Jeff Banas seemed quite nice, knowledgeable and professional when I spoke to him on the phone about my injury. I went to his office and was put in a private room for initial treatment. I was a bit dismayed at the cleanliness of the room, or lack there of, but I overlooked it. He had me lay down on the table without the typical paper on the table and used a paper towel so my face didn't touch it. He started with a TENS unit and proceeded with a thorough adjustment. I was in tremendous pain and decided to return for subsequent visits because he seemed to be thorough, as I said, and I didn't want to delay treatment anymore to find another provider.
On the next visit it was what I described above only the treatment following the TENS session was seemingly rushed and less thorough. I have had many chiropractic treatments and am familiar with the process. But I thought that perhaps he was dealing with a tight schedule or something of that nature. Again, I was in tremendous pain and was a bit desperate so I made another appointment. The room was still in the same condition with a dirty floor and dust. He still didn't put paper on the table and used a paper towel for my face. All I could think about was the fact that, since the rest of the room was dirty, what gross bacteria are lurking on that table where person after person lays down with their sweat, dirty clothes, and viruses. Still desperate, I schedule two appointments for the following week.
Now for the third visit...I arrived at the appointment about 20 minutes early and the door was locked with the lights off. I thought that he would still arrive for the scheduled appointment and so I waited in my car for him to arrive. After waiting for 35 minutes I finally left.
I went to the next appointment I had scheduled the week prior and asked him where he had been and he said that he thought he had notified me. Seriously? Clearly the same person who does the cleaning takes care of the administrative duties and they have zero regard for the pain the patients are in.
And then there was the actual session; still dirty, still no paper. He had me lay down and put the TENS unit on. It turned itself off after the specified time and I waited for him to come back in. After waiting about 15 minutes I pulled off the gel pads from my back. I was appalled to find that they were filthy and appeared to have been used probably dozens of times if not more. I had never considered the possibility that the pads he was placing on my back were not new. In ALL of my other chiropractic experiences new pads are used for each patient and then kept in an individual bag with the patient's name on it. I seriously wanted to vomit. How incredibly unsanitary! Few things have disgusted me more than to imagine all of the people they had been stuck to and how dirty they must be to make the pads look so incredibly dirty. He probably bills every patient's insurance for pads on top of it. After I went outside the room to find him he came back in and did another half ass adjustment that took all of 60 seconds.
So, if you don't mind a filthy environment, disgusting tools and being stood up for your appointment, Jeff Banas is your guy!!! read more
