Hello, I am writing…read morethis message because I feel that you have failed me as my Primary Care Provider. I have seen you or your NP, Mr. Abraham Ballah for my current condition with my back pain. The medication prescribed has been helping to get my pain from level 8 to level 5. An x-ray was ordered on the day that I saw Mr. Ballah. No one reached out to me to tell me my results. On 9/9 I left my job in an ambulance to the Emergency Department because of the pain in my back. The ED doctor suggested an MRI to see the Spine Center. The MRI was done on 9/8. However, the MRI was not read by the time of my appointment at the Spine Center with Jason Langlois, PA. on 9/18. It was a wasted appointment. I faxed my paperwork for PLML. You then referred me to the Spine Center to sign off on my PLML paperwork. Upon contacting the Spine Center, I was told that they do not sign off of PLML paperwork. I was also told by the representative that my PCP is supposed to help me with this. I spoke to the Dr. Chen at my appointment at the Spine Center on 10/18 about helping me with the PLML paperwork, and she told me that she has not ever done that. You, Dr. Semaan have basically dusted your hands with my care about my back situation once I saw the Spine Center on 9/18. I have been out of work since 9/9 due to my condition. My financial income has been severely my ability to pay my medical bills and caused a great deal of anxiety as well as bad mental health. I am unable to go back to work until a doctor listens to me. You, Dr. Semaan are my primary doctor. Which means to me that you are the doctor that should be my first PATIENT ADVOCATE! The person that referred you to me has left your care due to your poor bed side manner and lack of care for your patients. I will need to find another provider. I will be cancelling all future appointments. Very Disappointed, Ugeana Grant

Dr Rita Seeman is an outstanding family practice doctor. She care for her patients…read more Her nurse Danielle amazing services. The office staff are the most horrendous, unhearted people I met. They never smile, or make an attempt to assist a patient's when they need to change an appointment for x or y reason. Not sure why they work there. A better and supportive staff should be provided for Dr. Seeman. Her staff does not support her kindness!!

The best Doctor I have ever had. He is *never* running late, always sees you exactly when you are…read morescheduled, competent, helpful, and will stay late to see you if you have an urgent issue. Recommend to all.

Great doctor. Very thorough and polite. East to set up appointments, convenient location, lots of…read moreparking and does not overbook. He always sees you at your appoint to time. He knows his stuff.

Would not operate on me because I was 70 years old. Who knew doctors can discriminate cases on…read moreage?????? I am a former patient. Most disappointed. Had my knee done in Florida and it worked out fine, BUT if you are on the border of age think twice before choosing this doctor because next time if you are 70+ he won't see you. DISCRIMINATION!

I just have to say I LOVE THIS DR!!!! He gave me a cortisone injection in my knee. I had one 5 1/2…read moreyears ago from a different Dr, and vowed NEVER again as I experienced more pain with the former injection but he says to me " hey! I'm really good at this!" and his confidence alone was enough for me to say "ooooKkkk" I'l DO IT! Not only was he very good at it ( he knows his stuff!) but it really wasn't painful and I'm looking at feeling better !!( my knee is a long story, I will spare you the details ) Dr Brian Busconi is an EXCELLENT Dr. and he was easy to talk to as well! If you're experiencing knee pain do not hesitate to see him!!

Dr. Labarre is wonderful--she always makes time for her patients and truly listens. I've been…read moreseeing her for years and have recommended her many times over to family and friends. She is a solo practitioner, which I love--she knows all of her patients, as do her staff.

Loved having Dr. Labarre as my doctor when I lived in MA. She was a fantastic PCP who actually…read morespent quality time with you and would always see you same day, if needed. She has a very small practice (only 3 consultation rooms) and limits her practice instead of taking on every patient in the area. She was seriously awesome though and really wanted to get to the bottom of a problem rather than just over-prescribe medicine. She also remembers you (shocking). Wish there were more doctors out there like her!

Located in the Infectious Disease Department at St. Vincent Hospital, I was referred to Dr Abraham…read moredue to an infection in my foot that did not get better with ten days of oral medication, Very friendly and easy to talk to, he made things very easy for me. He recommended IV antibiotics for two weeks. Going into the holiday weekend, rather then make me come back and forth to Worcester on a daily basis, he set it up for me to administer them myself at home. I'd give him an extra star or two for making a very difficult situation so much easier.

