What a great team ! Especially Linda who helped me by blending 5 gallons of specialty paint that…read moreturned out perfect at my new little Airbnb. And set me up with a business rewards plan and I just got a $10 gift card I plan to use there too!

This store is great! Wanted to shop local for our American Legion home and they were able to match…read morethe price with an out-of-town competitor. They are always so friendly and Accom

Great store! The owners are always super helpful and friendly, taking the time to even remove…read moreproducts from their packages to make sure everything works together or to demonstrate how it should go. Nice to go into a store where you can actually get knowledgeable help, unlike the big box stores. If you have to fix something around the house, it's a great place to go, and their prices are very reasonable, especially considering they have to compete with Walmart and Tractor Supply just up the road.

While in town visiting my boyfriend's family, he mentioned he needed a new Carhartt jacket for…read morework. We were directed to Blain's because apparently they have a huge selection of Carhartt, and they were not kidding! The Carhartt selection is huge! We shopped around after finding a new work coat for him, and I even found a coat that I decided to buy. The store really does have everything, and it is clean and easy to navigate. We also got some dog toys for much cheaper than we are able to get by us in the Detroit area. The best part was that we got all the way home before I looked at my receipt and realized the jacket I bought rung up for $10 more than the price on the tag. Since we don't have a store by us, I emailed and sent pictures of the receipt and tags to see if there was anything they can do. I quickly received a response, and today I received a $10 check in the mail from the store! I was not expecting that quick of a response and a company to make good on the issue even without being in person. We will definitely stop back in next time we are in the area to support a business that seems to care about their customers and their customer's money.

Rec'd email stating a particular product was available to order. Went and immediately ordered it. A…read morefew days later, Blain's cancelled the order claiming it was out of stock. They were not willing to hold the order open until they got more. I feel this is very poor customer service.

Jeff and his crew have the knowledge and inventory to back it up. These guys are always pleasant…read moreand easy to deal with!

I get it that there's a lot going on in the world while posting this but if the restaurant I work…read morefor can be open regular hours I feel like a hardware store could probably do the same at this point.

I have been using Somerset hardware for 30 years. Friendly, thoughtful, helpful. It's difficult…read moreto operate a small business in a small area. Yet, every effort is made to serve the customer. Support local business. Maggie J.

I would give zero stars if it were an option. I ordered a hose from this company, they immediately…read moredebited the money from my charge card, and canceled the order the very next day claiming they did not have the item in stock after listing it as available on their website. It's been six days running and I have yet to see my refund. When I reached out to customer service via the email address they provided, I got no response.

I've been going to Hammond Hardware since I was little with my Dad, for service repairs on lawn…read moremowers,snow blower, and many other yard tools. They always did good work and the prices were real reasonable, close to home a neighborhood service hardware store But to my surprise they only work on the brand names that they sell, Big mistake to only limit it to just one name brand. With all these big box hardware stores, they are just not the friendly neighborhood service hardware store like Hammond Hardware was for a very long time. So sad

You can't beat the service Naebecks gives you! They seem to have a little…read moreOf everything, if not , they will help you find it! A small town business that knows your name. Always with a smile!

Family owned since the beginning of time, Casler Hardware has been a landmark in downtown Jackson…read morefor generations. Whatever you need, guaranteed they will have it. The best part of all is the knowledge of the staff. If you need professional advice on how to complete a project, this should be your go to spot for the answer. You won't find this level of customer service or know-how at a big box store.

We rented a nail gun here for far less than we would have spent at one of the traditional rental…read moreplaces. The place is a maze, but the staff seemed willing to help me find anything.

I went to buy a vinyl window and asked them to cut it to a specific size, but they told me they…read morecouldn't do it. In general, they have very poor customer service.

A completely awful experience purchasing appliances. I paid for appliances on the 28th of May and…read morescheduled for delivery for the 26th of June. On Friday the 21st of June I was notified that my delivery date was rescheduled for July 1st between 10:30am - 2:30pm. I confirmed the date and time the Friday prior to delivery. On the day of delivery I received a text again confirming the day and time, at this point we got rid of our old appliances to make room. At 2:30pm when the driver still hasn't shown up, I called and was informed that the driver was held up at the house prior to mine, and that they needed 30 more minutes. At 3:30pm still no driver and no communication. My husband called and was at that time informed that our appliances were in a different state all together, that they have just made it to their warehouse and that they needed to again reschedule for the 6th of July. After the 6th without any communication and no appliances, we called again and was then told our delivery date is the 10th of July. The appliances delivery tracker still says our scheduled delivery date is the 1st. Take my warning and save yourself a lot of headaches and go anywhere else for purchasing appliances.