Vehicle was over heating and Fernando was quick to figure out the problem and fix it. Replacing the…read morethermostat for the cooling system and I was back on the road same day. Extremely fair pricing. Highly recommend.

I had front struts, rear shocks, control arms, ball joints, pretty much my whole suspension that…read morehad rubber attached was replaced. Fernando answered all my questions, was very friendly and knowledgeable. He even responded after hours. Incredible customer service!! After all work was completed he showed me the parts he replaced that failed/were failing. Never had Toyota do that. It was my first time working with him and I will be back. Definitely a money saver compared to the dealership and his guys found stuff that Toyota's techs missed. Car rides great!

Speedy & excellent service, (I was here less than 25 minutes)! You can tell by their hospitality…read morejust how much they value their clientele. Thank you so much for assisting me today! You've gained a loyal customer!

Second day in a row attempting to get an oil change from here…read more The man came out and said that they were waiting for oil guy. The day before. We've been here before and he can only do the oil change on the opposite. Came back this morning and still the same problem .. you are an oil change place!!! Such a waste of time. I will not recommend this place unless you want to keep having to come back. ZERO STARS!!

This is by far my favorite valvoline to go to. I've been to this location several times for my oil…read morechange and the customer service has been exceptional each time.

Service is fast. The gentlemen who helped me were very nice and professional. Will be returning.read more

Male staff was great with helping us and our tires. He was able to fill some air to get our tires…read moreat even pressure all around. Welcoming and friendly. You'll have to open the drivers side door to get the correct psi for tires and scan in vehicle as new or returning customer. Worked efficiently and didn't hesitate to help. Three bays available for service. At the time it wasn't crowded and we didn't have to wait very long. Entry drive way is on the east side of the building. Exit on the south side of the building. Spaces were well organized.

I wanted to give ZERO stars, but this app doesn't allow it unfortunately! We drove through here…read moretoday for what we thought was a simple oil change and tire rotation on our way back home up the mountain. Biggest mistake of our life! We started regretting it, after an hour of sitting in the car bay with multiple employees apologizing for the wait, and making small talk with us, we smiled and said no problem. Well it ended up being a freaking problem!! Little did we know a problem it would end up costing us big! Sharlee was the girl, definitely cannot call her a tech of any kind, that did the tire rotation...‍ we knew we were screwed when she walked up to our window and said, "I'm sorry", holding not ONE but TWO stripped out lugs. FROM THE SAME TIRE! I get that we cannot expect actual mechanics working at a drive through oil place, but at least have competent individuals that don't look like their lunch hour was spent swinging from trees while picking fleas off eachother! Anyway, let's keep this circus going by telling us not to worry, we are sending you to our mechanic down the road called "R" CAR. Go see Juan she said. He knows your coming, and we are covering it entirely. Well one thing this Sharlee girl knows how to do is LIE. She is a master at that. This guy Juan had no idea we were coming, nor any intentions on not charging us. Which essentially was probably for the better since he had several people waiting to deal with him over cars that he messed up. Don't believe me? Go check out the reviews on yelp for R CAR in Redlands. You're welcome. Fast forward ANOTHER HOUR later. We ended up taking our car to American Tire Depot down the road. I'm pretty certain I heard angels and the sky parted! Rich greeted us with welcoming wrenches and said oh yea I've seen this before. A few hundred dollars and an hour and a half later we were on our way up the mountain. Safely. I called to speak with customer care at Valvoline and got nowhere. So I'm moving on to The Better Business Bureau and small claims, oh and maybe a Tik Tok video I can attempt to go viral. At this point I don't even care. But feel they should pay the $400 out of pocket that we did not plan on when deciding to go to Valvoline for an oil change!

Honestly the best experience I've had at a tire shop Luke helped me and he was so nice and got…read moreright to fixing my tire thank you so much Luke I honestly appreciate it I came back to leave a tip but he was gone I hope he does get his tip I left him he deserves it!!

George worked with me from ordering my tires and installing them. He was professional and very…read morepersonable. The receptionist was also professional. The shop was immaculate. The overall experience was beneficial and enjoyable. The cost was reasonable and the quality of care I received was exemplary. I unequivocally and enthusiastically recommend this shop. You won't be disappointed. Thank you! Peace

I've visited this Firestone a few times, and every experience has been positive. The entire team…read morehas always been friendly, professional, and reassuring whenever I've had issues with my car. As a woman, it can be difficult to find mechanics you feel comfortable trusting, but this location has been amazing. They always take the time to explain the pricing and walk me through exactly what they'll be doing to my car. I recently came in with a flat tire, and Camryn was so kind and welcoming from the moment I walked in. She explained everything step by step, answered all of my questions, and made a stressful situation feel manageable and stress free. This shop genuinely cares about their customers and make sure you understand what's going on with your vehicle. I highly recommend this Firestone to anyone looking for trustworthy, knowledgeable, and caring services.

Great service and they took good care of my nieces car. Highly recommend this shop for all car needsread more

Ken & Nick went above and beyond helping us with some stubborn tires on our Porsche. They took…read moretheir time mounting and balancing them and made sure everything was done correctly - their attention to detail, patience, and professionalism really stood out. We truly appreciate the extra effort they put in to get the job done right. Excellent service from both of them - we highly recommend Ken & Nick!

