I've been using Baker's Chem-Dry for the past 4 years and it used to be owned by another family. I just found out they are under new ownership, but still with the same great customer service. Their minimum went up by $10, but to get 2 rooms cleaned for $135 is a deal nonetheless. I spoke with Dan and Tracy, they were able to get my neighbors rooms, couch and chairs all cleaned for under $300 bucks. She was very happy. Thank you Baker's for keeping up the customer service and expectations of the previous ownership. I look forward to working with you again! read more

In what universe is it ok to clean someone's carpet and leave the cleaning fluid splattered over the bottom of all their furniture and over the slate flooring? (Photos below.) While pouring the dirty water down the toilet the technician spilled some of the gunk on the seat and sides of the toilet and didn't wipe it up. The photos do not do it justice. It looked like a gas station toilet. I couldn't use it until I'd cleaned it. The carpet was wet for two full days after the cleaning, and once dry it felt crunchy underfoot. There were also communication issues with the office but I won't bother going into those. I've used Baker's ChemDry before, but I won't be using them again. read more

See all

Sadly I have to write my comments here because Baker's Chem Dry has appeared to drop me as a client. I was the first to review them on Yelp many moons ago and loved their service- and their lovely employees. We like to clean our carpets every year or so. I have now reached out to them 4 times in the past two months, zero response. No email back, no call back. I don't know what else to do at this point but write this review to say that as a repeat customer, this is disappointing. I have referred more people to them than I can count on my two hands. Tsk tsk. read more

Baker cleaned a sofa, ottoman, headboard and two barstools for me. I delayed cleaning until I really needed it... almost 10 years for sofa, ottoman and headboard and at least 5 years for the bar stools. That's pretty long considering all of our furniture is white or ivory! Booking was easy with the owner over Yelp. They seem to have standard prices for certain pieces of furniture which were all reasonable and seems fair. The tech was very professional and honest about what would come off (dirt stains) and what probably would not (yellowing on white linen headboard is like a dirty old white t-shirt). The best results were the microfiber bar stools which had water stains from my DIY cleaning and now look excellent. Even my headboard which had yellowing looks much cleaner. Overall, a great experience! read more

Baker's Chem-Dry - Before cleaning - Carpet Cleaning Near Me - San Francisco, California

See all

Great job cleaning our carpets in bedrooms and hallway. We have wool carpet that is 20 years old, but in good condition and Baker's Chem-Dry helps keep it that way! Prompt, professional, reasonable and accurate- dries quickly, no odor, and safe for us and our pets. Will see you again in a year two! read more

I called Baker's Chem-Dry Monday this week to schedule for a carpet cleaning. I talked to Kelly on the phone. She was helpful, friendly, and was able to accommodate my request for carpet cleaning this week. My appointment was scheduled to start 8:30am-9am. Buddy arrived a little late due to the parking situation in my neighborhood is difficult. Both Kelly and Buddy politely explained. After I showed Buddy the stained spots I wanted him to focus on, he explained to me some of the spots are severely stained therefore they might not come off completely, but he will do the best he can. I am pleased with the result. Most of the dark spots were removed. I can definitely see the difference after cleaning. Buddy was very nice and friendly. He was dressed professionally and clean. I would recommend their service to family/friends and would hire them again in the future. read more

See all

Brian cleaned both of our couches. He was fast, honest, and educated me on sofa protectants. Our couches looked new by the time he was done cleaning them. We will def be using their services again! read more

The cleaners arrived on time and did such a great job that I have decided to use them for regular maintenance. The team is super friendly and very quick to respond. You won't be disappointed! read more

I wanted to like this place because the employee they sent was really nice and the company was able to come out quickly. We have a puppy that has had several accidents in our downstairs carpeted hallway so we were willing to pay the over $300 Baker's charged for their supposed pet sanitizing treatments. Mind you, this was for only a small hallway. They even charged extra for each of the 4 steps in the hall. This would have been fine if the treatment had worked, but it didn't. The day after the treatment, our kids commented that the hall still smelled like dog pee, but now also smelled strongly of cleaning solution. I did feel like the treatment only masked the issue - we will have to get it treated again. I have used other less expensive carpet cleaning services that have worked much better. read more

