helpful. Lily the dental technician was really sweet and gentle during the cleaning and explained everything thoroughly. Dr. Saha was also great.

I am posting this to share my experience & to hopefully…read moreprevent others from going through what I am presently dealing with now. I must preface the following by saying that I do not take relaying this type of info lightly. & it is not based on assumptions or rumors, interpretations or misunderstandings. The following is based on indisputable FACTS. Great Expressions Dental in Auburn. They've blatantly LIED on numerous occasions on various things. Claims. Billing. Procedures. I had been going to them since Sept. as a result of an emergency dental situation, & had gone to them several times thereafter. I never had an issue prior to this. I need(ed) extensive dental surgery. In January I had a consult with the oral surgeon, who stated I needed 2 bone grafts before other procedures could be done. My jawbone was "in good shape, just too narrow for implants." On that day (& on prior visits) I had been reassured by several people (dentist, billing clerks) that mostly everything would be covered. Remember that. Then on that same visit I was given an itemized printout of what I would owe, (out of pocket) - IF for some unforeseen reason my insurance denied my claim(s) for my pending surgery etc. Over 10 grand. I booked the appointment & checked with them periodically to see if they had heard from my insurance agency. "No, not yet." Then the DAY BEFORE MY SURGERY they called to tell me it was denied - & that I would need to pay the FULL AMOUNT the day of my surgery, regardless of the fact that I would only have a portion of the work needed to be done on that day - in order to proceed. THE DAY BEFORE. (Totally premeditated.) Shocked & in disbelief, I still kept the appt. I called my insurance agency right after that to let them know that I would file an appeal - & was told G.E. NEVER FILED A CLAIM FOR MY SURGERY or for other pending procedures. I immediately called my dentist's office - & literally had so much smoke blown up my ass - that I bet my lungs had actually turned black. The manager I had spoken with immediately took a defensive stance - & said my insurance carrier "recently changed their guidelines" & they knew that what needed to be done wouldn't be covered. So they never filed. Then a minute later she said "& when we submitted it, & it was denied..." I said hold up! You JUST SAID that you did not even file a claim, so how could it have been denied...if you never filed it????? SILENCE. I followed that up with - & when I've called to check if you've heard from my insurance, I was repeatedly told "not yet." I caught her in several more lies, which rendered her speechless again. THEN she said how they treat 50-60 patients a day, & that they just "don't have time" to file claims for everyone. I investigated further & called my insurance agent - & was told that they did not change anything to my policy, no guidelines were updated & if anything had in fact changed - I would've received a letter in the mail. Manager at G.E. tried to smooth things over with me by saying she would file the claims for me immediately. Too little too late. Cancelled surgery & let them know I'd be taking my business elsewhere. Totally disgusted. Thee most deceitful & unethical people I've ever dealt with in my entire life.

In 2018 I had Gastocnemius Recession surgery. I was told I would be weight bearing the DAY OF…read moresurgery. I did not get instructions for PT, and he told me recovery would not be long at all. When in fact the full recovery time is SEVEN months and weight bearing may not occur from 6-12 weeks after surgery. I had to quit my job because I couldn't drive there (having a boot on my right leg for a long period) and was in a massive amount of pain, and would get incredible cramps that I was not warned about. After surgery the nurse tried to have me stand up and I fell back on the bed in incredible pain and made me feel foolish for wanting crutches or a wheel chair. I am still appauled that I did not get the care I should have recieved, and the correct knowledge for rehabilitation after my calf was cut. I do not recommend him. Find another knowledgeable doctor.

Never in my life have I observed or been apart of such an incompetent doctor! I was evaluated by…read morethis doctor a month ago for a severe ankle sprain. My MRI results showed multiple full and partial ligament tears. Dr. Patel put me in a short leg cast for 4 weeks to completely immobilize me. This was my " initial encounter" as it states on my visit notes. Fast forward to today! I go in, they take my cast off, I explain I've been in slight pain for most of the time in the cast etc. Dr. Patel comes in the room and the first sentence out of his mouth is "I don't know what to do for you." I said I didn't understand? He said well we immobilized you and you're saying you're still in pain, it's just a sprain." I reminded him "I have multiple full thickness and partial ligaments that are torn!" He goes "well I don't know what to do for you, you'll have to get a second opinion with my colleague." He never physically examined me! He never put his hands on my foot he never attempted to manipulate it/ test it in anyway! There was no actual physical examination that was performed! He also completely disregarded my entire MRI report that stated all of these tears!! A radiologists entire job is to find these abnormalities! Dr. Patel disregarded the entire report and only mentioned one suspected partial tear! I can pin point myself just by attempting to move my ankle exactly where these tears are because of the sharp pain I get when attempting to move it in any direction! This doctor I guarantee had no idea which patient I was. On todays notes it said TODAY was our initial encounter! Even that's not accurate on his part! I was just another number! I was just a get her in and out! As a doctor it is your job to know and if you don't you should at least have some sort of plan in place!! Somewhere to go from here!!! "I don't know." ISNT AN ANSWER! "I don't have a plan." ISNT A THING! And you NEVER even physically examined me !!! That is not a doctor! You did not do your job! I came to UMASS thinking I would be receiving expert care!!! Boy was I wrong!!! Do yourself a favor go elsewhere!!! This doctor cares about dollar signs not his patients.

Remedy physical therapy in auburn Massachusetts is the best . The all women therapists are the bestread more

Remedy Physical Therapy, Katy & Caitie did a great job getting me back on track and helping me…read morerecover from an injury. I would highly recommend them. Excellent response and did a great job listening to the details so we could target in on the right spot the first time.

My first visit here, and it was a great choice! The staff here are all super friendly and know what…read morethey are doing. I feel like I am dealing with professionals. Check in was easy, and my appointment for a cleaning and X-rays was on time. The facilities are immaculate and this was my first "enjoyable" dental visit in 55 years. Dr. Balian was very personable and a pleasure to work with. The hygienist was witty, knowledgeable and was super gentle and very thorough. I am looking forward to my June cleaning! I never thought I would say that.

This is the first review I have ever written. I was blown away by my experience. EVERY one of the…read moreemployees was magnificent. I walked in felling like I was joining a special family and walked out feeling like I was just embraced with a warm hug! Great people for sure!!!