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Balikbayan Box

5.0 (1 review)

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15 years ago

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DHL Express

DHL Express

(6 reviews)

Mitchell Field

Tried DHL a few years ago as an alternative to the other two primary shippers. They failed…read moremiserable - they could not follow the statements their customer service people promised. So silly me, I tried again a few weeks ago, giving them a second chance - the same story. You wait on hold forever to speak with customer service and they promise actions that do not happen. I talked to DHL customer service everyday for three days straight and the assured me, my package would be held for me to pickup at their location. I diligently watched tracking on their website everyday, doing everything possible to try to prevent them from screwing up. Despite my numerous calls and promises from Customer Service, despite my watching their tracking online (which is obviously not real time) and despite me signing up for email notifications, they still messed up and did not hold my package for delivery. It's 1,000,000% clear why so few people use DHL for shipping - they are terrible at what they do! No 3rd chance for them, I'll stick with the U and F companies!!!!!!!!!!!!!!!!

They ruined my part of my favorite nieces bachelorette party by saying they tried to deliver a…read morepackage and lying about it. I paid extra through Amazon to get this package early before the event now I won't have it unless I break into DHL and find it myself. When I finally got to talk to a human in customer service he lied too and tried to tell me that my address had changed on a place I have lived in for 14 years, I actually did not. I plan on taking this to the Better Business Bureau and filing a complaint there.

Knight Plumbing & Drain Cleaning

Knight Plumbing & Drain Cleaning

(37 reviews)

Town of Lake

This has been an all around positive experience…read more From the dispatch secretary George answering our request promptly and with energy and kindness to our plumber Bradley who came prepared and took great care while doing the work. We needed a water heater replaced. Bradley came with mask, gloves and booties (for shoes- not covid required:) He gave us a fair priced quote and we accepted the job and he started right in. They charge $99 for the diagnosis which then is applied to your job if you accept. He completed the work with care and efficiency and was easy to communicate with. Sometimes the guys don't really like to speak to us women about technical things like this. But he explained everything clearly and with a good attitude. I appreciated that. We will be having them back for some other projects because we were impressed. Thanks knight Plumbing. Your purple truck made us smile.

I had them tear up flooring and replace the piping in my lower duplex. The individual complained…read morethat there was water running into the hole as he was trying to replace the pipping. I had to tell the plumber to turn off the water. I should not be the expert but that was common sense. The employee from Knights Plumbing then start cussing. I have used Knights Plumbing many times over the years with my rental properties. But never an experience like this. The job cost over $5,000 and the guy left mud on the floor and did not clean up the mess they made. Horrible experience. I am pulling my business and moving to a different company.

Balikbayan Box - shipping_centers - Updated November 2026

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