I contacted Chem Dry via their website to ask for a quote. I provided them with approximate square footage measurements of the two larger sized bedrooms that I wanted to have cleaned. I got an e-mail response the following day that said, "We do not provide written estimates for residential work... when the technician comes to do the work, he takes measurements and provides a final price. When you agree to the price, he can begin the work. Our prices are competitive with the industry. If you have any questions or would like to make an appointment, call me at ........ " With all of the high reviews on Yelp to urge me on and just trusting that I was really going to get a "competitive price", I went ahead and made an appointment with these guys. I got an appointment date and time confirmed for one week out. Technician Paul came right on time and quoted me $125 for the two bedrooms. I agreed to the price and he said that he would have to go and get his gear from downstairs (we live in a high rise). From start to finish, Paul was in and out within 1 hour and 15 mins. Paul mentioned that the carpets should be dry in about 4 to 6 hours. It was a sunny day and we had the windows open but the carpet wasn't completely dry until two days later (that's when we felt comfortable enough returning end tables, chairs...). PROS: - Comes on time - Friendly and respectful service (took a few minutes to pet the cat so he wouldn't be scared) - Good price - $125 for two bedrooms (I was charged $135 @ Healthy Choice Carpets) - Only took a total of 1 hour 15 minutes for two larger sized bedrooms - Good work - lifted all visible stains CONS: - Doesn't provide quotes over the phone/e-mail so if you don't like the price that they give you on your appointment date, you have wasted time/half a day. - Complete drying time was two days instead of the mentioned 4 to 6 hours - Carpet feels a little tough when it first dries (we always walk barefoot inside the house) but after vacuuming and walking around for two days, feels normal again. TIPS: - Vacuum your carpets right before the appointment - Vacuum your carpets after the carpets are completely dry. - Take out items from the areas that you want cleaned prior to the appointment so the technician can get to cleaning right away and cover as much area as they can. - For you cat owners - Chem Dry sells individual spray bottles of their Spot Remover. It takes up hairball stains like magic with a little patience. I buy in bulk on eBay for $8 to $10 a can. read more

So we had to move out of our place about 2 months ago, we had been there two years. A little run down of how messed up the place was; it had various parties in it, actual GREEN carpets, carpeted staircases, 2 floors, and some of the worst stains you've seen in your life. So with all this to account for there was no way we could do this ourselves, low and behold Baker's Chem-Dry SAVED US. They did such a good job the carpet looked BETTER than when we moved in. The color in the carpet was ENHANCED and it looked UNREAL how good it was. They were punctual with the cleaning, gave a good discount, cleaned the stairs, and left our landlord asking who cleaned for us. Definitely highly recommended if you have a carpet that needs Jesus! Well maybe at least a good cleaning... read more

Called Co. to come out a second time after first good service. I explained in detail the cleaning, 2 rugs, 2 sectionals, just like first time with exact dimensions. I was quoted a price and then tech came out and doubled price. Called back to office and talked to same person who explained that "this is not what is in her notes". I asked her to pull up last cleaning- exact same as first, 2 rugs, 2 sectionals. I asked for the price we paid then- she said she does not have that information-yet she knew our work order. A standard scam. Quote a low price, have you rearrange your schedule to meet them then double the price since they have you already committed. Last time ever with this company!!! read more

I'm editing this and updating to four stars because their customer service is awesome. I had written a bad review, and when they saw it, I immediately received a call and they came out to look at the job. They fixed the dried soap on the entertainment center, the couch smell that was caused by piling on the pillows so no air could get to them, and some of the stains that had come back. Also, got a refund on a couple of rugs that apparently can never be cleaned because of the material. Overall, happy now. read more

