If I could give a rating higher than 5 stars, I absolutely would! Fabulous customer service, as…read morewell as fixing a tool that 3 others couldn't!!! Their pricing is more than fair, & the service & abilities are topnotch! 10/10 recommend. Thank you guys for saving my day!!!

came and picked up my mower today. it was a relatively small repair. They did it quickly . I cannot…read moreexpress how happy I am with the service. I highly . them

Called to get my craftman's mower blade sharpened. Timothy said he could replace my blade at the…read morehouse. He came and replaced it for me. Even cheked my oil and air in my tires for me. Super nice guy. And everyone in shop is very professional. Thank you for being there

Friendly, knowledgeable have my tractor running better than ever!! Prices are reasonable. Highly…read morerecommend

Honest, knowledgeable, dependable, straight talk, reasonable prices and excellent customer service…read moreare what I've experienced at Keene's. Virtues like these are why I will drive farther to do business here. I wish there were more businesses operated with these same principles. I've sent friends and family to Keene's with confidence.

I make the choice to drive an extra hour each way for Keene's impeccable Service. A well stocked…read morestore and an informed crew ready to help. Straight Forward and Stand behind their work. THANK YOU KEENE'S

Great doing business with Joe! I took my lawnmower to Joe to service on a Friday evening and was…read moremowing my lawn by Saturday evening. He was very thorough with setting expectations, provided pricing and was very quick. While it was more than I wanted to pay for a repair, it was fair and honest and what I need to get me through the upcoming season. He also added a part per my request that makes mowing so much easier. I would recommend Joe over and over again and will be back with my snow blower. Thank you Joe!

Pick up and deliver, reasonable pricing, fast service. Very knowledgeable about my snowblower.read more

This is a local guy who doesn't advertise anywhere but his work speaks for itself…read more I asked for referrals for my snow blower repair and his name came up several times. After meeting him and going there I totally understand why. He is honest guy, who charges a very low rate and does great work. Professional, fair prices and honest. Can not ask for anything more.

They could answer phone I called 5 times and phone on selective calls only not interested in a…read morecompany that don't answer phone

I have been looking at purchasing a spartan zero turn mower. R&A was very response and answers all…read moremy questions over text ( I never called). I drive over an hour to get look at a spartan mower. Overall the experience was great. They took the time to explain everything to me never felt pressured to buy a bigger model. I felt they were strictly giving the information I needed so that I could make an informed decision. Price was the best I found around. I added a few small upgrades at a super reasonable price. All the staff I met were very polite. The other shoppers that stopped while I was there seemed very happy with their service as well. I never thought I would come back after my purchase just because of the drive but I think I was wrong. This place is definitely a great mom and pop shop that I wish we had in my home town.

Had a Black & Decker NaviGator Saw that I could not use due to the locking pin not activating. Even…read morethough I had read & followed the directions, I was still stumped. After using the bet to search for a repair center, came upon this small, independent shop. I always use "local" when I can and try to stay away from the huge, big box companies. Took this saw to them & within 15 minutes, Len had the saw repaired plus he patiently answered all my questions. When i asked what the charge was, he stated that there would be "no charge" as he also learned about my saw. This would help him should he ever encounter this item/problem again. I have a 2 lawn mowers & 1 snow blower needing repair & this "local" company WILL be getting all my business in the future. I thank the owner for hiring a great staff of people & for running a fantastic company. You have made a lifelong customer !!

Had been a customer for years. They had always done great. They had some issues in 2024 and I…read morediscussed it with them and they assured me it was going to be smoother in 2025 so I trusted them with my equipment. Big Mistake. They have had my equipment for over 3 weeks and it has not even been started!Meanwhile my zero turn is out in the weather which it NEVER had been. I won't give them another chance.

I own a small lawn care business and i called to see if they had mower blades in stock to pick up…read more The guy in parts told me he needed exact model number of the blade or exact serial number of the mower to see if they could find the correct blade. I gave him my exact mower (Scag tiger cat 2 52") and the exact length of blade as well as the bore hole size. He still could not tell me if they had it. Guy was very condescending and dismissive. I then called superior saw in mason and asked if they had blades for a scag tiger cat 2 52" and he said let me check... then checked and said they had plenty. They didnt need exact serial numbers of anything. Far better customer service. I'll drive 20 minutes out of my way to for their customer service and parts.

Overall great experience. I brought in an older mower for a more detailed repair and the team at…read moreBid's was able to diagnose and fix the issue quickly and for a great value. Would definitely recommend.

it was terrible, called back numerous times brought back 2 times went to pick up another time did…read morenot start .....gave them a chance to get back with me never emailed or called.....i guess if they dont care nethier do i call take it somewhere else next time 200 buckes down the drain

I am not one to take the time to write a review. However, the professionalism I experienced working…read morewith David DeGrieck on a lawn mower purchase was so noteworthy I feel obligated to acknowledge his extraordinary care. Thank you. Gary V

Last year it took an extended amount of time to receive our seasonal maintenance on our zero turn…read more This year it is already been three weeks and they still have not looked at our mower and said they'll try to complete at the four week point. Wish they had told us their turnaround time before we decided to have them pick up our mower. Unfortunately, they lost our future service. To add, we also received our mower back last year with a flat tire, which we were responsible for. Be cautious doing business with them as I've read other damaged mowers being received back.