Dr. Valez takes her job and her patients' health very seriously. She is skillful and knowledgeable, and will tell you exactly what needs to be done in order to best remedy your issues. Her demeanor can be a bit abrasive, but I appreciate that she doesn't sugar-coat the issues. She understands that she has many patients to see, and none of them wish to be in the office longer than necessary.
It is easy to be taken aback by the way Dr. Valez interacts with her staff, but she is adamant about precise organization and information about what her patients need so she can serve them both quickly and accurately. I honestly appreciate her passion for excellence.
I know from listening to others in the waiting room that people often have frustrations about the time it takes to see each patient, usually somewhere around 2 hours. However, considering all the information she needs to review before performing any kind of service to your eyes, this feels acceptable to me. I have also looked into the wait times at other eye physicians around Boston and they are consistently 2-5 hour waits.
I would highly recommend Dr. Valez to anyone in need of eye care. She may not carry on with small-talk or friendly conversation, but she is a true professional who wants your eye-health to improve as much as you do if not more.
Thank you, Gisela. read more