The worst Management Company is Kraus Management. They have managed our building for 3 years and…read moreconduct bogus "inspections" with out a single repair. Constant run around with staff whom never return phone calls or written response.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

I was contacted by Jay, the owner of the business simply stating that he was not responsible for…read morethe experience we had, yet it was him personally who delivered the key (that his group had forgotten to give us), his group that had not read over the lease they sent us that was incorrect and his group that assured us the apartment condition. At least take ownership of your screw ups. We literally couldn't get into the apartment that we were paying for because of his group.

Do not rent from LangSam property corp. Building manger for 4519 White plains rd named Jose C very…read moreunprofessional and incompetent.

Does anyone work for this company? Who are we paying rent to?…read more Theres barely any heat.. repairs? Ha! Never happening.. they replaced my stove to one that still does not work. Noone to complain to. And still haven't received my lease renewal back. Tried contacting via phone & email countless times.. the office is pretty far from me & they make their own hours so its a risk going there directly. Langsam is a joke

For Mikele,Francisco and Patrick I was very pleased with…read moretheir attention and diligence. I give them 4

From the owner: Call us to get your First Month Free!!…read more Welcome to Smart Key Property Management — experts in Small & Mid Size Residential Family Home Management. We simplify ownership for landlords and ensure a seamless living experience for tenants, built on trust, reliability, and efficiency. Rental Collections & Financial Reporting Ensuring timely rent collection and transparent financial statements. Tenant Communication & Property Upkeep Maintaining open lines of communication to address tenant needs promptly, including repair and maintenance requests. Legal Compliance & Support Navigating the complexities of NYC's housing regulations to keep properties compliant.

Reviewing a management company is a bit like evaluating a car dealership, there is a tainted…read moreindustry presumption they are all deceitful, so you are wary to believe or trust them, or rely upon the truthfulness of online commentary and referrals. So, it is important to acknowledge and appreciate exceptions of excellent service and reliability; praising individuals who show competency and pride in their job duties, along with respect, courtesy, and value in their interactions. VNYPM has proven themselves to be this anomaly, deviating from low expectations by restoring confidence and care, rather than sustaining doubt and apathy. As a shareholder for nearly 20 years, in a Pre-War Queens Co-op building, my comparative observations about the detached, duplicitous, ineffective multiple management companies, and unqualified absent Supers I have had the misfortune to witness; have been transformed by Anes with his conscientious responsive team. Especially outstanding, Amy with her diligence, kindness, and delightful sense of humor; and, Izeta with her empathy, flexibility, and trustworthiness. Anes, one of the owners, is accessible via email or phone, and has responded promptly with genuine concern and diplomacy to any urgent matter I have had, particularly health related required accommodations. Thanks to Anes employing Neoly, we finally have a professionally skilled, and dependable live-in Super, who is attentive, friendly, and hard-working. When VNYPM was hired several years ago by our newly elected board, they took over a huge mess; from financial debt and instability, to prior mismanagement negligence, a mendacious incapable Super arduous to fire, and many complicated major repair and maintenance issues. Throw in a pandemic, which created complex and combative lockdown and safety issues to navigate, and additional financial strain on the residents and building. Because of the smart guidance and leadership of VNYPM, and their recommendations and partnership to the Board, it is really remarkable we are now in the best financial shape this building has ever been in, with visible improvements of a modernized elevator, and demolition and installation of tiled stones to our expansive exterior entrance. Looking forward to seeing the interior painting started, and floor cleaning finished, which will make all the difference to re-establish its faded glory, Every building's situation and priorities are different, but they all have the same management needs for dedication, responsibility, accountability, consistency, transparency, prompt honest communication, and decisive action. Management companies are being hired for their expertise, but, let's not forget they work for us, even though they are managing us! VNYPM shows an understanding of this reciprocal relationship, and how properly servicing these demands guarantees mutual success and stability for them, and our residential buildings. VNYPM is receptive to suggestions to what they could do differently or better so they can continue to grow and learn, efficiently problem-solve, and provide the highest client satisfaction. This open readiness to listen, is a significant distinction for me. I applaud VNYPM's willingness to think outside the box, and knowing when to compromise wisely. They offer creative innovative solutions, using only limited available resources, that realize the individualized vision for each building. This makes them uniquely qualified in my estimation, as they are both frugal, and inventive. Hope my positive review provides clarity in your consideration of VNYPM to manage your property. Professor J.

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

I have resided in Parkchester for over three decades enjoying the abundant trees and have been…read moresatisfied with the services. Throughout the years the common charges have increased and I have understood the need for increases. However, as of late and unfortunately within a number of years the grasses have litter and dogs' feces are not picked up by their owners. Today I and other renters at 34 Metropolitan Oval have called for our elevators to be repaired but it hasn't happened. Why? I certainly pay my maintenance fee monthly as an owner of an apartment but unfortunately a service person has NOT come to repair our elevators in our building. Again, Why is that? Please give owners and renters the service needed. I thank you in advance for your immediate attention to this matter.

Now I understand why people are saying in the reviews DO NOT MOVE HERE. I moved into an…read moreapartment in April 2025 and I am already ready to move .I grew up here in the 70s and 80s.My parents lived in parkchester for decades. The type of tenants here sadly have changed drastically. I have someone above my apartment 4D excessive constant noise There is some kid upstairs who is running constantly for hours. I was advised to call parkchester security which I did. The lady during the lease signing advised me to check to make sure the tenants have rugs or carpeting covering their floors. ( They clearly do not have rugs or carpeting) It sounds like a fat heavy elephant is walking around. When my parents moved into parkchester decades ago it was a requirement for tenants. People blast music without any consideration for their neighbors. My floor thank goodness so far is quiet but the constant noise from above my apartment is crazy. Parkchester will not be able to retain decent tenants with these kind of people living here. Also they charge 3000 dollars to break your lease. I had a housing connect apartment which I turned down for this I should have listened to my daughter and taken the housing connect apartment. I've been here less than a month and I am ready to move. The building I grew up in people I knew cared about parkchester and tried to keep it nice I see that has changed unfortunately its sad to see what used to be a nice place to live is like the projects now. Look elsewhere. If anyone knows who lives in 1605 metropolitan ave apt 4D let me know if prior tenant had problems with these people.

WARNING!!!!!!!! Do not rent from Dakko Property Management…read more The owner is number 3 on the list of the cities biggest slum lords. He is negligent and does not care at all about anything except making a profit. I have lived in one of his buildings for three years and will not be renewing my lease this summer as there have been multiple major issues this past year including no heat and hot water, rodents in the building, filthy conditions with trash spilling into the sidewalk and an extremely unsafe and unsecure building. Again...it may look appealing but don't be fooled. Please do your own research, google Emmanuel Ku and see for yourself.

I lived in a Dakko apartment for two years. Our buzzer did not work. The front door to our…read morebuilding did not lock for several months. The heat and hot water was not consistent throughout the winter both years that we lived in the building. There were rat problems outside the building. There were roach problems inside the building. The rent was way too high. The building was always dirty.