These guys are awesome. But before I get into that, I have to share the little backstory on *why* I had to have the carpet cleaned in the apartment i just moved in to a few weeks ago: The management company I rented this place from assured me that the apartment would be cleaned before I moved in, and that the carpets would be steamed. I don't even *get* carpet, and what function it's supposed to serve. Is it a germ sponge? Is it tapping into some animal need for humans to feel something soft and grass-like under our feet? I mean, unless you're tip-toeing in fresh-out-of-the-laundry cotton socks, vacuuming the thing multiple times a week and NEVER spilling a thing on it, it's just destined to get nasty. Maybe there's more to that simulated grass idea than I thought...you get the soft texture, you get the nasty dirt, and you get bugs. Yeah, I'm gonna roll with that theory for now. Anyway, the carpet stank. It smelled like someone had run a few laps around the neighborhood, came home, pulled their sweaty socks off, wore them as mittens, and walked around on their hands until they passed out in a sweaty heap on the floor. I don't know HOW this place passed any kind of inspection, unless the inspector has a foot fetish or something. My ever-clever girlfriend (who has a nose that knows, god bless her) knew right away that this carpet was *never* shampooed like the owners had said, and immediately had allergic reactions to what was most likely cat dander in the carpet. She got on the case, found the carpet cleaning promotion offered through Yelp, and we set up an appointment. I received a call about 30 minutes before the scheduled arrival time, and it was a cool guy named Pierre who told me he was running *early*. Already a good sign. I told him to come right over. Pierre was extremely knowledgeable, down-to-earth, and incredibly friendly and earnest. He told me how everything worked, what he was going to do, and that despite my reaction to the musty carpet, he's seen far worse. Yikes. But the best part is coming up. He first steamed every inch of the carpet, even pausing to scrub a few tough little stains (that, ahem, "passed inspection"), and told me " Wait until ya see this." We went to dump the tank on the steam cleaner out into the bathroom. Just so you know--the tank is what the steamer picks up out of the carpet. The "we had it shampooed before you moved in" carpet in question. What came out can only be described as a mudslide (+2 for Primal Grass Theory). Gallon upon gallon of nasty, rank brown water filled the toilet bowl. It was so nasty, I had to snap a pic and send it to (only my closest) friends. Pierre went a 2nd time over the carpet with this trippy machine that had a spinning terrycloth on the bottom of it. This basically soaked up most of the moisture that the steamer had left behind. Ever notice how when you shampoo a carpet w/ the supermarket carpet shampooer, it kinda stinks? What's up with that? Do we put stinky shampoo in our hair, take a sniff and think "yay! clean?" Yeah, me neither. This place smelled downright lemony-fresh after he was done. Total elapsed time? About one hour. I gave Pierre a tip and we were both on our way. He said it'd be about 4-6 hours to dry, and he wasn't kidding---when we came back that night, the place was pretty dry. So, why the 4 stars? Well, while the stinky-feet smell (not the corn chip feet smell, I'm talking actual sweaty socks smell) was about 85% gone, the lingering 15% was still there. Pierre never made promises to wipe the smell out completely, so I don't blame him for it. I blame my nasty property managers for not changing the carpet in 3 years, and lying to me about having it cleaned. Thumbs up to Pierre and Baker's Chem-Dry. And another thumbs up to the friendly guy on the phone when I called them. read more

