On February 15, 2026, I was informed that I would be receiving both a paw print and a nose print of…read moremy dog as part of the arrangements made following the cremation services I paid for. My dog was not simply a pet -- he was a beloved member of my family for over 10 years and an important part of my daughter's childhood. However, when I arrived on February 24, 2026, to pick up his ashes, I was informed that the paw and nose prints had been lost. I was further told by the front desk employee that the prints were merely a "courtesy" and not included in the cremation cost. While I understand policies may vary, the issue is not whether the prints were included in the price. The issue is that I was explicitly told they would be provided. I was given the expectation that something meaningful and irreplaceable would be preserved -- and that commitment was not honored. If this was truly a courtesy, it should not have been presented to me as a promised memorial item. Informing a grieving family that something special will be done, only to later admit it was lost, adds unnecessary pain to an already heartbreaking situation. There is no opportunity now to recreate those prints. That moment has passed forever. During one of the most vulnerable experiences a family can endure, compassion and care matter deeply. The response I received lacked empathy and professionalism, which only compounded the grief my family is experiencing. I am deeply disappointed in how this was handled.

It took me a while to write about my experience at Blue Pearl, where we took our dog on October 4th…read more2021 We wanted them to do everything possible to help him. The findings revealed that he must have ingested something. He was diagnosed with GMB (Gallbladder Mucocele) and required cholecystectomy surgery. During the procedure, the vets discovered that his kidneys were failing, and essentially, his organs were in decline. He spent roughly three days in the ICU. Ultimately, we decided to take him home so that a vet could come to our house and perform his euthanasia in a comfortable environment. The veterinarian at Blue Pearl wasn't supportive of our decision and suggested that we euthanize him there, claiming it was the more humane choice. However, I disagreed because I knew my dog would rather be at home with his family. On Thursday morning, when I called Blue Pearl to arrange his pick-up, I was surprised to find that only a technician was available to hand us our dog--no veterinarian was present to offer their condolences. My husband and I were in tears, fully aware that we had very little time left with our beloved pet. As we left, it felt like their main concern was about the payment, which totaled roughly $9,000. I am deeply disappointed; our hearts are shattered, and Blue Pearl showed no empathy at all. Shame on them! I urge others to seek out a more reputable veterinarian for their pets. My Sweet Aang crossed the rainbow on 10/7/2021.

Our 10 year old Maltese was bitten by a german shepherd. Half of his lip -- whole entire side of…read morehis mouth -- was bitten off by that dog. We brought our pup to this clinic and he was being seen by the vet in less than five minutes. She was kind, compassionate and caring. Our dog ended up with 14 stitches in his face and is wearing a cone -- for 10 days to two weeks. They gave him meds and took care to not only address his pain needs, but were also kind about our distress over the whole situation. I would HIGHLY recommend this group.

So my little 13 year old Dachshund had been having some pain I gave her baby aspirin the past few…read moredays and she was not showing much improvement. I called her vet today to see if we could get her in soon. They were booked and recommended we take her to Tulsa Animal Urgent care at 61st and Mingo. I had no idea we had an Urgent care for animals I looked online and the prices were very reasonable for a vet. We took our baby there last night. We got right in, no appt needed. Front desk staff both were super nice and friendly, they got out Addie all checked in and put us in a room. We were in the room only a few minutes before the Dr came in (Dr. Suzanne Caruso, DVM). She was so Gental as out Addie is such a queen (drama queen too, lol). She liked her over and then took her back to do a deeper exam with her techs. (Just like human kids, they do better without parents around). In a short wait she came back to talk to us about her diagnosis. Dr Caruso's diagnosis was arthritis which I was relieved, she did not feel we needed x-rays but did leave it up to us. I loved that they just did not do them and it cost us more if she felt they were not really needed. She recommended a monthly injection and we can come there to get it for Ms Addie. The overall moment coming in the door to going out the door I could tell they all cared about doing what was best for our little queen Addie

I called them in tears early in the morning after finding my sweet doggo had passed. I didn't know…read morewhat to do and they kindly and calmly helped me through this painful and scary process. The person behind the desk clearly explained our options and the tech who helped bring her in was compassionate and understanding. I appreciate them for offering help and compassion when we needed it most.

This place scams you out of every penny they can. 160 for the visit and then 200 dollars for a…read moremandatory iv. They did nothing for my dog with seizures but stick an iv in her and monitor her for 45 mins so they can charge 70 for a monitoring fee. No medicine administered for that 200 dollar iv, but hey for 40 more they will administer the medicine. What a scam of a place. DO NOT take your beloved pets here!

