save your time,if you want something done , dependable service look for somebody who is taking…read morebusiness seriously, somebody who will answer your call or at least call you back, keep looking this guy is not your business partners,

Having Zack come to the house for our JD LX266 tuneup was a great choice! Saving us on transport…read morefees! And did a great job on the mower, also diagnosing our push mower issue! Definitely will use Zack again for any repairs and regular maintenance.

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

I want to share my honest experience with The Boat House Chicago (Bald Knob Rd, Johnsburg). I…read morebought a brand-new boat from them this spring, so I'm not a one-time customer -- which makes how they've handled my older boat all the more frustrating. That older boat went into their shop twice last year, and after the second visit I was told it was fully fixed. It sat in storage over the winter, came out this spring, and again I was assured it was working. When I went to pick it up on May 13th, it barely started and wouldn't stay running. The service team didn't have time to deal with it, and a month went by before I got an answer -- they said it needed a new fuel tank. I asked them directly to run the boat and make sure it would start and stay running, and they promised me it would. They delivered it to my house, and three days later I went to take it out: it wouldn't start, and it wouldn't stay running. Every single time, they say it's fixed. Every single time, it fails. They've serviced it again and again, guaranteed it was resolved, and the boat still doesn't work. Meanwhile it's the boat I'm trying to sell, sitting useless. After buying a new boat from them, I expected to be treated like a valued customer. Instead it feels like once they had the new sale, actually getting my old boat running stopped being a priority. I'd think twice before trusting their service department.

Don and his team were incredibly helpful getting my boat in and taken care of. The Boathouse is a…read morefantastic full-service marina with knowledgeable staff and excellent customer service. In my opinion, it's the best marina on the chain. Everything was handled professionally and efficiently, and I felt confident my boat was in good hands. I'll definitely be returning for future service and highly recommend them to anyone looking for a reliable marina.

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

John has always treated his customers with kindness and respect He always would explain what he was…read moreselling and would back it up

I can't say enough good things about Midwest Boat Service in Woodstock! From start to finish, the…read morewhole team has been nothing short of professional, knowledgeable, and honest. It's rare these days to find a business that truly cares about both your boat and your experience as a customer, but that's exactly what you get here. From the moment I called, I was impressed by how friendly and helpful they were. They took the time to listen, explain what needed to be done, and even gave me some great maintenance advice for the future. You can tell right away that everyone there takes pride in their work and knows what they're doing. When I dropped off my boat, the shop was clean, organized, and well-run. They walked me through everything, kept me updated on progress, and never tried to upsell or rush me into anything unnecessary. The transparency and communication were excellent the entire way through. Their service work is top-notch -- they pay attention to every detail and do things right the first time. My boat now runs smoother than it ever has, and I couldn't be happier with the results. They also have great options for storage, detailing, and all the maintenance you could ever need, which makes it super convenient to keep everything in one place. Captain Dave and his crew are the kind of people you can trust. They genuinely care about the quality of their work and about keeping customers happy. It's clear they have years of experience and truly love what they do. If you're looking for a reliable, honest, and high-quality boat service shop, Midwest Boat Service in Woodstock is absolutely the place to go. They go above and beyond every single time -- highly recommend to any boater who wants their vessel treated with care and expertise!

I have dealt with capt. Dave and his crew ..Bill and Anton a few times over the past couple years…read moreand I can say nothing but positive things I've had more than a dozen boats and campers and I can honestly say these guys are top-notch and worth every dollar you spend you can always find somebody to do it cheaper And the quality sacrifice will not be worth it so make a smart call and show up here

Had a seawall put in this and Kyle's crew did an amazing job! Courteous and conscientious of their…read morework and our home, made it a pleasure to work with them. We are having a pier replaced with a new one next week. It will be the highlight of our backyard. Thanks Kyle, Charlie, Leo, Kim, Brittany and of course Rod.

I spent $15,000 on a brand new CraftLander lift from Captain Rod's two years ago, and it has been…read moreone headache after another. To be fair, they were great during the sales process. Once they had my money, getting anyone to answer the phone became nearly impossible. The install itself was a mess. They installed the wrong bunks for my lift, never installed the canopy, never sealed the battery boxes, didn't center the bunks, didn't level the lift, and the winch box was missing required components. I called, left voicemails, and messaged them for weeks. Eventually I gave up and fixed most of it myself. Then halfway through the summer, one of the rear bunk supports bent backwards while my boat was just sitting on the lift. After finally getting Brittany on the phone, she immediately told me the only way that happens is if you drive your boat into the lift. I absolutely did not. She refused to warranty it. She said they had replacement parts and I could come pick them up because they weren't coming back to the lower river until the end of the season. We set up a day and time, I drove there during their normal business hours, and the office was locked. One of the seawall guys called Brittany, and she said, "I forgot you were coming. We decided to make it a long weekend." Then they looked for the replacement parts...and didn't even have them. So once again I fixed it myself. I straightened the supports, fabricated reinforcement plates, and put everything back together. Later I contacted CraftLander directly, and that's when I learned those bunks weren't even supposed to be on my lift. They were undersized for my boat and missing the proper reinforcements. The final straw came when I was raising my boat and the chain inside the winch box snapped. The boat crashed down from near the top of the lift. My wife and I were about to get in the water to wipe down the side of the boat. Had timing been a few seconds different, it could have ended very badly. I messaged Brittany. She read the messages and didn't respond. More voicemails. More ignored calls. 5 days later, I finally got Rod on the phone, instead of asking what happened, he immediately started cussing me out. He called me a "fucking idiot," accused me of winding the winch backwards, and then sealed off the conversation by saying: "We would've been luckier if you were in jail from the boat falling on your wife even better if the boat fell on you." Before I could even get another word out, he hung up. At that point I contacted CraftLander directly and spoke with Rory. I sent him photos and videos of the lift and my concerns. Within minutes he found multiple installation issues. Wrong bunks. Missing reinforcements. Missing winch shaft retainer. Missing cable guides. Motor installed incorrectly. Basically the lift had never been assembled correctly and parts from other lift models were used which led to every issue that I ran into. CraftLander's customer service was amazing. Rory told me he wasn't comfortable letting Captain Rod's touch the lift again. Two days later he sent one of their factory technicians to my dock. The guy drove 8 hours each way! The technician completely rebuilt the lift with all the correct parts and fixed every issue. All free of charge. CraftLander stood behind their product, even when it was their dealer that made all of the mistakes. If you're shopping for a boat lift, I'd absolutely buy another CraftLander, just buy from somewhere else, as Captain Rods won't be a dealer for CraftLander much longer.

Olga and her team have done amazing work on my boat cushions and sun shade. Jobs were done quickly…read moreand perfectly. very reasonable pricing too. she's my go-to!

Im senior at Addison ,Il Im need mechanical & electrical…read more Update im wires system & motor work good ,it may ck injection

This place is awesome they have everything you need to fix your boat or just add to. I recommend…read morethis place. They're very nice and welcoming and they know their stuff.

A great place! Yesterday I came in for a new propeller to fit my practically new I/O. The young…read moreman (young by my standards!) who helped me at the store was excellent. He took a prop out of the box that was right for my engine and showed me how to fit it with the hub and discussed with me the relative merits of an aluminum versus stainless steel. He knew what he was talking about and I ended up with exactly the prop I needed and some dock line. I felt perfectly confident in his advice and he never tried to up-sell me with things I didn't need. A great person and a great store. Thank you West Marine in Fox Lake! I only wish I had gotten his name.