Uber-super fantastic! I scheduled a cleaning for our area rug, which is about 5 years old and has 4 years of lots of... uh... dog activity -- plus foot traffic -- behind it. I couldn't be happier with the results and the process. A few weeks back our poor German Shepherd had one of those "I've forgotten how these intestine things work" days while at home alone all day. I returned home that evening to find horrendous splatters of everything you can imagine all over the floor (I have photos, but I think I'd get kicked off of yelp for posting them). This included the aforementioned area rug. We cleaned up what we could, but we knew we'd have to do a deeper cleaning to really restore it to decent shape. Enter Baker's Chem-Dry. I researched several other options online -- Rug Doctor (rental), rug cleaning shop (drop-off), other services (home-visit) -- and decided to try these guys because of their yelp reviews and the promised quick-dry time. They showed up on time, were remarkably fast, did a fantastic job, and didn't try to sell me on anything beyond what I asked about. In the end, we got our carpet back in fantastic shape, and it took less than 30 minutes on a day when I was going to be working from home anyway. It was dry within 3 hours, which is about how long it would've taken us to rent, use, and return a Rug Doctor machine (not to mention the iffy results and long dry time with RD). All this for about $40 more than RD would've cost. That was $40 very well spent! Total. Win. It's so clean now that I just *know* that our dog is scheming up ways to soil it again. It's Dog vs. Baker's Chem-Dry now (and I'm betting that BCD will prevail). read more

With the growing number of apartment dwellers in the City, carpet cleaners are busy bees these days. With the mix of old and new buildings scattered everywhere, it is also a daunting challenge to scale those structures, not so much those new towers like Rincon Hill or the Millennium, but those three to four story buildings with stairs only... no elevator. What to do? Do a Yelp search then get on the phone. Being St. Paddy's day weekend, wasn't counting on an immediate appt., but was fortunate to score one within the week. Given a two hour window, Buddy arrived within the first hour of our appointed two hour window. My concern was how difficult a time he' d have cleaning a 4th floor unit. Guess what? It went well. Unlike the company named after the Telegraph Hill landmark, there were no hoses or wires running up three flights of stairs. Plus Buddy didn't need anyone else. Only minor flub was the scheduler mentioned a complimentary cleaner which I forgot to request. My bad... but they certainly are good. read more

Seriously - two dogs plus dinner parties plus a clumsy S.O., mixed with plates of food and drink going up the stairs then down the stairs = Messy, Dirty Carpets. Ring Ring - Bakers ChemDry, we need help. One thing to make note of right away is they are almost always early for their appointed time, so make sure you didn't just roll out of bed, still have your morning clothes on, big unwashed hair and only your first cup of coffee. Add that to not having furniture moved and that would have been my experience. But that isn't a negative. That is a huge positive. Someone on time, or early for an appointment? Is it the apocalypse? They are so thorough, they took just a little over an hour to clean two flights of stairs and 3+ rooms. Every little spot and stain that we could identify, and even the ones we couldn't - gone. Completely. Service is very friendly, and that is huge for me. Great service, on time, great price and no stains = one VERY happy client. Oh, and by the way - this is the second time I have used them. The owner came this time, someone else came the time prior and both experiences were exactly the same. Now THAT is how to run a business! read more

Other than some I'm-already-in-a-bad-mood-and-your-customer-service-is-kind-of-annoying-me pissiness on my part at the beginning of my Baker's Chem-Dry carpet cleaning experience (seriously, son-of-owner...don't tell me to call you on your cell phone one day and then get butthurt when I call you on your cell phone to ask you a question a few days later), I have nothing but glowing things to say about the gentlemen who arrived to clean my carpet. It was $55 less than I was expecting ($95 for my small apartment), they were on time (early, even!), they were super speedy (in and out within 20 minutes) and very friendly! AND, the carpet looks AWESOME! read more

Got our carpets cleaned last Saturday. The guy was nice and prompt but he didn't call before he got there. Not that big of a deal. Their big selling point was environmentally friendly carpet cleaning that works and doesn't leave the carpets wet for hours. In that sense they succeeded and failed. The carpets were cleaned out and they even did a half way good job of getting out some tough stains. Overall it was fine. However, the carpets were wet for 4-5 hours and we even ran fans over them. The carpet cleaning was fine but not $195 fine. There is another joint in the city we like to use that uses a Grapeseed Oil Extract spot treater and they also use steam extraction. I think we'll go back to them. It's the same level of cleaning, cheaper price and the carpets aren't wet for so long and we get a nice pleasant grapeseed oil scent for a few days! So, in closing - Baker's ChemDry is fine. Not bad, not amazing; good. Nothing wrong with Good. read more