This place is so good. They've taken care of our dog kid twice now. The care…read moreIs excellent and they're honorable and trustworthy. Each charge is line by line and if they don't use it/need it, you get a refund. Our go to for emergencies.

We had a bit of an emergency scare with a my 11 year old dachshund on a Sunday evening, so we made…read morethe 35 minute drive to AEC as it's the closest 24 hour vet to us. You have to buzz to get security to let you in, which is kind of off putting right from the start. And the first question they ask is if your pet could have ingested weed, which is I'm sure way too common. The nurse and vet were very kind and fairly quick, but before they even come in, they bring a credit card machine in for payment. I guess I understand that's the awful world we live in now, but it sure doesn't sit well when your pet is sitting on the table in pain but nothing an be done until payment is made. But once we started the process, they bounced in and out with diagnosis, suggestions for treatment, and itemized statements showing the extreme rising costs of the visit. The vet was very thorough and detailed in explanation, but we ultimately decided to take our dog home and to our local vet Monday morning, who basically disagreed with the diagnosis we received and went with a separate treatment plan. So around $1000 later, we at least had piece of mind that it wasn't life threatening. But ouch. I would definitely try a different emergency clinic next time.

Doc genuinely cares about our animals. He is very accessible to ask questions on the phone between…read moreappointments. We've been to multiple clinics around Tulsa, but we've stayed with him.

I apologize for taking so long to leave this review. I'm sorry for any pet that has unnecessarily…read moredied in the interim. We moved to Tulsa in December '23, with a 6 year old, Czech import German Shepherd that we'd had for a few months. She had been used for breeding, required a C-section, and was no longer useful to the breeder. As a rescue, the breeder was familiar with us (we own her daughter), so he contacted us and surrendered her to us. We had her thoroughly vetted when she arrived in Oklahoma. After a few weeks in our home we contacted our trainer and got her into training as soon as possible. She was sweet and a good member of our pack, but largely unsocialized. When we brought her home it was time to address the last step in preparing her for her new life in our home, having her spayed. We made an appointment with Dr Thomas. After anesthetizing her the doctor tried to call us to tell us that she had a spay scar. When we called him back we discussed the c-section scar and decided to wait a week or so and start over. When we picked her up we found that while he had her anesthetized, he decided to perform surgery on her eyelid for some small defect I had not even noticed and we had not approved. I wish I had seen the red flag. Two weeks later we dropped her off to be spayed. We called to see if she was ready to be picked up and were told to wait until five. I walked over to pick her up a little before five and immediately noticed that she looked unstable. Her gums were pale and I asked if I should run her to Oklahoma Veterinary Specialists. Dr Thomas said no, took her back into his office and started IV fluids. After wasting what turned out to be the last 30 minutes I had to save her, he sent us home with a vet tech carrying the IV bag. I helped the still unstable dog. When we got to the door the vet tech gave me the IV bag and we've never heard from them again. After observing her for a couple of minutes I put her in the car and raced to OVS, calling to let them know the situation and that we were headed their way. Dr Hodges, who has helped us many times in emergencies, stayed and waited for us, rushing us in when we arrived. He worked on her for another 30 minutes. She coded twice and was unable to be revived a second time. She died of blood loss from internal bleeding. Dr.Thomas or his office never called to see how she was. We filed a complaint with the State Board. Imagine the State Board of Veterinary Medicine being unresponsive in the State of Oklahoma. Would you expect anything else? If you love your pet, stay away from Dr Chet Thomas and City Veterinary Hospital at 36th and Peoria. I wish we had. We obviously live close by and every time I see that building I feel sad and angry all over again.

My fur baby of 18 years passed away. It was a difficult day, I had already called and made…read morearrangements, about a year before. She had a tumor that kept getting bigger. They were very sympathetic and walked me through this very difficult time. I selected her box, it was so beautiful and with the most beautiful message. They made a paw print and a nose print for me. I picked her up and cried like a big baby. They hugged me like an old friend. They were amazing! I would definitely recommend them to anyone who is faced with grieving the loss of your furry family friends. Thank You so much! You have no idea how thankful I am that I made that call to Heavenly Pets!

Heavenly Pets provides cremation of your beloved pet at a very reasonable price. I used their…read moreservices for my two beloved dogs who passed away over the past few years. Their care of your pet's remains and the compassion, sympathy they exhibit for the grieving owner rivals any human funeral home.

