Shameful customer experience from start to finish. Ordered cake boards and boxes almost a month in advance so that they would be here waiting when I travelled to Belfast to make a wedding cake. After charging for postage, nothing was sent and I had to drive 10 miles out of my way to pick it up. Arrive there to find that one of the items was the wrong size and also out of stock and a smaller item was put in instead, I assume just put in with the hopes that I wouldn't notice until I left. Employee was no help whatsoever, no offer to refund postage or wrong item was made and no satisfactory conclusion reached, ended with a smarmy, insincere apology that I did not accept. Making occasion cakes is stressful enough without the companies who are there to help you screwing you over. Do yourself a favor and steer well clear of these people. Off now to post this review anywhere I think people will see it. Horrible! read more