After Bandit Systems installed my new NVR and HA security cameras, it became obvious that I needed higher network bandwidth at home to stream the 8 cameras over the Internet. I decided the time was right to implement Cat 5e throughout my house and put all of the gear in a wall mount rack in my garage. Although it wasn't Bandit's primary function to install home networks, James had installed lots of network cable to power PoE cameras for other clients. Given how happy I was with the original installation, I gave James first right of refusal on my network project. The task was to run 14 drops around the house, two to each bedroom, four to the office, etc., and terminate everything in a patch panel in the cage in the garage. I pre-ordered the cage, UPS, switch, patch panel, and James supplied the cable, keystones, and face plates. My initial plan was to run the cable from the ceiling and through the wall cavity, but additional studs in the middle of the wall made it awkward; we went under the house instead. James and his colleague worked tirelessly to pull all the cable on the first day, then returned the following day to install the jacks in each room, mount the cage, wire the patch panel, and install the network hardware. The end result: my cable modem, NVR, and other equipment are in a locked cage, protected by a UPS; I have Cat 5e in most rooms, and I have complete control of my network infrastructure because of the managed switch and patch panel I chose. I could not be more happy with the work done. read more

Bandit Systems - The cage installed in the garage. - Security Systems Near Me - Santa Cruz, California

I am writing this review to talk about Bandit Systems and Jame Muller. We have lived in Santa Cruz all our lives and have owned a home for 50 years on the west side. We all have seen the changes and problems that have taken place in Santa Cruz. Four years ago I installed a security video system I purchased at Costco, it worked great for two years and then the cameras started going out the then the DVR went down! I spent six months looking for a new systems, in the end I found three somewhat local business's that design, install and support their video security systems (they said). The first was in SLV, the problems were they did not return calls and did not offer follow up ongoing support, price wise they were in the middle range. The second was in San Jose and a U.S. Wide business. Again the problems included not returning calls, they forgot to come over to look at what I wanted and weeks later when they did arrive to look at what I required they said they would get back to me with a price, again they forgot me for a month and when they did call with a price it was twice as much as I ended up paying. The third person I talked to was James Muller of Bandit Systems in Santa Cruz. I want to say that he is OUTSTANDING, he returned calls, showed up on time, walked around the whole house looking at what I had installed before and made great suggestions on ways to improve what I wanted and why. He also got back to me in a very short time with a professional estimate and the time line to install once I approved his estimate. Within a week of my approval James and his crew had the system installed and working great. When small problems showed up (only one or two) all I had to do was email or call him and he came over within a day to look at the problem and fix it. I will say that installing a system of this level is not inexpensive, but Jame's price was equal to the other low bid. The quality of the cameras and system he installed is one of the best home systems on the market. His service, support, and continued follow up to see how the system is running far exceeds my expectations and is appreciated. In concussion I highly recommend James Muller and Bandit Systems! read more

I don't write reviews very often, and especially not 5* ones. But Bandit Systems certainly deserves five solid stars, and here is why. It started with the bids, which ranged from a few cameras without anyone even coming out to look at the place, to plastering a camera at every corner in every direction. James came out, carefully surveyed the premises, and from the get-go included considerations such as resolution, bandwidth, anti-tamper and supplying power, down to the presentation format for the observer. Then he proposed a specific system, including reasons for one choice over another. So already the proposal stood out a) in terms of technical competence and b) Bandit Systems clearly had optimized cost effectiveness. Installation was quick and professional (no crooked lines, perfectly horizontal, and non-obtrusive throughout). During the subsequent system operation there were events like the occasional PG&E power outage (during summer), and if there was a problem, James always took care of it immediately, regardless of weather or long weekends. If the observer had a question about how to use some software feature, James answered the phone at the most bizarre times. So Bandit Systems maintains an impeccable customer service as well. That's why I give Bandit systems five stars! read more

The best professional I've ever hired . I own more than 50 stores all over the US. The last Store we open we hired James from bandit to install our cameras . what an amazing man. So creative, so willing to help , and so so caring and understanding the customer needs. He has done above and beyond to complete the job fast and with amazing quality. He always found solutions to every need and chalenge we put him with. Definitely recommend. read more

You can never be too safe these days, and Bandit Systems will help you get the peace of mind you strive for. Very helpful and knowledgable.