Always good for leather goods friendly staff, was just looking to replace a wallet which I didread more

I was happy with what me and hubby purchased... Its good product and well made... we spent a lot…read morebut I don't think its bad for what we bought. I will definitely come back when we are in the area.

After reaching out to them, I worked with someone named Han to fix the issue. Although Han offered…read moreto fix the situation by sending me a shipping label to exchange the item, I decided to not go that route because I didn't want to get a bag that was in worse condition than the one I currently have. I ended up going to a closer location to me, which was still an hour away, to do the exchange in person. I have asked for a store manager to call me back regarding this problem and after 5 days I did get a call back. It was a short talk and they didn't deny the bag was swamped out but mentioned it could have been done accidentally not intentionally. Since I was on a quick work break I didn't want to prolong the talk and I kept it cordial but I dont 100% believe it and intentional or not, ithe carelessness did cause me an unnecessary inconvenience. Therefore, I dont think I can return to this location.

Wifey wanted to stop by this Coach outlet store in Barstow. We needed gifts for her best friend…read moreand her aunt. Figured we'd try our luck because they are both fans of Coach products. We were greeted nicely once we stepped inside the doors. The staff member who assisted us was kind of pushy, but she was helpful. Wife found a couple of purses at reasonable prices. She was happy with the deals, and so was I. Would stop in again if looking for gifts for family.

GETTING HERE:…read more Located in the Barstow Outlet Mall. REVIEW: I needed a respite going to Vegas so I stopped at the Barstow Outlets. We all love some Tumi, right? So I decided to stop in. It was OK? In full disclosure I've never been to a full Tumi store, so I don't have that comparison in regards to staff or store selection. I mean, is it different? Or the same but bigger? It's fine. The service wasn't like the reviews I've read from other Yelpers, post shutdown and all. It's fine. I don't have high expectations, or even basic expectations, anymore. I was eyeing some luggage, but ultimately chose a small make up bag instead. I would imagine it's better to go in when you know what you're looking for, although maybe the stars might align for you and you'll hear the birds sing with service and support on the Tumi brand. Overall, sure, I recommend. Give them a try! Deals are around we just have to look.

Gwen is absolutely fantastic! She is very knowledgeable about the brand of the materials that they…read moreuse and the quality. She knew what items would especially be of interest to me. She gave me the rundown on a lot of their different styles in backpacks and luggage. She even gave my husband some information on where he might be able to find the Tumi brand golf travel bag. I really wish that I were in the market right now to buy much nicer luggage. They have some very pretty colors and patterns available right now with prices at 50% off. Gwen definitely did not put any pressure on me and my family to buy anything and she was more than happy to show us around. She took her time and was very thorough and understanding what items we might be looking for and the features that we hoped each would have. I cannot think Wendy enough for her time. I am so happy that we walked in when we did. Hopefully she will be there the next time that we are able to pay the store visit. And by then, I will be sure to be in the market to buy nicer luggage. Gwen, I want it all!!!!

Tim. Just excellent sakes person and so patient. I looked at everything abd he's also very…read moreknowable. Bought a lot and will return

I was here towards the end of the year and although they didn't quite have what I ws looking for,…read morethe folks here were so sweet and so helpful. They were also very knowledgeable and were able to answer some of what I thought were tricky questions about carry on luggage policies. I can't fault them at all for not having what I was hoping to have but am glad that they showed me some things that were kinda similar and some that might be new options to consider, considering my changing needs. I'd love to be able to come here again before making my next luggage purchase. In fact if they have what I need and am looking for, I'd definitely make my purchase from here. There are some good deals here and I'm glad that they are not pushy at all. I'm terribly sorry I didn't catch the name of the person who helped me but he was excellent. His delivery was casual but very friendly and respectful. He was a good listener and was sure to address my needs as I'd mentioned them to me and why they were so important. Thanks for your help. I hope more stock comes in soon. (Stock was low partly because now that people are traveling again, post Covid, their stock has been bought up rather quickly. Again, not the store's fault. It just is what it is.)

I really prefer Loft to the regular (parent company) Ann Taylor clothing/ stores. I like the…read moreyounger styles of this brand (the latter is more tradtional and more conservative, while this one is a bit more fun and the cuts are more flattering as well). I love the fit of the bottoms, as I've been lucky lately, at these outlet stores, to find pants that fit me. I am short, petite, but do not have wide hips or full thighs, so it's really important to find clothing that truly fits me (even petite sizing overall, with other brands, may be too long for me, when comparing bottoms). I found size 0 khaki pants, fitted and zippered (comfortable fabric, nice quality as well) in two colors, but only opted to purchase one pair. BTW, my favorite pair of jeans are by this brand! This store is a good-sized, square-shaped space, clean, orderly, and the items are fully stocked, but not overstocked (the clothing on hangers are manageable). The dressing rooms were clean too. There were a couple of nice employees, who greeted us upon entering and offered to help if we needed assistance. Checkout was fast and easy. There were only a couple of other customers, but I don't know if this is typical for a saturday afternoon. We visited last saturday on our way back from Southern California. I would say this store is worth visiting if you find yourself driving from CA to NV. I'm sure we will be back, especially if I want to do some shopping.

