No one is better than John he arrived in 15 Minuets and fixed my ignition switch after someone…read morejammed an Auto Juggler into it attempting to steal my car. He was kind Professional and knowledgeable and even managed to repair the Switch for me saving me hundreds of dollars. My Advice is call him before you call anyone else he really is the best in town!!!! Thanks again John!!!!

Locksmith Jon is amazing! He is knowledgeable, prompt, and friendly, and makes sure the job is…read moredone right. I especially appreciate his honesty and integrity. I highly recommend AAA Lockout Specialist.

Knowledgeable capable, and took care of the job I was very…read morepleased with the results and everything is up and working now as a result of their expertise

We found Abisai here on yelp while looking for a new low voltage company to install WIFI in our new…read morehome and property in the Santa Cruz mountains. We just moved here from Los Angeles after losing our home in the Altadena fires and didn't have any local resources. I had an amazing low voltage company in LA that I trusted for years, so I was hoping that we could find someone here that we could trust in the same capacity. After meeting with him and then working with him on the WIFI job, we are so happy and grateful for finding him! He is so professional, kind, communicative, knowledgable, and reliable. He is very thorough and detail oriented and his prices are very fair as well. We are now hiring him to do a full camera install on the property, and will be hiring him for any future low voltage needs. I can't say enough positive words about his work ethic, and after going through so much stress this year with losing everything, working with him has been such an easy and calm experience.

Finally sorted out billing. Alarm service seems to be working now. No further malfunctions.read more

Recommendation: Avoid doing business w/First Alarm. Add this one star review to all the others…read moreabout this business. I don't believe I've ever written a 1-star review before. My company paid a significant upfront sum to bring in First Alarm to handle our residential security system. From the outset, there were issues with sensors not working. Any request to get these small issues, most of which should have been addressed during the initial setup, were met with "that will cost you" responses. Eventually, we needed to sell our house. As we called each service provider (e.g. Comcast, AT&T, PG&E, Cal Water, etc.) to turn off our service, all handled it seamlessly and without charge. Except First Alarm. First Alarm charged us for more than a year of unused service (over $1K) even though we were not going to be living in the house (so there would be no cost to them) and my company had paid for all the upfront work. I called and wrote asking First Alarm to reconsider in light of the situation. They said "no" at every turn and decided yet another dissatisfied customer was worth the extra revenue. Buyer beware.

The store was open and ready for my pick up. Amazing inventory. Purchased another item during my…read morevisit. Great customer service from both gentlemen who greeted at the door.

Prompt, polite, professional. I didn't need anything fancy, just to rekey my new place. Apparently…read moreit was too big of a job for the Open Sesame locksmith who quoted a great price, arrived, and then left to look for a part and never came back so I was a bit anxious but it went really smooth. A bit pricey but you get what you pay for I guess.

I wanted to run ethernet through a brand new house and needed both an explanation of how to do it…read moreproperly as well as a bid in case it exceeded my skills. CSC was Phenomenal on both fronts. Toby has a wealth of experience, knowledge and patience as he explained how ethernet should be installed in a residence. For a nominal cost he ended up helping us with running the cables while the walls were still open, and we will likely be bringing CSC out to head the cables and set up the final hardware once we've moved in. I really appreciated his willingness to provide a service to the community as no one else returned my calls, and they went above and beyond my expectations. They are a very professional outfit will all the tools, skills and knowledge to take on jobs on any size. Them being a pleasure to work with was just a bonus.

This is a locally owned and staffed company that excels at providing knowledgeable, cost-effective…read moreand courteous service. As a project manager for a local electrical contractor, I have sub-contracted with CSC for many years to install network cabling, CCTV, and access control systems for commercial construction and remodel projects. They are easy to work with and have provided expert advice and quality installations on all kinds of projects, including hospitals, medical office buildings, amusement parks, schools, and industrial facilities. They have on staff one of the most knowledgeable experts in telephone systems in the region. I would not hesitate to recommend them to service and install your high-end telecommunications, security or access control project.

