1. Balloch Jody MD

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    Camarillo, CA

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    Balloch Jody MD

    5.0 (1 review)

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    12 years ago

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    Primary Care & Women's Health - Dignity Health Medical Group

    Primary Care & Women's Health - Dignity Health Medical Group

    3.0(2 reviews)
    0.1 mi

    I would like to say how wonderful and helpful Amanda and Mary are at Dignity Heath located at 3901…read moreLas Posas Rd. in Camarillo.  I needed my medical records and was told it may take some time.   However, after explaining the urgency of my request, they arranged for me to receive them the next day.  This caring attitude certainly sets Dignity apart from the rest.  I couldn't be more pleased. Janet J

    This is a late review but overdue since I'll never forget how badly I was treated here. I had to…read moreuse a nurse practitioner here named Andria Terrazus when my normal provider was out on maternity leave. I pleaded with the facility to use someone else because my wife had already had an unacceptable experience with her that left her in tears. They said I would have to wait months so I accepted her against my better judgement. On a video call I requested to transition from Mounjaro (current medication) to zepbound. These are identical medications under different brand names for disease state differential. It was obvious from the moment Andria started talking that she had no idea what she was saying. She told me that they were too different to transition from and I would need to start my titration over again. I respectfully told her that was not true and they both were identical dosing protocols of Tirzepatide and it was not best practices to make a patient start over the titration schedule. She ignored what I said and became indignant, visible shaken at the fact that I corrected her, she raised her voice and threatened to end the telehealth call. I again, respectfully asked for her to explain the difference between the Tirzepatide in one medication with the other. She started saying that a pharmaceutical Rep told her that not all glp1 drugs are the same. My response was that she was probably referring to semaglutide vs Tirzepatide and that she was mistaken in thinking that Mounjaro or zepbound contained semaglutide. They do not. I know this for a fact. She again became indignant and told me she would only write me an Rx for 1/6 of my current dose (2.5mg vs 15mg) that I had been on for over a year. I told her if that's all she's willing to write then I would just deal with it. I had a few months of 15mg saved up so I was just going to fill whatever she was forcing till I could get my dose back up and I knew her ego was digging her in and she felt backed into a corner not wanting to admit that she didn't know what she was talking about. Flash forward to her sending the rx and it was obvious she had googled the two medications or used epocrates to reference the active ingredient and realized she was wrong. Instead of changing the rx from 2.5 to 15 which would have made sense, she wrote it for 10mg. Something that people who do not work in healthcare need to know is that when a provider writes the script for the pharmacy, they don't use brand names usually. They just write the formulary name. Do you see where this is going? So she writes the script for 10mg Tirzepatide for no logical reason. Is it my current dose? No. Is it the starter dose? No. Well this isn't the type of situation where you would compromise in the middle. Either she was right or I'm right. If she was right then 10mg would make me violently ill. If I'm right then you're still only giving me 66% of my dose. It makes no logical sense. If that wasn't enough, the pharmacist called me and said that he couldn't get a response from Andria and he needed to know whether the 10mg Tirzepatide was to be dispensed as Mounjaro or zepbound because they are the same. I told the pharmacist that the doctor does not believe they are the same and he was in disbelief. He offered to send a fax explaining this to her. I thanked him and also called on my own. Once getting on the phone with the office staff Andria was again indignant with dealing with me. She wouldn't take my call, wouldn't respond to the pharmacist, she basically wouldn't do anything to help because that would be admitting she was wrong all along. I called the pharmacist back and explained what I was dealing with and he just manually changed it to zepbound so he could get the PA request to send to the office. AGAIN it was like pulling teeth with this provider. She dragged her feet on everything and everytime I called the insurance she had answered questions wrong, given wrong information for me, and caused denials. I realized she was acting out of malice at this point and just switched providers. Magically the new provider wrote a script for... you guessed it, 15mg and for the appropriate brand name and.... Magically the PA paperwork was filled out correctly and it was instantly approved. If you get andria terrazus run, don't walk, away. I thought I would have a different experience than my wife but it was exactly the same. I never went back to this facility after this.

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    Primary Care & Women's Health - Dignity Health Medical Group - DHMG-Ventura County

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    DHMG-Ventura County

    Afrouz Gerayli, MD

    Afrouz Gerayli, MD

    4.2(27 reviews)
    2.9 mi

    My husband and I have been patients of Dr Gerayli since she came to Camarillo and we are very happy…read morewith the care we have received from her and her staff. Over the years, my weight crept up to 200 pounds. In March of 2022, Dr. Gerayli suggested that I try Ozempic as a way to curb my appetite. I agreed and she gave me some guidelines for planning my food intake: eat only during an 8-hour period; limit breakfast, lunch and a snack to about 200 calories each and dinner to about 600 calories; exercise regularly. Monthly visits with Dr. Gerayli kept me on track. By taking the Ozempic and following her suggestions, I lost 50 pounds over a nine-month period. My husband and I are very grateful for the helpful advice and counselling Dr. Gerayli provided. My size has dropped from 20 to 12. I am very happy with the way I look and my increased mobility. Joan O.

    The whole office except for one gal seemed burnt out. I did not have confidence in the Dr's ability…read moreto provide timely prescriptions. She was so tacky and assumptive it was difficult to even maintain a cordial relationship. She requested I go through 4 different appointments before prescribing a very common rx that I ve been taking for over 20 years and will take for life. The woman at the end of the front desk was condescending. There seems to be theme in that office. I have zero confidence in them to the point I immediately switched Primary's after the appointment. Awful.

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    Afrouz Gerayli, MD

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    Balloch Jody MD - familydr - Updated October 2026

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