Amazing clothes! Their jeans are my favorite way better than the Ontario Mills location. Staff is…read morefriendly and store is always clean and easy to find what you are looking for. I really appreciated when trying on clothes, how attentive the staff was! Great shopping experience!

I took a Day Trip to Stateline, NV. with mom yesterday on March/30/2019. Since the last trip last…read moreyear, we uncovered this hidden gem inside Outlets of Barstow on the way to Stateline, NV. Anyways, since we never bothered stopping by any Swarovski stores inside our local malls, we decided to test our luck to see if there are any great sales here better than Swarovski inside local malls. Lo and behold, we were pleased with what we were able to find from the past two trips!!!! I bought a $44-ish gold tone ring with blue crystals on top the last trip which I know for sure that none of the Swarovskis inside Any local malls has that type of pricing!!!! Then yesterday on 03/30/2019, I found a pinkish-gold tone ring with a heart shape on top (was only a whopping $37 which this pricing can't be found in Any mall store) which also exactly complement my all-pink crossbody purse from Guess that I also own. Aaaaah, check this store out if you're a fan of jewelry of any sort, you wouldn't be disappointed. Next trip, I may stock up on another piece of ring and start collecting their pens. Need more Swarovski outlet stores as such please!!!! The female clerk that helped my mom and I were very nice~she was not pushy at all but very patient and took her time to explain to us all the questions we had about the items we were purchasing. She even told us about an additional discount if we totaled $150 on both of purchases, and since we went over that amount, she gave us another 10% discount with all of our purchases. Can't.Beat.This.Deal. Will definitely return again, Swarovski outlet store in Barstow, CA. You've Made our trip more fabulous!!!!

I bought a gift for my friend today and Gabriella helped me. She was so patient and really nice and…read morereally worked hard to help me find a good gift. They have nice stuff there and good prices!

the prices are not accurate with associated sale going on! was charged MORE than should've!read more

My friend and I visited this store an our way to Kingman AZ. at the checkout counter, the clerk…read morenever asked if I was a Kate Spade email customer because I have been purchasing numerous Kate Spade purses, wallets, full length coat and an enormous amount on jewelry and watches for the past 20 years. My question, being a loyal customer means nothing?

WORST CUSTOMER SERVICE EVER. TAKE YOUR BUSINESS ELSEWHERE…read more RUDE BEYOND BELIEF. I wouldn't even know how to begin. I am so frustrated. We don't expect to be treated like a king walking into a store but I hope that they would at least wouldn't chase you out to continue yelling at you. Mind you its customer service, the customer isn't always right but in no way should you be yelling at a customer OR STARTING AN ARGUMENT WITH THEM. My parents wanted to buy some shoes. The employee overheard their conversation and then made the wrong assumption and proceeded to yell at them. Saying if its ugly you don't need to buy it. even went as far as to chase them outside of the store to continue yelling. ABSOLUTE WORST CUSTOMER SERVICE. when I called to get the name of the employee I was told that they would not give me any personal information. I couldn't even get the name of the person on the phone. They said why? They were rude off the bat. I wanted to know who I was speaking to. I didn't know that people were so rude on the phone to begin with. I was courteous to start but less and less so as the conversation went on. It wasn't even the person that I had a complaint against. They told me you can complain and give a description and they will figure it out. What type of customer service is this? Rude beyond belief and then also said that I was rude. I asked do you not wear name tags? Wouldn't you want to be called by name or should I call you person. They told me I could call them ma'am. Wow. Just wow. No point in going to this store. A simple apology would've been nice to hear.

Passed by and stopped here for some shoes, the ladies here were very helpful. I believe their name…read morewas Zina , Martina and desire. They made me feel like royalty! I loved the teamwork they have. I left with shoes and accessories. Keep up the great work ladies of Barstow Ecco

I went in to this location to browse around, ended up coming out with my ears pierced. IVY, helped…read moreme when I came in sis did good she ate for sure! I love them and will be getting more.

I went in to check on prices for an ear piercing & Cierra approached us quick . I decided to get my…read morepierced , & she was the sweetest , Very professional & outgoing & made you feel comfortable . I would come back to get another piercing . Thank you