I truly love going to Ball N Bounce! The staff is absolutely amazing and everyone there is always so welcoming. I genuinely feel like this place is my second home. I have four children, one of whom has special needs, and I decided to plan her birthday there along with her twin. I was definitely skeptical at first because there were many different circumstances to consider, but the entire team made the process incredible for not just me, but my whole family. Negar took care of everything during the planning process. She helped answer all of my crazy questions and when I say all, I mean I easily had 500 of them! Not once did she sound frustrated or annoyed. Her patience, organization, and customer service were truly amazing. On the day of the party, we had the pleasure of working with Karine, Ferhat, and Leslie, and they were all fantastic. Their patience and kindness with the kids and families were beyond appreciated. Karine is incredible with children and also knows exactly how to handle parents and families. She immediately helped ease the stress and anxiety of a mom like me who had a lot on her mind. She was also great at delegating tasks and making sure everything ran smoothly. Leslie and Ferhat were equally amazing with the kids and families. Ferhat even helped us bring all the gifts to the car and moved around like the Energizer Bunny getting everything done so quickly! Ball N Bounce isn't just like a second home for me, they truly made the experience of throwing a birthday party for a child with special needs feel comfortable, joyful, and completely stress-free. I couldn't have done it without this incredible team. God bless all of you for everything you do. I highly recommend Ball N Bounce not only for their clean and fun play area, but also as an amazing place to host your child's birthday party! read more

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This is a really nice indoor playground! It offers a lot of things that I have not seen at other indoor playgrounds, like swings and a little zipline-like thing. It was very very clean! No complaints about the equipment at all. My son loved the curly slide into the ball pit and the little building block area. The only thing I don't love is that the seating area/eating is behind a wall so you can't sit down and watch your kids at the same time. There were some kids doing things like climbing up the slides when other kids were trying to go down and no parent was in sight to help reel them in. There's also virtually no seating in the play area for adults. Myself and a few other parents were sitting on the floor. Also, it is kind of pricey. Entrance fee is comparable to other places ($25) and it is for an unlimited amount of time. However, I bought a small bag of chocolate mushrooms for my son to snack on and it was $3. This was the size of a snack bag you would get in like a Costco multipack. Party prices are some of the most expensive I have seen at an indoor play place. Highly recommend bringing in your own food and drink! The staff was nice and they did a decent job checking in and making sure kids weren't doing stuff that was unsafe. I do like that this place is a little off the beaten path. I will be back! read more

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Just came by today to try this indoor playground out and it was an amazing experience. SO much fun for the kids. Ferhat & Karine were so kind & treated my kids with pure joy. We will definitely be coming back. Thanks Ferhat & Karine. read more

Ball N Bounce - Free balloons - Kids Activities Near Me - Encino, California

I had my daughter's birthday here last month and it was such an incredible experience from start to finish! The staff is extremely helpful and kind. They took care of everything from set up to clean up. The play area is well kept. The kids had a wonderful time! I would absolutely host another birthday here! read more

Ball & Bounce is a small indoor playground geared toward kids around 3-8 years old. We recently visited for one of my son's classmate's 5th birthday party. I've always been a bit hesitant about germs at indoor playgrounds, but this one looked extremely clean, and the kids had a great time. There's a small area in the back set up for birthday parties, and they were able to choose a theme. You can bring your own food for parties, which is a big plus--especially with little ones. My son especially enjoyed the rock climbing wall, and there's a fun slide that goes straight into the ball pit. We'll definitely be back soon to use one of their day passes! read more

Ball N Bounce - Rock climbing wall - Kids Activities Near Me - Encino, California

They are always very sweet and allow the children in and are very patient. Price is very affordable too. We had one party here that was a success read more

This place wasn't as big as I assumed but great for younger kids (3-7years) A little too expensive for not having access to everything there. The customer service was good, but not as interactive as I thought it would be. The kids had a great time overall & were able to eat a snack at the available tables. The place was underneath the stairwell. read more

Love it here! Very clean, friendly staff, and Ferhat was so interactive with the kids, making sure everyone had a good time. The size of the space was perfect for my toddler. read more

Came here for a bday party for a 7yr old. From the pictures prior to going I thought the place seemed like it would be for younger kids BUT I was wrong. This place was a ball of fun for my 6yr old!! I appreciate how nice and clean it was. They said they had been open for about 3 months. The workers seemed helpful during the party. The place was a bit hidden since we are not familiar with this shopping center. Its located on the bottom floor near the movie theater. We parked in the underground parking which was very helpful on a rainy day. It was also a pleasant surprise that the place was hosting only for our party and no public admission during our 2hr we were there. My son didnt want to leave. The decor was spot on for the bday celebration. They had alot of fun activities and equipment to keep the kids well entertained. read more

