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    Balkaran Jewelers

    5.0 (3 reviews)
    Closed 10:30 am - 7:00 pm
    Updated 2 weeks ago

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    Brilliant Earth

    Brilliant Earth

    3.9(22 reviews)
    4.7 miWilliamsburg - North Side
    Walk-ins welcome
    Offers payment plans

    Their customer service is by far the worst I've ever dealt with. Very unorganized and…read moreunprofessional. They gave us the run around and acted like they wanted to help only to turn around and accuse us of the reason the stones were falling out within a month. The craftsmanship is so below anyone's standards you would be better off shopping somewhere like Walmart or kohls, and that's saying a lot. I would advise anyone and everyone to run far away. Don't fall for the flashy pictures and ads. It's all lies. They over overpriced and you can find a better ring that looks like the ads from your local jeweler. DO NOT SHOP HERE. It will only cause you heartache and frustration if you shop here. Trust me.

    My advice to you: Avoid dealing with brilliant earth, save your nerves…read more I recently ordered an engagement ring, made my selection on their website, paid for it, got confirmation that my order was received and money was deducted from my bank account. Even paid for Saturday early delivery. I thought all good now and I should lean back, relax and just wait for the delivery date. Two weeks or so later, several days before the scheduled delivery date I've decided to call to check if all good and on time, but to my unfortunate surprise they informed me that I never confirmed my WORK email with their order protection team and that because of that they delayed not only the delivery date but the production date as well. That email was in my spam folder, but they had my phone number and could contact me anytime if they wanted to confirm something, in addition: why do they want my work email anyway??? Fast forward to today, after countless phone calls and dozens of new "representatives" and repeating my issue nobody seems to know when I'm getting the ring, nor they have a way to direct contact to production team, this Brooklyn show room or any manager that can solve issues like this. The best thing they can do is to tell you they will submit a request and that I can call them back in 24 hours to see if they have any answer on that request. I rarely write review, but I hope that this will save someone's time dealing with this nonsense!

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    Balkaran Jewelers - jewelry - Updated May 2026

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