I've never had a rug cleaned before, so I have no basis of comparison. We bought a rug off craigslist that had been in storage, and had a musty smell, so decided to get a professional cleaner to deal with that. Having no experience with rug cleaners, I just went based on price and availability. The pros: scheduling was easy, the price seemed reasonable, and the cleaning person was very nice. The cons: the rug still smells. I was here for the whole half hour it took for him to vacuum, spray, and run some sort of machine over it, and though the colors are brighter and more vibrant, there is still hair from the previous owners embedded in the rug, and it still smells musty. The smell wasn't even particularly strong to begin with, but if you're sitting in a room with it all day then you notice it. So I'm going to try to find another cleaner to get the smell out, and I'm out $125. Kind of disappointing. read more

From start to finish, Baker's Chem-Dry did a mighty professional job. I love that they are eco-friendly too.The initial quote I got over the phone was spot on with the on-site estimate of our area rugs. They arrived early for the job, worked efficiently and took care to put extra sanitizer on the areas where my pup Riley has had a couple of accidents to help lift up the odor. My roommate was so impressed with the level of customer service that she asked them to clean the carpet on our stairs and 2 additional rugs in our apartment while they were at it! The rugs smell nice and fresh now (without any overpowering chemical scent), and the most dramatic difference has been on the stair carpeting which had a ton of dog hair, dirt, debris, etc. It looks 10x better now, and I'm waiting patiently for the rest of the area rugs to dry so Riley can do his "sniff test." Fingers double crossed that the deep cleaning will prevent him from having future accidents! read more

I moved out of my place and needed to get the carpets cleaned. I called around and Baker's let me know about their promotion through yelp. I immediately booked because the price couldn't be beat. They also were extremely flexible with availability. Prior to Baker's coming by, my carpets looked awful. I dated a guy that spilled an average of a glass of red wine a week on my carpets and it showed. Derald showed up in the window of time that Baker's provided and was very friendly and honest about whether or not he could get the stains out. He finished the job in an hour. Neither of us could believe how good the carpets looked. Baker's is great. I would absolutely use them again and I would request Derald. read more

This review is an update of a previous review, but since the service we had done was in San Francisco, I couldn't update the other review. Once again, I am pleased to say that Baker's has wonderful service at a reasonable price. We recently purchased a rental condo and was in dire need of carpet and hardwood flooring cleaning. The technician was prompt and professional. The carpets look brand new and smell great (and I know there are no harmful chemicals because they are "green") The cleaning service we received saved us money from re-carpeting the place. Calling for the appointment was pleasant. They were flexible and worked with my availability. Baker's is trustworthy and reliable. I will definitely use them again and again. read more

Hmmm AWESOME! Talk about short notice, new roommate was moving in and old one out within 12 hours of each other. Urgently needed a carpet cleaner to come and clean the carpets in the room, but the first company I called said there was a minimum of $150 and I only needed one room done. We called Baker's and got them to come out within 2 days! Seriously, so appreciative that you worked around our schedule and needs to get our business. Secondly, there was no minimum and the price was more competitive than the first company we called. We got the room cleaned and the carpet for an awesome price! Seriously, stop searching on Yelp and just call this business. They aren't going to over charge, they will work with your schedule and are VERY professional. Paul Baker cleaned our carpet and rug and was friendly and informative according to our roommate. Even gave us a carpet spray cleaning can as a compliment! Impeccable customer service, the carpet looks AMAZING from what it was and our rug looks awesome as well. Definitely recommending them to friends and to all the Yelpers. Call Baker's, ain't nobody got time to call dem othas! *Sweet Brown voiceeeee (youtube 'Sweet Brown' you won't regret it!)* read more

