For the first time, I had to board my dog. He is 18 pounds of demonic Chihuahua and Terrier. Escape Artist and overall diva to boot. I was very nervous as he has fear aggression towards dogs he doesn't know. Balmorhea answered all my questions and did not hesitate to spend time explaining what they were going to do to keep my dog safe. I picked him up after 2 days, what dog doesn't go crazy upon seeing their person even for a little bit? Balmorhea made sure to bring him to me directly and then packaged up his stuff I had brought. They even washed his toy (although he is the one who probably dirtied it up). My experience was fantastic. About 6 hours now and he is acting normal so no negative effects to report. If I have to board him again, will definitely use Balmorhea Kennels again. read more