Dr. George has been and continues to be the best doctor I have ever had. After years of suffering…read morewith ruptured discs in my lower back I was lucky enough to change my primary care doc to George. He has been a great advocate for me and always willing to spend time to listen to my health issues, As a runner an athlete, I, at times have injuries varying from insignificant to downright agonizing. It is great to know that my doctor is a call away, willing to help me back on the road to recovery.

Being that the ER department at the UMass Campus wasn't able to treat my disabled sister with…read morespecial needs who had a life threatening issue, she was transferred to the Belmont St hospital. I must add that the coordination couldn't have gone better. They arranged a bed for her in the CCU and the Dr who would be doing her surgery spent time with me over the phone explaining what needed to be done & how it will work. From the time we boarded the ambulance to the recovery room I highly doubt it could have gone any smoother. She came out of the surgery, then recovery, and was immediately taken to the CCU. The poor sweetheart had lines upon lines, oxygen, etc. And when she woke, clearly upset. The nurse ( Karen) that is assigned to her has been so very kind, compassionate, and highly skilled. All the other caretakers have been wonderful. It's been 3 days and she's still in the CCU. But she's doing quite well, healing nicely with the excellent care she is getting. What started out as a frightening experience turned out to be a very positive one & I can't thank them enough.

waited nine hours for a 10 second conversation. A conversation that could've been passed on to the…read morenurse and she could've let us go home. DR. Alexander was very dismissive when we let him know that we were upset for waiting nine hours for a 10 second conversation. literally waited 2 1/2 hours for him to come down and say you're all set. This is something he could've said to the registered nurse and she could've told us 2 1/2 hours previously. There is a huge amount of time, wasted on basically lack of communication . when we were ready to check out at 4 AM, the nurse that we were trying to get to check us out said she had other priorities and to be honest it seemed like she was creating things to do so she didn't have to take care of us right away. Her name tag was also conveniently flipped as she was giving us a very slightly snarky attitude. I understand an emergency room is an emergency room as we were reminded multiple times basically to tell us we shouldn't feel the way that we do. But at the end of the day you're still charging insurance and co-pays so you're still making money. There should still be some sort of customer service. in any situation, if given a choice. I would not choose umass

While trying to figure out my convoluted socialist Massachusetts medical insurance which we are…read moreforced to buy I got a sinus infection and needed to see someone. I tried calling the PCP the plan had assigned me and they couldn't see me for two days. Instead, I opted to go to THE DOCTOR IS IN! on Park Avenue-- he doesn't take insurance-- instead you pay $40 and get treated. THIS is the healthcare we should be pushing for in the US. His office was clean and welcoming-- a big screen tv, magazines, etc. I waited about three minutes and then was seen, treated, diagnosed and given a prescription and was on my way in under 15 minutes. BAM-- no insurance needed. Take out the middle man and bring healthcare back to the days when doctors ran their own little offices. This is a great place-- and even with my mandated insurance I will still opt to pay my own way and come here.

The Doctor Is In is a simple and convenient way to quickly get medical attention for minor…read moreailments. I was recently hired at a new job and they required that I get a physical. All PCPs that I called were "taking new patients" but not doing physicals for a few months. I had tried to go to CVS's Minute Clinic but they aren't allowed to give physicals in MA (and made me wait for 2 hours). I came here as my last resort, driving by at 4:45 after work to see that it opened at 5:30 After getting a quick dinner, I walked into the clinic at 5:30 to find that he had already started seeing patients. I was in an out by 6:00 with a letter for my employer and only down $60! In the time between when I walked in and when I left, the doctor probably saw about 4 or 5 patients and was still very friendly, kind, and helpful to me, taking his time in asking questions and listening to my answers.

I've been seeing Dr. Ramakrishna Thippanna (Dr. T) for a few years now. He is a great doctor…read more Very knowledgeable and thorough. I would definitely recommend him for someone looking for a PCP. He's housed at St. Vincent Hospital in Worcester.

Part of the UMASS hospital group . Rita J. Semaan, MD is by far one of the best Drs. in Worcester !…read more Great practice that has a full phlebotomist lab onsite . The entire staff is very nice and they care . They offer telemedicine calls during this time of Covid. I recommend them 100%.

Horrific patient care. Third missed CANCER dx. with three…read moredifferent family members They lost a DNA sample provided for breast cancer typing and claim they have no record of it happening. WE HAVE PHOTOS OF IT !!! The incompetence is shocking!!!

I am getting treatment for breast cancer cancer and the oncology nurses are so wonderful!! Thank…read moreyou for caring!!!