I hired these guys based on their rave reviews on Yelp. Now I"m wondering how many of these reviews are from real customers, or maybe written by Baker's themselves, and/or how many less-than-glowing reviews by actual customers they're deleting off this site, which I hear businesses can do. I should preface my story by saying I'm a pretty detail-oriented and careful person, a clear communicator, and I usually assume that the people I deal with are on the up-and-up. I called and told the guy at Baker's that I had a 11X13 area rug with a few pet stains, and he told me the charge for cleaning it would "fall well within [their] $95 minimum charge for coming out." He said they have a special solution that they use for pet stains that's like magic - that the cleaning guy would bring a blacklight to find the stains, and treat them specially. I also asked if they'd be willing/able to cut a foot off the length of the rug, and he said that would be no problem. The next day, I realized that I had another area rug, this one 6 1/2 X 9 1/2, that I could afford to have them clean, since I assumed that if the 11 X 13 rug cost less than $95 to clean, the smaller one would be even cheaper. So I figured the whole thing might end up costing less than $150. Then the cleaning guy came at the appointed time, and proceeded to tell me: #1, pet stains just don't come out (implying that he had no plans to specially treat them with any pet stain solution - just with a basic deodorizer) (by the way, they CAN come out if you immediately pour boiling water on them so that they don't "set" - I just wasn't able to get to all of them soon enough.) #2, he would "have to" charge me $50 to make one cut in the rug, though he was wililng to take the time to show me how to do it to "save me" $50 (which took more time than if he just cut the darn thing himself, because it turns out it'is quite simple to do, and takes about 2 minutes total) and #3, that it would cost well over $200 to clean just the 11 X 13 rug, and that he had "no idea" why the guy on the phone would tell me it would cost no more than $95. When I told him all the money I had was $227, he said he was "willing to make me a deal" by cleaning both rugs for that amount. Can't help feeling the same as when we hired "professional" movers once, and they quoted us a price of about $300, but when the time came, and they had our stuff in their truck, they tried to force us to pay them $400 more than they'd quoted! Like it was some big "misunderstanding." I wonder. (We settled on something in the middle, but have never been able to shake the feeling of having been scammed.) If this is the normal charge for rug cleaning, then I guess I'll never hire anyone to clean a rug again. I paid almost as much for the cleaning as for the rug itself! If I got played, I'm not surprised, but I'm bummed. read more

Very pleasant to work with. Called before coming to my place so I can be there. Took the time to listen to all of my issues with the carpet... Offered to clean the rug I just bought too. Paid, left my apartment to them and when I came back 30 minutes later they were gone and my carpet was cleaner than when I first moved in! They were super cheap too! They are amazing and I would definitely go back to them if I need their service again! read more

Make sure you get the right ChemDry. It's a franchise, some better than others. These guys are the best. I've been using Baker's for years and always recommend them to my friends. I'm more than a bit OCD and I always marvel at what a great job they do. I thought my carpet was ready to be tossed several years ago. I was embarrassed whenever friends came over. Then the guys from Baker's did their thing and the results amazed me. I have them come in every nine months or so. Their prices make that quite affordable to do. It makes a huge difference. I've had upholstery cleaned too. I got a couple more years out of the white couch I was going to toss. The people who work there are very nice people, friendly, very knowledgable and most importantly are really into what they do. They take great pride in their work as they should. p.s. If they have it available buy the spot remover. It's the best I've ever used. read more

Great experience all round. Best quote available when I called around. The tech they sent what really nice & so professional. Will definitely be using this service again. read more

amazing service from the scheduling, to the tech person calling with their ETA to the moment they leave my home. I have cats who love doing hair ball experiences on my berber carpets. Baker's Chem-Dry always makes my blonde carpets look like new. Been using then for years and yesterday a great Technician Andy arrived and WOW WOW WOW my carpets this morning look brand new. Thanks Baker's Chem-Dry - your scheduling, your techs all rock! read more

