This company posts other companies photos and pretends it's their work…read more See those photos above? Taken in LA . In front of the company that they have copied since they opened. They have 9 of our photos on their website, and many of the rest are stolen from other companies. They are in Canada, these photos are in Los Angeles--in front of my store. They claim to have been in business for 20 years. They should know how to do balloons by now. The only reviews that AREN'T 1 star are written by the owner.

Horrible customer service! They give u different quotes on same item, depending who u speak with…read more No follow up to clarify. Would not recommend this business. They don't care.

This is a huge party supplies depot!…read more It's a nice place full of items to make your party experience a memorable one. Aisles are super wide and there's no pressure to buy as you walk up and down each section of displays. My purchase included a request for a helium balloon. Service counter staff were friendly and courteous. Checkout was efficient! Social distancing measures and signage were displayed for staff & customers to see and practice.

I went in to check out the prices and order balloons for my dad's birthday. Found a great…read moreselection, very competitive prices and knowledgeable staff. The customer service person even suggested a package of balloons that would save money. They have good hours they open early. I really needed that to be able to pick up the balloons the day of the party. There were a lot of customs shopping for Halloween. They have enough selection that your party won't look like the neighbours. If my next several visits are as good, the rating will change to a 5.

Who doesn't like a good party store? I know that I sure do; they have something for every festivity…read moreyou can dream of! The only downside is that everything is overpriced, but I do like to support local businesses, and I know the rent is very high in this area. They have a nice selection of toys for kids and adults as well. It's a nice colourful store with a good assortment of fun/decorative things; service can be hit or miss though, some salespeople are friendly, and others not so much.

A one of a kind shop for greeting cards, balloons and interesting little gifts. I give this place 3…read morestars because I find it overpriced - I brought in my own balloon (1 balloon) to be filled with helium and it was over $5.

What can I say right from the beginning I knew we were going to go with Debra she's amazing she…read morewent well and above our expectations everybody absolutely loved the decorations we had an amazing night great company very reliable definitely looking forward to be able to use her again for another function our wedding was totally amazing all because she put so much time and effort into making it look exactly how we wanted it

I had Debra help me with my sweet 16 birthday party and it turned out absolutely amazing! She was…read moreextremely kind and funny and she helped my parents work around prices, all my friends and I thought it looked so beautiful and we had a great night! Thankyou so much Debra !

If you need balloons, come here. In a last minute decision to get balloons for a 30th birthday, I…read morecalled Balloon Queen in the morning for a Saturday night party. The man who answered the phone was very friendly and answered all my questions regarding balloon height, table weights etc. My order could be ready within the hour and they were flexible on when I could pick it up. They close around 8pm so I was able to run some errands and pick up right before the party. I was very impressed with their service and their shop is super convenient on Queen Street. For two balloons "30", I paid $44 that included weights. Kinda pricy but worth it since its downtown.

I hate to give a small, local company 1 star but I think it's worth warning others who they…read moreshouldn't do business with, especially when concerning an important event. My first order was over the phone and I called around 12pm on New Year's Eve for 2 last minute balloon trees. They said yes and charged a pricey delivery fee which is understandable. They ended up being 1.5 hours late, but again, I didn't complain because I know the order was last minute. After the event, I called asking for a receipt because they never emailed it to me as promised. I called, emailed, called some more and finally 3 weeks later I get a receipt. During one of those emails, I placed a simple helium tank order for delivery and followed up multiple times and each time I was told all is well and in place. Finally I get a PayPal invoice and it was a bit higher than expected. I asked if I could return the tank the next day to save half the delivery and the owner said yes. My order was scheduled at 12:30 that day, so I called at 1:40 asking where the tank is. She said that she thought I didn't want the order anymore and the earliest she can get me my balloons is at 4pm!!! My event started at 5:30pm. I hung up and vowed never to do business with these people again. I also heard through the grape vein that this isn't the first time this company has done this. If you want good service and balloons delivered on time, look elsewhere.