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Small hidden space on the bottom level of a popular shopping center. Took my kids here a week ago and the staff is nice, the place is clean and constantly monitored. Price is a bit high but I guess it's the Neigborhood. My biggest issue was that the ball put you land on coming down the slide is very small and if kids are there playing they can get hurt by sliding into them. The slide is a tube so you can't see if anyone is below you until you land. My kids got hit by another child and it seem like they may need to relook at the composition of the slide and landing into ball Pit. You can also do a party and rent the space for a few hours which is great but also on the pricey side. Probably the most expensive I have seen and it's not as big of a play are for that price if you ask me. Worth going if it's not busy to avoid injury or you have to monitor the ball out at all times if you child wants to slide down. I try not to take photos to protect all the kids but you can view images of the place online read more

I like this indoornpkay ground. It is aimed more for older kids ages 3/4+ I took my 2 1/2 year old here last minute. She enjoyed her self as always. Had about 40 minute to play before they close. They also close earlier then other indoor play ground. Which is ok. It is clean inside compared to some that have been to. The girl in the front was very nice. She gave my daughter a welcome Tshirt :) I would take her back. read more

Ball N Bounce - Indoor play ground - Kids Activities Near Me - Encino, California

Good not great. One time visit is $20 and monthly unlimited is $100. Recently moved to the area and I have been trying out several indoor playgrounds to get away from the heat. To be 100% honest, this is my least favorite so far. The floor was quite dirty even though they require everyone to wear only socks so I couldn't put my youngest down to play or do tummy time. Several of the mats and netting look like they need to be replaced. The table and chairs area is only small chairs meant for children and nowhere really for adults to sit. There is also nowhere to put a stroller, which is quite inconvenient if you're coming with two very small children and can't carry everyone/everything. The staff was kind enough. Although at one point, a parent walked over to give a suggestion of gating the bathroom areas since his child kept running in to play in the bathrooms (which many children do) and the employee just gave a small smile and said mmhmm. No further discussion. I agree that that would be a great addition! I'd also like to note that I was here for a couple of hours and did not see anything get picked up or cleaned in that time. I very well could've missed something, but I don't believe I did. The place is fairly small, although big enough for my 19 month old to be entertained for a couple hours. So all in all, mission accomplished, but we likely wouldn't come back. read more

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Loved this little place!! We went yesterday.. My toddlers had a blast!! It's very simple and little not overwhelming at all... the girls working are very cute and sweet. My 3.5 year old hurt himself (nothing serious) and the girl came to check on us and made sure he's ok. And on the way out we were given a balloon which is amazing!! Makes it a little earlier to leave, and the girl was so patient with my boys indecisive color to choose... we will DEFINITELY be back soon! read more

Absolutely great clean environment. My daughter enjoys coming here. The staff are super sweet. read more

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I came to BallnBounce for a bday party last weekend and I was not disappointed. My son enjoyed it so much we are planning his 3rd bday at this location. There rock climbing inside of the big ball pit was his favorite. There was also a zip line that went into the ball pit. For $100 a month unlimited visits for open play is a great deal for those little ones that aren't in school. My 10 month old will be coming with mom. read more

Ball N Bounce - Kids Activities Near Me - Encino, California

Very safe and clean! Loved all the various climbing, sliding & swinging things. Worth the membership read more

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While playing here, my toddler fell and seemed to seriously injure himself. For about an hour, I was trying to console him, get in touch with doctors, and come up with a course of action to get him some medical attention asap. He was visibly in a lot of pain, and I was very clearly in distress (crying as well) and overwhelmed. During this time, both employees completely ignored us. It was as if we weren't even there. They didn't so much as come over to ask me what was wrong or if I needed any help. Are they trained to react this way to avoid liability? Underpaid and unbothered? Beats me, but I can't believe that in a children's play space catered to young toddlers, this was our experience. I encourage parents to take your kids elsewhere, where staff is warm, friendly, and invested in families' experiences. read more

We had our son's first birthday here and it was a big success. The staff was amazing, attentive and professional. They also did a fantastic job setting up the birthday decorations for our custom theme we chose. This place is one of the better indoor play space for kids and we highly recommend it for your kid's next birthday! read more

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Ball N Bounce is a nice and lovely place for children. I love the fact that it's in a convenient location and is accessible. The staff are also friendly, respectful and really helpful. I cane by today and Leslie and Jenny were so wonderful. My phone was about to die and I was really worried because I needed to communicate with my older one but they were kind and gave me a charger which saved me an unnecessary trip back to my car. They were also kind and kept the place neat and clean. Good employees are the cornerstone to a good company and it's always nice to encounter lovely staff like them. I'll definitely keep coming back because I was treated well. Thanks Jenny & Leslie! You're both gems. read more

This place is super cute ! Great customer service as well! Shout out to Jennifer for being so sweet and helpful! We brought my son here the day of his birthday as it was a weekday and I just wanted to take him somewhere fun but still can keep an eye on him and this place is the perfect size for that type of play date if your looking for a fun experience for your kids I highly recommend you check this place out! great for play dates! read more