We are forever grateful to the team at Veterinary Emergency Referral Center--they truly saved our…read moredog's life. From the moment we walked in, the compassion and professionalism of every staff member was evident. They went above and beyond, even helping us find a surgeon to perform a critical surgery for our dog. Both veterinarians we worked with were absolutely fantastic--thorough, empathetic, and clearly invested in our dog's well-being. They went out of their way to make sure our pup was comfortable, and it meant the world to us. I felt completely at ease leaving him in their care, knowing he was in the best hands. The entire staff showed us such kindness during what was an incredibly difficult and emotional time. There aren't enough words to express how thankful we are. They made an overwhelming situation feel a little less heavy with their warmth and support. We will never forget the care they provided to both our sweet pup and to us. Thank you from the bottom of our hearts.

These people told me I would be getting ashes back but when it came time to pick up my dogs ashes I…read morewas told they didn't save her ashes. I have called several times to talk to the manager person with no return call I have sent an email to the manager person with no response. WHAT DID YOU DO WITH MY BABY DOG

The day before yesterday...my baby Cuppachino had to have her eye removed. Unfortunately after we…read moregot in the car go home...she died. It doesn't change my review. She was a senior bunny and gi stasis kicked in from what the tech told me though it wasn't definitive. She did pass away. The staff was kind and compassionate. My daughter and I went yesterday to get her body to bury her. The staff was still compassionate and kind. It was a horrible ending to what I hope would be her coming home with me. I am so sad but I would take any of my animals back there. I had a great experience with staff...Just unfortunately my bunny didnt make it. She was stable at least 4 hours after her surgery. Sometimes rabbits are so fragile. We wrapped her in a blanket that said I love you. Wrote letters and put flowers on her. They gave us a little coffin box with her name in pretty letters. She is now resting with my other bunny who died in 2022. I am sad of course but...the Neel team from entrance to exit..was wonderful.

We have spent THOUSANDS of dollars here since we first found our dog. She had heartworm that we…read morespent so much time and money treating. Our 6 month supply of Simparica is gone, so we've been trying to get it refilled. It's been a WEEK and we've talked to multiple people who said they would handle it. Now we are 3 days past when she was supposed to get it ... they still haven't filled it and it's been impossible to get ahold of a real person. This is genuinely pathetic and we will NEVER be returning here after years of being loyal patients. Get it together. How are people supposed to trust you with their animals when you can't even handle a simple prescription??? I would also like to add that they almost killed our cat last year because they were so scared of her moving around LIKE A NORMAL CAT that they had us give her way too many meds for her weight. She was literally throwing up all over herself and became completely lethargic. They never apologized or accepted responsibility for the fact that the only reason she reacted like that was because of the dosage they prescribed.

Thank you to the team at OVS for taking on our Charlie last night/early this morning. Charles…read moreXavier our elder cat, decided for new year's, we needed a late night trip to the emergency vet. Thankfully, OVS was open and able to look at him, to help us figure out what was going on with him. Thank you to Dr. Golden and her team. According to the vet tech we had, she said he was one of the most cooperative kitties they have seen and was nuzzling up to everyone he could. Well by the time we left shortly after 2 am(having arrived at after 10pm), we had answers about what was going on and medicine to administer. We got home about 330 am, and hit the hay.We discovered during our visit, that they did not accept the AllPet card.OVS you might look to that for your clients, it is a real blessing for a pet only credit card .Once again, thank you to Dr. Golden and the OVS crew for being so attentive and informative with us about what Charlie has to look forward to.

We went there in the wee hours yesterday because we suspected our GSD had bloat. They were…read morefriendly, professional and thorough. We were not expected to pay anything up front. We did have to give them permission to x-ray, which I appreciated. They were super sweet to our dog, the service was very fast, and they explained everything to us in detail. Luckily our girl did not need surgery and our total cost was very reasonable. I would absolutely go there for services in the future if my regular vet was not available.

I've been taking my fur babies to Midwest Veterinary for 20 years plus and have always received…read moreprofessional and friendly service from everyone. They take their time to listen and answer any questions I have. They treat all animals as if they were their own pet.

We boarded our dogs Missy and Jasper while my daughter told a break to go to Dallas a few days. We…read morecame back to our furr babies, happy to see us but looking well cared for. We trust our pets with Midwest Veterinary Hospital completely.