LADIES: If you're looking for an awesome mechanic shop where you can trust you're not gonna get the…read morerun around (or get taken for all you're worth!)... this is the shop for you! Honest and upfront about any/all charges... when I wouldn't have known a blown fuse and broken bulb from a major electrical issue, I still pulled out of the parking lot for under $60 with all of my lights working... : D I have found the needle in the haystack... and I can rest easy knowing I got something money can't buy... from excellent customer service to amazing integrity... this place is exactly what you're looking for!!

I paid Aamco to tow my cadillac, diagnose it and fix it. They held my car for 2 and a half months…read more When I got my car back it still didn't work and I was now missing emblems and door straps which average $200 apiece. They told me they couldn't fix the problem.I asked for my money back and Dickie told me to take him to court. I don't know Why so many people trust them. Or maybe it was just my luck to get screwed out of $2,500 and lose my job in the process. I honestly know why I was screwed over but no one acknowledges that racism still exists in South East Texas. The crazy thing is my car just needed another gasket for my oil pan. So I got screwed out of two and a half grand for a fifty dollar job. WOW, WHERE'S THE INTEGRITY?

Oh my God! what a great 6 weeks anniversary gift! thanks to Dan and his crew!!…read moreScott Raymond

I prefer this place for everbody. If you got transmission problums. This is the right place. So my…read moreexperiance is i got some problums with my transmission i went to quality transmission lake chrles LA. They ask me 2000 dollars to fix it. So they charge me 50 dollars to just tell me that bullshit. So then i went to see Mr. Dan .He checked and said there was nothing wrong with my transmission just was low on fluid. He filled it up and he just charged me only 32 dollars. Can you belive this. Mr. Dan is a nice person. If i got transmission problums. It dosent matter where ever iam ill go see Dans transmission

I towed my truck over to get serviced & after they diagnosed my vehicle, I was told he couldn't do…read morethe job because he got burnt on another job with a vehicle just like mine, the only thing good came from this experience was he didn't charge me for the diagnostic, a waste of time & money, I admit I had a problem with my transmission, but ain't That's what they supposed to be experts at fixing, I wonder what was the real reason they couldn't do the job, maybe they are really not that good as they claim to be !!!!!

great guys to work with they took my transmission apart in front of me and showed me what was wrong…read morewith it and what was damaged showed me the new better parts they were using for the repair they got my truck back to me in less than 3 days witch is a big deal for me because I use it for work daily and the new transmission shifts smoothly honestly works so good now I'm wondering how long it was going bad for and the price for the work was fair I had b quoted almost double what they charged I have a 2015 Silverado and if you ever had one you know how expensive it can be to replace the transmission and they beat everyone's price and gave a better warranty than the other shops I highly recommend them

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

One of the mechanics gave me a ride a few blocks away, so I didn't have to sit at the shop all day,…read morethen they stayed late on 4th of July holiday to get my brake job done, 5 star good people, great customer service,work ethic!

The staff at chuck's transmission did great work on my 2003 Chevrolet Tahoe, the transmission was…read moreslipping. Took it in on Monday and was done by Wednesday. Knowledgeable office manager and price was lower than quoted at 2 other shops nearby.

My brother lives in West Orange. He is 70 years old and his only income is Social Security. The…read moretransmission shift linkage broke on his 2008 Chevrolet Trailblazer and he was reduced to walking everywhere whenever he needed groceries or bottled water. I drove up from Houston to help him out, and some local residents recommended I check out Vidor Transmission Specialists. We went there and discussed the vehicle with Bobby Witt, and he was very empathetic and straightforward and offered to inspect it at no charge to determine the problem, so I asked him to arrange for a wrecker to pick up the vehicle. This was about 1:30 in the afternoon. I then spent a few minutes talking with the owner, Robbi Witt (Bobby's father), who had just gotten back with some tacos he had bought for lunch. Robbi told me about the history of the business (they have been in business for more than 40 years), and he even shared a taco with me! My brother and I then met the wrecker at the vehicle, and had it towed in to the shop. By 3:30, Bobby called me to let me know that it was a quick fix and that they had already completed the repairs! I drove my brother back to the shop, and was astounded that they only charged $120 for the repair, and that it was completed in the same afternoon! I have found that Robbi and Bobby are without question among the most honest and honerable people I have met. I highly recommend Vidor Transmission Specialists (also known as Vidor Transmission Service on the BBB, or simply Vidor Transmission) to anyone that needs to have transmission work done. They are honest, efficient, and truly care about their customers!

Very knowledgeable, helpful, and friendly staff who do outstanding work quickly and for a…read morereasonable price!