I stood outside of Sweet Thrills on Saturday, August 15 and, to my disappointment, they were…read moreclosed. As I was peeking through the window, a nice lady unlocked the store and let my buddy and I inside. She turned on all the lights and let us roam the store; needless to say I was in shock but extremely happy that she welcomed us in. It's not very common for anybody to open up their store after hours, let alone provide the type of service we were about to receive. I told the young lady that I wanted to put together a gift basket for my girlfriend. Without hesitation, she walked us around the store showing and explaining some of her confectionary goodies. After loading up on about $80 worth of candies from my childhood, the US and even some rare gems from the UK, she packaged everything up in a nice mini crate and cellophane. My buddy and I must have been in the store for half an hour and she was pleasant the entire time - the gift basket she made was beautiful. My hat goes off to Sweet Thrills and to the young lady working that day (I wish I caught her name). This place is a must visit when ever you're in Roncesvalles.

If you have a child (even for a day) take them here, or don't, depending on what kind of reaction…read moreyou want or how much money you want to spend. They have everything a kid could want, and while I was visiting I watched while this one little boy tried in AGONY to pick "only one thing" (his mom). How to choose from among the balloons, toys, candy, trading cards.......and PEZ. Loads of PEZ? It was funny actually, he tried to bargain ("what about two small things?") which was smart....but ultimately he went for a PEZ. Both toy and candy together with that choice, smart little man.

Horrible customer service. Manager on site 04/27/2024 @ 5:20pm ish. Item was shown as one price,…read morealong with the same items in different colours. Due to their mess up as per the manager - admitting it must have been an old sale price that they never removed. Even with the price showing on the shelf, they did not want to honour the price on display. When communicating nicely that the item was the same price at another location, she gave no care for it, she had horrible body language and a "whatever" energy. It was a bad experience and disappointment.

I'm so annoyed that they messed up my order and I'm missing five balloons for my girls photo shoot…read moretomorrow morning. How hard is it to review an order and make sure you complete it? $86 in balloons and I have to go back now

0 stars!!! Do NOT…read morecall this company (which is not really a company it's an incompetent man named Jason) He is a broker. Go directly to the company you want! I made a budget like everyone for my wedding and since I'll be out of Canada until 2 weeks before my wedding, I booked the venue, limo, found my dress, a caterer, hairstylist, band, decorator etc. And paid all the deposits and signed all the contracts. I made all these arrangements in August for my wedding the following August. I spoke to Jason on the phone, and he gave me a great price on the limo which he said he was able to do since we are getting married on a Sunday. I was super happy and was able to spend a little more money in other areas. I SIGNED a CONTRACT and paid a deposit. A contract means nothing to this company. In April, I get a message from the "executive director" Jesse saying that Jason severely underquoted me and that they couldn't give me the limo. I explained that we had a contract and I know that errors happen and offered to pay 200$ more! He says no it's fine, we will honour the contract for the price agreed and you have nothing to worry about! Awesome... except.... I call back two days later with my itinerary and get Jason on the phone. He is EXTREMELY RUDE and says Jesse doesn't work for the company he was fired (what? Who even says this, and it's been 2 days?) and proceeds with "you are not getting the limo, it's cancelled Lisa, get over it and stop calling". How unprofessional can you get!?? AGAIN this company is NOT reliable! You cannot TRUST them for your special event. Do not believe any contract you get, because it's apparently ok for them to request double the price. Thanks a lot Jason.

We used this service in red deer for a birthday party. If you have a big group and plan on…read moredrinking and having a good time. Dont use them. They dont deal with this well and charge you thru the roof if anything at all goes wrong. Id suggest another service

Great place with very helpful and knowledgeable staff…read more Awesome selection for Halloween costumes and supplies.

Love the store. Great selection of party supplies. The staff are great and helpful. Lots of…read moredifferent arrangements that can be made with balloons for any type of special event