I love working with family owned businesses. They were courteous and honest over the phone. They arrived on time. They were super fast and my carpets look great. I got to meet the owner because one of his employees was out for the week. Super nice guy. I will use them again. The pros of using green chem dry as opposed to steam... if you live on a second floor or anything, but ground level, the chem dry does not require being connected to the truck. Also, the last time the steam cleaners came, they dripped water all over the place and tried to sell me a bunch of stuff I didn't need once they were here. They assured me that the cleaning product they use is safe for pets and people. read more

Twice was my appointment rescheduled - each time with little notice... This was much to my dismay because i was cleaning the sofa to sell and people had neglected to purchase it due to stains... But finally my day arrived and the man Bob himself cleaned my sofa. He did a wonderful speedy job and fully redeemed the latency issue by knocking a good 45 bucks off the price... something I would have waited for anyways. So cheers to Bakers Chem Dry - be wary that they may cancel on you but when they do get to you... they get to you good. good and clean. read more

Having just moved into a loft that has not seen a vacuum in at least 7 months (that's how long my roommate has been living here), I knew I needed some professional help to get a clean jump start on the carpet situation. I also brought my 2 puppies with me and you know how dogs are at new places, even potty-trained ones...oh wait, is that just my dogs? damnit! Anyway, after a couple days here, it looked like my puppies had regained control of their bladders so I checked Yelp for a good carpet cleaner in my area. Baker's had hands-down the best reviews so I called them to schedule an appointment right away and didn't even bother looking for a second company to comparison shop or anything like I usually do. The lady on the phone was super friendly, answered all my questions, and was able to schedule me in 4 days out (I called on Friday and their first available appt was for Tuesday). She also gave me an estimated arrival time of 12:30 to 2pm, which isn't a huge window so you don't have to block out an entire day waiting around. On Tuesday at 12:48pm, I received a call from Buddy telling me that he's downstairs. Impressive! I hate places that give you a time window and show up at the last possible minute. So I let him in and apologized in advance for the 51 steps up to my place (no elevator). He took a quick walk around the loft, gave me a cost estimate (no obligation to do anything even though this is a scheduled appointment), and got right to work, somehow dragging 200 lbs of equipment up the stairs by himself. After about an hour, he was done and the carpet looked clean...not quite new but good enough. My total damage for a 133 sq ft carpeted loft area + 14 carpeted steps + a 92 sq ft piece of carpet that we use as an area rug = $292. Ouch, that's a bit pricy! The lady I talked to when I scheduled my appointment said that $125 (their minimum charge) will usually cover a 300 sq ft area. I realize that I have stairs added onto that and that my combined 225 sq ft was split up into 2 separate areas so I would be paying a little extra but having the bill more than double was unexpected, especially considering that the carpet on the stairs was only a tiny bit cleaner than where it started (because he couldn't use the machine on the steps and had to do it by hand). The nice part of all this was that Buddy threw in the sanitizing spray for free and it smells soooo good! All in all, this wasn't bad for my first professional carpet cleaning. Most of the stains from before are gone (except on the stairs) but I'll have to wait until it all dried and see if it stays that way. As for my sticker shock, I'll just have to skip a handful of Yelp-able dinners and I'll be fine. If my dogs pee on the carpet now, I'm really going to freak out though. read more

Wow! I work for an outdoor recreation company, and our office carpet (only installed 2 years ago) were thrashed from dragging in gear, hosting teenagers, and generally just being messy folks. I came to Yelp looking for a carpet cleaning service that was environmentally friendly and decided that Baker's was the one to try after reading so many good reviews. I was not disappointed! I got a friendly voice on the phone, an accurate quote, and a nice guy who showed up on time. He even gave me massive discounts because we were a non-profit, and finished everything - stain treatment, vacuuming, cleaning & Scotchguarding - in less than an hour. Grease stains, mud stains, water stains... all gone! I cannot wait until my coworkers come back into the office on Monday and see how nice the carpet looks. Baker's is staying on my company maintenance vendor list for sure! read more