Dan did an outstanding job installing security cameras at our home, and I can't recommend him…read morehighly enough. From the very beginning of the process to the very end, he was extremely professional. He went well beyond just installing the cameras--he took the time to understand my preferences and worked with me to come up with solutions given both the constraints of the house and exactly what I was looking for. He came up with creative ideas and was incredibly meticulous throughout. It was clear he genuinely cared about the house and about getting everything done in a neat, clean way. I'm particular about cables being hidden and out of sight, and he took that to heart and made sure everything looked tidy. All around, he did an amazing job.

Jasdeep installed three CAT6 runs for me and was great! I appreciated that he explained what he was…read moredoing as he went and presented me with options to choose from as he ran into problems routing the cabling. Definitely plan on using him again for future projects.

My favorite tech Kevin Vu came out today to help me with a glitch in the app. Figured it out in…read morerecord time and he is always so helpful and knowledgable. Highly recommend Bay Alarm and Kevin for all your security needs. Thank you for the great service !

We have only had the alarm system for a few months and their plastic alarm widgets are constantly…read moremalfunctioning. Setting off high pitched noises while I am away at work for hours, stressing out my pets. I expect a brand new alarm system to actually work properly.

After Bandit Systems installed my new NVR and HA security cameras, it became obvious that I needed…read morehigher network bandwidth at home to stream the 8 cameras over the Internet. I decided the time was right to implement Cat 5e throughout my house and put all of the gear in a wall mount rack in my garage. Although it wasn't Bandit's primary function to install home networks, James had installed lots of network cable to power PoE cameras for other clients. Given how happy I was with the original installation, I gave James first right of refusal on my network project. The task was to run 14 drops around the house, two to each bedroom, four to the office, etc., and terminate everything in a patch panel in the cage in the garage. I pre-ordered the cage, UPS, switch, patch panel, and James supplied the cable, keystones, and face plates. My initial plan was to run the cable from the ceiling and through the wall cavity, but additional studs in the middle of the wall made it awkward; we went under the house instead. James and his colleague worked tirelessly to pull all the cable on the first day, then returned the following day to install the jacks in each room, mount the cage, wire the patch panel, and install the network hardware. The end result: my cable modem, NVR, and other equipment are in a locked cage, protected by a UPS; I have Cat 5e in most rooms, and I have complete control of my network infrastructure because of the managed switch and patch panel I chose. I could not be more happy with the work done.

I am writing this review to talk about Bandit Systems and Jame Muller…read more We have lived in Santa Cruz all our lives and have owned a home for 50 years on the west side. We all have seen the changes and problems that have taken place in Santa Cruz. Four years ago I installed a security video system I purchased at Costco, it worked great for two years and then the cameras started going out the then the DVR went down! I spent six months looking for a new systems, in the end I found three somewhat local business's that design, install and support their video security systems (they said). The first was in SLV, the problems were they did not return calls and did not offer follow up ongoing support, price wise they were in the middle range. The second was in San Jose and a U.S. Wide business. Again the problems included not returning calls, they forgot to come over to look at what I wanted and weeks later when they did arrive to look at what I required they said they would get back to me with a price, again they forgot me for a month and when they did call with a price it was twice as much as I ended up paying. The third person I talked to was James Muller of Bandit Systems in Santa Cruz. I want to say that he is OUTSTANDING, he returned calls, showed up on time, walked around the whole house looking at what I had installed before and made great suggestions on ways to improve what I wanted and why. He also got back to me in a very short time with a professional estimate and the time line to install once I approved his estimate. Within a week of my approval James and his crew had the system installed and working great. When small problems showed up (only one or two) all I had to do was email or call him and he came over within a day to look at the problem and fix it. I will say that installing a system of this level is not inexpensive, but Jame's price was equal to the other low bid. The quality of the cameras and system he installed is one of the best home systems on the market. His service, support, and continued follow up to see how the system is running far exceeds my expectations and is appreciated. In concussion I highly recommend James Muller and Bandit Systems!