A great surgeon. He came and saw me everyday I was in the hospital after surgery. Very caring and…read morecompassionate. Explains spinal surgeries well and easy to ask questions to. Only prob is that he is very busy and already booking new patients for after the new year, but I called and got an appointment when someone cancelled.

I try not to visit here, but when I need to be here, I'm glad it's here…read more While my idiotic self is out there getting injured, the ReadyMed crew are here to handle the urgent care aspects of getting life back in order. The nurses, NPs, and PAs have been nothing less than fantastic. Wait time varies, of course, depending on the demand. It's a lot cheaper than going to the ER.

This review is specifically for my experience 4/17/26 with Dr. Hoang H Trinh. The nurse and doctor…read morewe saw were made for what they do. I rushed my precious 14 month old in due to high fever with fast breathing and we were cared for quickly from time of check-in. The nurse was so kind and diligent checking him. We then had a little wait until the doctor came in and my son was not having it and was crying loud enough to be heard the room over. I finally got him calmed, and when Dr. Trinh came in he approached tactfully as he knew he had just recovered from the big melt down. He was soo calm and gentle and was able to diagnose my son's pneumonia quickly. I wish every pediatric appointment would be this swift and accurate. I am so grateful for my son's care!

I was in a bad car accident and broke my arm. I saw a doctor that I wasn't comfortable with so a…read morefriend recommended Dr. Kim for a second opinion. He was wonderful. He was so kind, thoughtful, and he gave me total confidence that he knew what he was doing. He even followed up with calling to see how I was..a rare thing these days. I would unconditionally recommend him.

Screwed up my knee replacement and laughed at me when I said it wasn't right. It turned out worse…read morethan the arthritis. Definitely not recommended.

For all of his education, Dr Ayers did not come across as very smart…read more I took Mrs B to see him for a pre existing condition after seeing another Dr in the Hip & Joint Clinic a month ago who didn't feel qualified to help her. Unfortunately she took a spill the day before and dislocated he same hip. They treated her as if she had never been to the office before. They made her repeat the x rays, fill out paperwork AGAIN. Needless to say, we were quite exasperated by the time we finally got to see him. He refused to examine her for he pre existing condition. He somehow thought we were there for the recent fall. He too, had no record of last month's visit. He refused to discuss the results of the films or her pain. Basically, it was a waste of two hours. Thanks to his ineptitude, we are back to square one looking for a new surgeon. Thanks Dr Ayers, you were quite useless.

Dr Most works at the Joint and Arthritis Clinic at Memorial Hospital. He was nice enough and I…read morerespect the fact that he felt unqualified to help with Mrs B's condition and referred us to someone else in the same clinic. What I can not believe and the reason for two stars is the continuity of care within the clinic. When we returned, we were treated as if we had never been to the office.

In 2018 I had Gastocnemius Recession surgery. I was told I would be weight bearing the DAY OF…read moresurgery. I did not get instructions for PT, and he told me recovery would not be long at all. When in fact the full recovery time is SEVEN months and weight bearing may not occur from 6-12 weeks after surgery. I had to quit my job because I couldn't drive there (having a boot on my right leg for a long period) and was in a massive amount of pain, and would get incredible cramps that I was not warned about. After surgery the nurse tried to have me stand up and I fell back on the bed in incredible pain and made me feel foolish for wanting crutches or a wheel chair. I am still appauled that I did not get the care I should have recieved, and the correct knowledge for rehabilitation after my calf was cut. I do not recommend him. Find another knowledgeable doctor.

Never in my life have I observed or been apart of such an incompetent doctor! I was evaluated by…read morethis doctor a month ago for a severe ankle sprain. My MRI results showed multiple full and partial ligament tears. Dr. Patel put me in a short leg cast for 4 weeks to completely immobilize me. This was my " initial encounter" as it states on my visit notes. Fast forward to today! I go in, they take my cast off, I explain I've been in slight pain for most of the time in the cast etc. Dr. Patel comes in the room and the first sentence out of his mouth is "I don't know what to do for you." I said I didn't understand? He said well we immobilized you and you're saying you're still in pain, it's just a sprain." I reminded him "I have multiple full thickness and partial ligaments that are torn!" He goes "well I don't know what to do for you, you'll have to get a second opinion with my colleague." He never physically examined me! He never put his hands on my foot he never attempted to manipulate it/ test it in anyway! There was no actual physical examination that was performed! He also completely disregarded my entire MRI report that stated all of these tears!! A radiologists entire job is to find these abnormalities! Dr. Patel disregarded the entire report and only mentioned one suspected partial tear! I can pin point myself just by attempting to move my ankle exactly where these tears are because of the sharp pain I get when attempting to move it in any direction! This doctor I guarantee had no idea which patient I was. On todays notes it said TODAY was our initial encounter! Even that's not accurate on his part! I was just another number! I was just a get her in and out! As a doctor it is your job to know and if you don't you should at least have some sort of plan in place!! Somewhere to go from here!!! "I don't know." ISNT AN ANSWER! "I don't have a plan." ISNT A THING! And you NEVER even physically examined me !!! That is not a doctor! You did not do your job! I came to UMASS thinking I would be receiving expert care!!! Boy was I wrong!!! Do yourself a favor go elsewhere!!! This doctor cares about dollar signs not his patients.

I have very mixed feelings writing this review…read more This surgeon was the only doctor willing to take on my case after we consulted with multiple specialists who felt my situation was too complex. For that, I am genuinely grateful. He rebuilt my foot, and the surgery was extensive. While there have been complications, many were expected given the severity of my condition. From a surgical standpoint, I believe he is highly skilled and capable of handling complex cases that others are unwilling to attempt. However, the ongoing experience with the office has been extremely challenging. Over the past almost three years, I have repeatedly had to call every single day -- sometimes for weeks -- just to get necessary medications refilled. There appears to be a consistent breakdown in communication between staff and physician. The staff often says they are waiting on him; he seems unaware of requests. Meanwhile, patients are left without answers. I have also spoken with other patients in the waiting room who expressed similar frustrations. The aftercare does not feel like a priority in this practice. Once the surgery is done, the follow-through and responsiveness are often lacking. Most recently, I simply requested a brief phone call from the surgeon prior to an upcoming procedure to go over what would be happening. I was told that would not be possible and that I would need to come into the office instead. For a patient about to undergo surgery, that level of communication should not feel difficult to obtain. When you are about to undergo an operation, feeling heard and having clarity about what to expect is not a small thing -- it is essential to feeling safe and confident in your care. I truly believe he is a talented surgeon. But strong surgical skill should be matched with strong aftercare and communication. In the end, when there is a lack of coordination or responsiveness, it is the patients who carry the burden. I hope this feedback is taken constructively, because the potential for excellent care is there -- the support system around it simply needs improvement.

It was refreshing to meet a doctor who introduces himself by first name. Lorenzo was the third…read moreOrthopedist I had seen for my ankle and the one who finally gave me the bad news that I was going to need surgery. He was friendly, brutally honest, and took the time to explain everything to me. The staff is also very friendly and engaging, especially now that I've been there quite a few times in the past few months. Unfortunately Lorenzo did not perform the surgery which was performed by one of his partners (who I shall review soon).