A few years ago I was referred by a friend to call Dr. Banaie's office when I wanted to get an upper endoscopy. My friend raved about Alison Anthony, NP. And my initial phone calls and emails with her were great. She was helpful, informative and easy to talk to. Nothing major going on after the procedure. In mid-2021, I called the office again for advice on problems I'd been having for over a year and a half. After a colonoscopy, it was discovered I had collagenous colitis. Alison put me on 2 prescriptions and, eventually, things got much better. About 4 weeks ago, I began having problems again with the colitis. I called to talk to Alison to renew a prescription for it. The person on the phone lectured me on how the meds I wanted weren't for my kind of colitis (even though she looked at my chart and saw that I'd taken the meds before). She lectured me and was condescending and rude. I left a message with her to have Alison call me. This was on a Monday. Late Thursday afternoon, Alison called me back but I missed her call. The office is closed on Friday so on Monday, April 3rd, I called again and left a message with the rude person for Alison. Today it's Thursday and no call from Alison. Today I left another message with this woman. She was rude once again and she even laughed at me when I told her that their outgoing, recorded message says that they're open on Fridays and closed on Fridays. Her laugh was sarcastic. Needless to say, I will no longer be their patient. My health issue wasn't serious enough to call 911 but I have been in pain and cannot leave the house when I have a flare-up. It's inexcusable to be treated that way, and to be ignored. I'll find a gastroenterologist through UCSD Health. I am established a Dr. in that group and they've been fantastic. DO NOT contact Dr. Banaie's office. (By the way, forget calling the number for the office listed here. You'll only get a recorded message where you'll hear that the office is open and closed on Fridays. There's no way to leave a message and after listening to the message twice, you will be disconnected.) read more