Family owned since the beginning of time, Casler Hardware has been a landmark in downtown Jackson…read morefor generations. Whatever you need, guaranteed they will have it. The best part of all is the knowledge of the staff. If you need professional advice on how to complete a project, this should be your go to spot for the answer. You won't find this level of customer service or know-how at a big box store.

We rented a nail gun here for far less than we would have spent at one of the traditional rental…read moreplaces. The place is a maze, but the staff seemed willing to help me find anything.

I've been going to Hammond Hardware since I was little with my Dad, for service repairs on lawn…read moremowers,snow blower, and many other yard tools. They always did good work and the prices were real reasonable, close to home a neighborhood service hardware store But to my surprise they only work on the brand names that they sell, Big mistake to only limit it to just one name brand. With all these big box hardware stores, they are just not the friendly neighborhood service hardware store like Hammond Hardware was for a very long time. So sad

After years of doing business with Hammond Hardware, I am done with this place. No one in service…read morethat knows anything, since the "service guy" won't be back until Monday. I purchased a new Oregon chain a couple of weeks ago, one that was selected by someone in service, put it on my saw this morning. I cut 3/4 of the way through a 15" downed cherry tree, only to have the blade go dull and completely useless. I took it back, asked for a refund, but was told the "manager":said there was nothing they could do for me. $30 down the drain. Hammond Hardware used to be a great place to do business, but not anymore. Sadly, you'll find better customer service at the big box stores.

I've been coming up here for years. It is a great hardware store and they always have everything in…read moreit that I need. The staff is nice and friendly and it's very affordable.

Met the new owner he is passionate and excited Staff was…read moreawesome and helpful. I had limited time and was met and helped ASAP. Nice to deal with great people who care.

Almost Built a Shelf! Just visited Home Depot: homedepot.com…read moreto browse for shelf supplies, but unfortunately, my Kia wasn't big enough to fit everything. Had to postpone the project for another day.

I went to buy a vinyl window and asked them to cut it to a specific size, but they told me they…read morecouldn't do it. In general, they have very poor customer service.

Scamming con artists. Charged insane price for screen repair & did a terrible job. Screens are all…read moreloose & sloppy. Garbage. Never again.

Great dependable service and problem solving. Have used them for past five years ( upgrade…read moreelectrical box, wiring for kitchen lights, hot tub and air conditioning wiring) and very pleased with work done. Reasonable quotes, good communication and excellent problem solving and work.

Don't bother leaving a message on their website, as they want you to do. Alanna Cook sent an email…read moreasking where I was located so she could 'call and schedule an appointment.' I responded two business days ago....never heard back. Maybe it was because I indicated that I only do business with companies whose technicians are on time!