First experience i took my wife's van into the redlands shop for work was advised by service…read moremanager that tires were legally bald. I decided to have them replaced. My wife picks up the van and was driving for two weeks and I looked at the tires and they were the old ones. They charged me to replace and for tires but never installed them. After some back and forth the made it right. Fast forward a few years I decided to trust pep boys again and go to the yucaipa store for my son's vintage car. We had work done on the sending unit on our gas tank. We got the car back and went to gas up and gas is pouring out from under the car. Took it back immediately and dealt with Kenneth the store manager and he was very argumentative about the whole situation. I was concerned because this is the second time pep boys sent me home with an unsafe car. After arguing with us the did repair the leak. The newest experience is when my son's spare is leaking. We took it in and they gave him a hard time about it. He was mad and reminded them of the previous issues we have had and how Kenneth was responsible for letting unsafe work leave his shop. We had to go back the next morning and we talked with Kenneth. After some arguing he took our tire in back to see what's up, he calls us into the service area. Shows us a leak at the bead and says it is our fault the tire is leaking. I stated it was shoddy repair work and the tech did not clean the rim and seal the bead properly. He had an attitude said he could fix it but won't because we got pissed off. Gets in my face makes threats about if I were to touch him he waste me or something like that. Proceeds to cuss at me. Overall not a good experience I would not recommend pep boys

Great service. Fair pricing/value. Honest owner. I like to maintenance my own cars. This way I have…read morea sense of pride of ownership and care for my car and if I screwed something up, I can't complain or blame anyone else but me so finding someone who I trust does good reliable and honest work is important to me. And my reality is I don't always have the time to do maintenance myself or some maintenance jobs I prefer not to do myself and choose to outsource the work to a mechanic. Yucaipa Auto Service is my choice!

Fast, good value, Quaility. It's known that you can only have 2 of the 3 for any type of service…read more I'd argue that Yucaipa Auto Service often does all 3. Pedro is very trustworthy and has repaired my jeep many times over the years.

MOE will take care of you! Amazing service, amazing customer service, and super speedy!…read moreI honestly expected my car to stay overnight since I arrived around 4 PM and they closed at 6 PM, but my car was done in just 1 hour and 15 minutes! I needed my serpentine belt replaced, and I also had a screw with a broken head that needed to be removed and replaced. While I was there, I asked if they could take a look at my tire because I was hearing a noise. Turns out, it was a wheel bearing. He even went out of his way to send me a picture of the damaged part so I could see exactly what was wrong. I really appreciated that transparency They took care of everything quickly and professionally. I also checked the prices to make sure I was getting a fair deal, and the prices were right around the average -- so I definitely felt like I wasn't being overcharged. Great service, fair prices, and friendly customer service. I'm very happy with the experience and will definitely be coming back for sure! Thank you, MOE, for the great service! Highly recommend!

I'm super impressed by the professionalism and the speed and quality of work that was provided…read more The service requested was to have front brakes and rotors replaced. They got the job done quickly with a great price. The value of their service is simply unmatched by any other. I highly recommend these guys over everyone. I'll definitely will continue to come and have my car serviced by them. Sorry Fritz Ford you guys suck and have lost my business forever!

Great service and competitive pricing, I would highly recommend Dinosaur Tires…read more Just a side note, I had to replace all of the lug nuts on my Jeep JL and they took care of it for me at a really reasonable price. I will definitely be back here for any and all of my tire needs!

I have been taking my car to Dinosaur Tires for years. Mostly for oil changes and tires. I have…read morealways had a positive experience. Never had issues with my oil changes or tire replacements. The staff is always friendly and courteous. This year (2026) had an opportunity to use Dinosaur for a couple of issues with my vehicle besides oil change and tire. The first issue happened to be with my driver side window sticking and not rolling up properly and some wiring issues. Dinosaur diagnosed my car with some of the hoses and wiring chewed by rats or mice (Subaru uses a soy based wire installation that rats love. This issue I believe was repaired. They had to order a part from Subaru for the window, so I was told, and I paid for that repair at a total of $600. However, no more than 3 weeks later, my driver side window was doing exactly what it was before where it would stick but eventually roll up. I should have taken it back then, and had them redo the work. I got busy and time went buy. A couple months later, I then needed my regular oil change and my AC was not getting as cool as it use to. No noises, no other issues just not getting as cool as it use to. So I took it in to Dinosaur for the oil change and to diagnose the AC problem. They asked me to leave the car for two days. When the called me on the second day, they told me the oil change was done but to fix the AC, the car needed a new Serpentine Belt and Serpentine Tensioner at a cost of service and parts of $600. I asked them how these parts were causing the problem and how it would remedy the AC problem? However the mechanic who worked on my car was not there on Saturday, so they could not give me the reasons until Monday when the mechanic was there. I was not able to afford the $600 repair that month anyway, so I mentioned I would have to have the AC fixed later next month. So I picked up my car, they changed the oil and also replaced the cabin filter. Once I got in my car to drive home, the AC was working perfectly. I am not sure what they did, but I almost paid an additional $600 to Dinosaur for something they said I needed but did not. I further verified this with my nephew who is a certified auto mechanic for Porsche. He told me that the Serpentine Belt and Serpentine Tensioner would have nothing to do with the coldness of the AC. He stated if I was having problems with those parts, I certainly would have heard something in my car and my car was making no noise. As kind and courtesy as everyone is at Dinosaur tires, I will not be taking my car back to them knowing they almost charged me $600 for a repair I did not need. And now I wonder if they actually even ordered a part from Subaru for my window since it still isn't working properly after that $600 repair. So the moral of this story is I will be finding a new car mechanic. As far as tires and oil changes? Dinosaur may be fine (though they charged me $200 for my oil change) But if you need more advanced work on your vehicle, I would not recommend them. Sorry Dinosaur.