I took my kids for a birthday party. WOW! Firstly, it was so clean! How refreshing! The employees were so attentive and nice. The kids were so entertained and engaged, it was great. I finally had time to myself at a birthday to hang out with the parents and not have to chaperone my kids while they play! When it was time for cake, I had to drag them away from playing to come sing and eat. Can't wait to go back! read more

Ball N Bounce - Kids Activities Near Me - Encino, California

So happy they opened up close to me! My kids love their west Holly location so much we would drive there atleast once a month to play but my prayers have been answered and they opened one a few blocks from me. Kids get to run around and use some of that energy plus their sensory toys are amazing. The kiddos can't get enough ! For $100 a month, unlimited sessions, how can u go wrong ??? read more

I have been coming here with my kids for years now! It's clean, contained, small, and has plenty of fun gross motor activities and slides for all of my kids from toddler to 8 years old. The staff and management here is wonderful and so accommodating and friendly. We love Ball n bounce! read more

Had the best experience here for my sons 5th and daughters 3rd joint birthday party. The staff is amazing and helped out so much setting up for the party, I just brought it all in and they all handled it. The place is super clean and already has cute decor so added decorations weren't really needed. They did such a great job attending to the guests and handling the party it was really nice to just be able to enjoy the party. We had such a great experience. I highly recommend it! read more

Ball N Bounce - Kids Activities Near Me - Encino, California

Awesome place for birthday parties! Kids had a blast the whole time! Adults thought it was well put together. The staff here were very nice and helpful! Would definitely recommend this place! read more

Ball N Bounce - Dining room - Kids Activities Near Me - Encino, California

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Cool place and safe for children to come and play - clean inside , great tools and playground for indoor . I take my grandson here once a week and he now knows how to explore his inhibitions and loves it! Also great location ! read more

For reference; I was there for the "incident" described in last commenter's negative review--and actually, that reviewer neglected to mention she yelled at a 2 year old non verbal child for playground rough housing instead of bringing the issue up with the child's caregiver. I would have also yelled at someone yelling at my toddler instead of resolving adult to adult--with the parent. The staff were very vigilant and compassionate for what was absolutely not a situation they could have interjected themselves into without further escalating beyond repair. The staff here are incredibly friendly, dedicated to excellent customer service and vigilant. Would highly recommend. The two women working handled the situation with grace and urgency. read more

Everything was age appropriate and clean. Everyone had a blast! Will definitely comeback

If I could give zero stars I would! Took my son for a birthday party and they had 2 staff members for 20 kids! They didn't entertain the kids or do any activities with them and it was chaos. My son is 5 and he was bored after 10 mins. This is not a play area for children any older than around 3!!! read more

Great customer service, Maria was amazing . My son had a blast, I'll be coming back again

This place is way nicer than the last kids playground that was there before. It's way roomier and has so many fun activities! We had a great time during open play. read more

Super cute and fun. My son loves it its clean and not packed. It's about 100 a month for a pass and you can go anytime except if they have parties. Most weekends you can at least go for a few hours which i love and they're open til 6. Try it out read more

We had a birthday party at Ball n Bounce and it was so much fun! Negar, Maricel, Annie and Karine were wonderful to work with and super helpful. Would recommend this indoor playground for a fun afternoon or birthday party! read more

The cleanest, nicest, most fun I foot playground I've ever been to! I celebrated my son first birthday here and it was the best choice. The staff is constantly cleaning and are so attentive. My son loved the bubble machine too! Thank you so much for sharing our special day with him. read more

This place deserves no stars at all. Prices are not only high, $30 per child for the day, but they also do not honor what they say. I was told that after the day I can upgrade to the $100 a month membership but I would need to do it by the time we leave. Around lunch time I decided to take the kids to lunch in the same plaza and come back for a little longer. I told one of their staff members that I would be taking the children to lunch and we will be back ok? She replied only with "ok". When we returned I was told by their other staff member that we can not continue because we left and once we leave we can't come back. I told her that was not addressed to me when I told her employee we would be coming back. She looked and asked her something. Then she replied with "I tell people that they can't come back". I then told her that why didn't she make me aware that our stay would be canceled if we left? Had I known I would have had delivered pizza for the kids. All she kept saying was that those are the rules and that she tells people. Again I told her it wasn't addressed to me at all. Also that I purchased what they call "A Day pass". She said yes it's a day pass. Which then told her hence day... pass not hourly or timed pass. She then said either way there's an even happening soon and you can't be here. At that point she is contradicting everything she has said to me so far. They are crooks! Please don't go there. Also the pics they have online are half of the things In this facility. Kids corner, which used to be here had better activities and play area for half the price. In fact Manhattan beach and other areas have nicer places to play, for half the price as well. I promise you this is a waste of your money. read more

We had an excellent time celebrating my daughter's 3rd birthday at this place In February. The staff were amazing and super helpful and given the recent rains in LA an indoor playground made the perfect venue. The kids and adults all had fun. They even helped me with the decorations and the theme that I had in mind. read more

Nice place for kids they love it .. very clean and good staff and good ambiance ................

Great place for kids! Did a last minute birthday party. Very accommodating and everyone was happy.