Several years ago, we went to Christoff' and Sons Floor Covering to find carpeting for our kitchen…read moreafter we put new cupboards /wallpaper etc. We purchased a remenant piece of carpet for the kitchen and the service we received from Christoff and Sons was fantastic. They came out and measured the kitchen to make sure the measurements we gave them were correct as well, which we really appreciated. After 15 yrs, it's time to re-do the flooring in the kitchen once more, and we will be returning to Christoff and Sons Floor Covering. I really like going to "small" hometown businesses !!! We were treated like family. I am looking forward to returning to Christoff & Sons once again. It's great to see that Jackson MI still continues to have a few privately owned "mom" & "pop" businesses, ones that we can get that "special " treatement from, instead of being made to feel as though we are just "another " customer looking for a "deal". Dealing with small businesses gives us the pride of keeping our money in our community !!

RUN. Do not walk away... RUN!…read more My experience with Christoff's was extremely disappointing from start to finish. My salesperson, Stephanie, told me I needed to pay for the carpet upfront before it could be ordered. I brought in a check for $3,660, as they offered no credit card or electronic payment options. By that point, my installation date had already been pushed back because Tom forgot to measure one of the bedrooms and had to return. Then, after business hours on a Friday, Stephanie sent an email to my work email at 5:11 PM informing me they didn't actually have the carpet and would not be meeting the agreed-upon installation date. No phone call. No text. Just an email. I called first thing Monday morning and requested a refund because I had made my timeline clear from the beginning and had no flexibility left. Stephanie flatly refused to return my money and told me it wasn't possible to speak with an owner or manager. Since they wouldn't refund my payment, I reluctantly agreed to another installation date. Things only got worse. Christoff's sent out their "premier" installation crew (one person) to begin the project, assuring me the carpet was definitely on the way this time. The installer put down tack strips and padding, then attempted to install the completely wrong carpet. I ordered a tan carpet, and they showed up with a white Berber carpet. To this day, I have still not had a direct conversation with either owner, Ted or Tom. Ted will send text messages and Facebook messages but refuses to actually get on the phone and discuss the situation. To make matters even more uncomfortable, Tom spoke negatively about his own employees. Specifically referring to the "girls in the office" Poor communication, missed deadlines, incorrect materials, and a complete lack of accountability. I would not recommend this company.

Not too bad of a guy. Did a great job installing my garbage disposal. And replacing my locksread more

Benjamin does beautiful work. He did my kitchen and bathroom. I don't think there is anything he…read morecan't do...Laura

Requested a quote for one room of flooring. Tony came out within two days and brought the perfect…read moresample. Scheduled to do the whole house two weeks out. Minor delay on materials, but done within a reasonable time period. The employees that laid the carpet and the wood flooring were awesome. Careful, respectful and took care with all my furnishings, etc. Excellent excellent work and service.

We recently bought a house an hour away and called Simple Flooring Solutions to install our vinyl…read moreflooring. Tony showed up and was very helpful with our project, especially as new homeowners. Would definitely recommend him for any flooring needs!

Malak was a gem! Really listened to my needs and the floor looks fantastic. Highly recommend.read more

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

Tom and his assistant were excellent!! Their quality of workmanship and low price were unbeatable…read more They were friendly, professional and kept the construction noise to a minimum. It was so stress-free even my cat didn't freak out. He just stayed on the other end of the house and chilled. LOL We had an entire remodel done (walk-in tiled shower, new double vanity [which replaced the single], new toilet, and linen cabinet. We also replaced the vinyl tile with ceramic, replaced the bathroom door with a larger 32 in. door (which required Tom to widen and reframe the doorway), replaced all of the drywall and changed the entire floor plan (which required Tom to replumb the toilet). We couldn't be more pleased with our new bathroom. Tom even installed some handy grab bars for my aging mother to use, a nice tiled bench for her to sit on while showering, and mounted a convenient shower dispenser/caddy for me to eliminate all the bottles of shampoo/shower gel and also has a handy mirror and a place to put my shaving cream and hang my shower sponges. It's awesome!! If you haven't decided on a contractor yet, then look no further!! We will be using Handyman Services Plus for many more projects to come!!

Attention to detail is not his strong suit! Did a renovation on my kitchen and the workmanship was…read moresub par. Installed a kitchen sink which ended up leaking shortly thereafter to only find put it was missing a washer. I have a ceiling fan with a wall switch that was installed that doesnt even work, but had to pay an extra $75 so his electrician friend could come and install it. Wouldn't recommend him for any future work. Wish I would have done my homework and maybe even paid the extra money for a more reputable handyman. His other reviews do not reflect the integrity of the work that he provided on my home.