Part of the UMASS hospital group . Rita J. Semaan, MD is by far one of the best Drs. in Worcester !…read more Great practice that has a full phlebotomist lab onsite . The entire staff is very nice and they care . They offer telemedicine calls during this time of Covid. I recommend them 100%.

Dr Hazen was my fathers doctor and her care was unwavering. She was able to coordinate his care in…read morea numder of settings to ensure he got the best medical interventions. Her follow through was always patient centered, and time of day was never limited by her office hours. Her general practitioner credentials supercedes any expectation that that a specialist can bring in coordinating a patients care.

Dr. Hazen is simply wonderful. I believe her practice is now closed; however should she be taking…read morenew patients, I cannot recommend a physician more highly. She is personable, you can get in touch with her by phone or email at almost any time, and she goes far above and beyond what is expected to provide good medical care and advice. She is truly a gem.

I tried one of the providers at this location and did not like her at all. No other provider in the…read moreSt.Vincents network will let you switch primary care physicians within the network so I was forced to go elsewhere. Poor customer service and poor business model.

I recently switched to this office (the family practice on the 4th floor) after having a really bad…read moreexperience at the Sterling location - See my other review. This office is great and miles miles better than the Sterling office. I have only had good experiences here and the doctors are great. The only downside I have seen so far is that there is a long wait time to get appointments especially if you need one in the afternoon.

I have been going to Dr. Goljan and Kristin the NP for many years. I love Kristin she's awesome…read more Very thorough and never rushes you. She takes the time to listen to you. I like them both but prefer Kristin for my exams. My husband also has Dr. Goljan and is very pleased with him, no complaints. There's been many times I've called sick or with a personal issue and they have always fit me in the same day.

Had to hold on to my pee for a drug test for about one hour. Seemed like only one nurse was nice…read morethere. Thank goodness I don't have my pcp at WSMC.

The office is terrible! They always seem to be on lunch, even if I call 30 minutes before or 30…read moreminutes after. Dr. Seeger has a terrible bedside manner. When my grandmother began to decline, we called to get a referral for hospice. Dr. Seeger asked about the symptoms and said "yep, it sounds like she's dying". NO KIDDING, that's why we called for the referral. There was no empathy and no kind words for our family, even though my grandma had been a patient for decades. I will say, the office nurse was always friendly and helpful. She ended up helping with the referral, and in the past, helped me work with Medicare to get my grandma a walker. I would not recommend to anyone!

Great doctors but difficult to get same day appointments. Doctors there work 4 days a week each in…read moreoffice. Evening hours available which is a plus but overall not getting some day appointments frustrating. Next day appointments or some same week appointments can be challenging. Phone system there in need of an overhaul as outdated along with interior design which looks mismatched and dreary. If you are generally heathy, great place but for multiple or ongoing medical issues, appointments not readily available. Nurse and medical assistants are great except didn't appreciate cattle calling in waiting room. All holidays they are closed ie Martin Luther King Day, Veterans Day etc. Left this office only because of the challenge of trying to get a same day or same week appointment when sick and my physician only being available 4 days a week which I didn't mind but if I needed to be seen, lack of same day appointment with other physicians too.

Very smart, explains everything and answers all questions, cares about patient, good diagnosticread more

just now I first saw…read moreDr. Erika line-nitu about 7 months ago after I had a kidney infection I never seemingly fully recovered from. I've been u comfortable and experiencing some serious medical issues since. On my most recent visit between seeing the nurse and doctor I hear the two of them talking about me and the personal issues I was having LOUD AND CLEAR. This means that other patients in rooms also heard about my medical issues loud and clear. What happened do patient confidentiality? In addition to this I told the doctor the online portal they set me up with for test results wasn't working and she seems to know there had been issues with myself and other people receiving results from this site . I waited a week and called for results and were told for days in row the results were in and hadn't been opened yet. Come Friday , not wanting to wait until Monday I was pretty furious and called to get my results yet again. This was such a frustrating experience as I was also waiting to hear these results to then move forward and get a referral to see a specialist. I NEVER heard from Erika and had to make threats to come in there to actually get someone on the phone to give my my results. I'm sitting here approximately 3 weeks later still frustrated as I have an opportunity to see a doctor who is the best of the best and doesn't even do the procedure I am looking for anymore but is willing to do it for me due to a family friend calling in a favor . The only thing I need to get the appointment is to talk to my doctor and have her call him to give them the ok and my medical history. Only thing is.... I still can't get in touch with my doctor no matter how much I ask for her to call me