Called on a Thursday. They were able to have someone come out the very next day. Large area rug that had been used by my two pitt bulls as their second bed. Ground in pet hair and with a smell. Derald, brought it back to life. Literally, as bright and clean as the day I bought it and fresh smelling. I can't rave enough. I try to go family/locally owned whenever possible. These guys did not disappoint. read more

My love seat and couch were victims of the resident tyrant kitty hacking fur balls on the cushions. I called Baker's Chem Dry Green Carpet Cleaning to come and make the upholstery look newer and not stained. They came out at the appointed time. What I especially appreciated was the discussion about what they would do - and what they would not do. It was cool, I was not expecting the furniture to look brand new after they were done. I also declined the offer for protectant, but did add the sanitizer to the process. The couch and love seat cleaning took about an hour and I am totally stoked about the result. The resident tyrant kitty did not appreciate the noise of the cleaning machine. Payback is sweet sometimes. I will call Baker's when I need our carpets cleaned in June. read more

Baker's Chem Dry upholstery cleaning took care of a stinky sofa that I bought off of Craig's List. When I went to look at it I should have known something was up because it was stored in the garage. I could see no obvious defects to the couch and only minor staining and it felt real solid. It was priced well so I bought it. After I got it home and the couch warmed up it started to emit a slight odor. That was on a Sunday, and by Monday morning the whole apartment reeked. I went to Yelp and searched for upholstery cleaners and called Bakers Chem Dry. I live on the 4th floor so I was worried they would have to run a hose from their truck, but no worries, they used portable equipment brought right into my place. They scheduled me for that afternoon due to a cancellation and I was good to go. Because of the smell I stayed out of the apartment until they arrived. Morgan showed up and was completely professional about it and said he has seen worse. Maybe he was just being nice, but I was relieved I didn't have to just throw out the couch and search for another one. After discussing my options with Morgan, I got the couch cleaned and sanitized. The odor gradually went away from my apartment and I was very happy. Baker's Chem Dry corrected my mistake of buying a deal too good to be true. read more

This company is terrific. I phoned them on Thursday and spoke to Chris, who I believe is a manager/ owner. He was really nice and did not give me a hard sell. Chris sent Pierre to my house n Friday. He was friendly and super professional. Pierre gave me a price quote ($125 + $45 for a flight of stairs) and got to work. Two hours later my carpet looked better than ever. Caveat: carpet cleaning will not remove 100% of your stains, especially if they have been there for some time. We have cream colored carpets (dangerous) and I think Pierre got about 75% of the stains out. I'm very pleased and would use again. read more

Great service. Located by searching on yelp for someone to clean area rugs. They came out and did a great job. All three rugs look new. Very courteous, professional and pleasant people to work with. Got my annual cleaning of the rugs done last month. Same guy, same great service, same great price, same very clean rugs! read more

These guys are great! I got a deal from yelp which was perfect for the one bedroom apartment I was moving out of at the time. My timing was short, and they managed to squeeze in an appointment for me with short notice before my move out date. I think Frank was the name of the guy who came by to do the cleaning, and got his "daily workout" lugging the equipment up to the 4th floor apartment. When he was finished, I think the carpet was cleaner than when I moved in, and he even left a note on the receipt saying that I had taken good care of the carpet (he kept mentioning that it wasn't very dirty while cleaning) :) I'll absolutely be using Baker's again in the future! read more

I am very happy that I called Baker's. I had to arrange a last minute appointment and they did a great job setting up the appointment, showing up on time, cleaning the carpet. The value was great for the size of my apartment. I called twice, one time to set up the appointment and once the day of to confirm. On both calls the receptionist was easy to speak with and polite. I had less than 48 hours until I needed my carpets needed to be cleaned and I was pretty concerned, but she made me feel at ease. Buddy showed up to take care of the carpet. He called me to update me on his status and the time he would arrive, then arrived on time. He was professional and extremely personable; I thoroughly enjoyed speaking with him while he worked. In the end, the carpets were clean and I was happy with the service. Overall, they provided a good value and I had a good experience. I would be happy to call Baker's again in the future, and would recommend them to others. read more