This review is for the restaurant Veranda as we did not stay in the Villa d'Este hotel…read more We came here for dinner on Friday night along with two other couples. Upon arrival we were told that the men needed to be wearing jackets. I wish that our hotel had told us because my husband had packed one, but luckily the restaurant keeps spare jackets on site for just this situation. The large dining room is incredibly old school with beautiful brass dining chairs laden in blue and yellow striped fabric. When they brought out the wine list I thought it was a joke because it was the size of a dictionary! For dinner I had the beet tartare and the veal filet. The soy marinated tofu was a little bit of an odd flavor combined the beet dish but besides that it was quite good. My husband started with the gnocchi and it may have been the best dish of the night, it was dynamite. In my opinion, my veal filet was better than my husbands beef filet and I also really enjoyed the petite eggplant parmigiana that came with it. Soufflé and ice creams for dessert were a big hit, but I was especially pleased because I asked if they had some dark chocolates off menu and they brought me out a beautiful assortment that tasted as good as they looked. Great restaurant if you are looking for an elegant evening out on the town or an excuse to use the dinner jacket that you packed but thought you wouldn't need.

Wonderful, elegant hotel, but an employee stole purchases I had made to bring home worth $850.00…read more While at dinner Someone made off with Lovely things I bought.

Upgraded room, yay!, with balcony! Best view of Lake Como on the rooftop bar/pool! Great pool and…read morebar albeit pricey drinks & bites but view was more tuan worth it! Yep is it reasonable €700 a night this time of year, absolutely! Attended my nephew's wedding at Villa geno just across the lake with water fountain as backdrop... fun evening that lasted til 3am!

We had a great experience here. The staff were very friendly. The room and bathroom were quite nice…read moreand clean. We loved the rooftop bar restaurant as well, such amazing views. It is a bit pricey but good value.

A short trip thru but what a lovely find. Beautiful older hotel with fabulous dining options,…read moreextremely friendly and hospitable staff and a breathtaking view of Lake Como. Breakfast was extensive and delicious...the bar lounge had wonderful lunch options and the dinner restaurant Raimondi's was absolutely incredible. The hotel manager was always on top of every detail of our trip with a smile. Look forward to visiting again sometime!

The customer experience was impeccable at Villa Flori. The customer service training that the…read moreentire staff must receive was far above and beyond my expectations. The reception staff were all professional, polished but extremely friendly and happy to accommodate any requests that I had. The breakfast serving staff were attentive and paid attention to every little detail. My room rate included breakfast - every single dish was impeccably prepared and presented in the morning buffet. My room was superb - a breathtaking view of the lake and a beautiful room (and an extremely comfortable bed). The entire property was gorgeous beyond words. We were at Lake Como for my son's wedding. The bride and groom stayed in the 2bd/2ba Villa. The views and the entire space was beautiful. The entire property is extremely well maintained with impeccable attention to every detail. I cannot say enough about the overall wonderful experience we had at Villa Flori. If I could give then 10 stars I certainly would! The location and everything about Villa Flori are what dreams are made of!

My mom and I visited the Palace Hotel in Como in August. We just actually left the hotel! Como is…read moreabsolutely beautiful and the hotel itself from the outside is stunning. The location is perfect. However, everything else is not. The rooms are very dated. Very small! From the time that we arrived we received misinformation, absolutely no help - and left the same way. And was literally left standing in the rain with staff, looking at us as we struggled to bring in our bags in safely. The hotel personnel were actually extremely rude. Food was good - but there are plenty of other wonderful places to eat in Como. If you ask for water, you're lucky to get a bottle. If you ask for help or recommendations, they won't even ask you what you're looking for and just book you somewhere and expect you to go. I would not recommend this hotel to anyone. But I do recommended Como!!!

4* Hotel Palace Lake Como, Italy…read moreLocation is perfect, close to Il Duomo, ferry, shopping center Nice building Reception: shorter man was friendly; taller guy was gruff Room was nice, spacious, and clean Nice amenities PLUS: the breakfast buffet was excellent! Real fresh fruit that were delicious Decaf coffee was just okay. Nescafe? Multilingual staff.

The only good thing about this hotel is the beautiful restaurant and breakfast…read more I'm racking my brain trying to figure out how this is a luxury hotel. Our room was 105 which is one of two rooms on the first floor. It felt like a dungeon, with barely a view of the entrance parking lot. There was not one moment of silence. The staff "hallway/bathroom??" Is located behind a door next to these two rooms and all night you hear footsteps, toilet flushing, door slamming, chatter, and whatever they roll down the hall. You can hear every street noise and the music from the bar/restaurant late into the night. The the thermostat did not turn on at all which we were told was "controlled by Como" and not the hotel but what resulted was fluctuations between hot and cold with no benefit of ambient noise from a fan. Maybe other guests had a better experience because they weren't banned to the dungeon rooms of the first floor. For as much as we paid to stay in this hotel we should have been afforded the opportunity to enjoy it and have a restful night sleep. The worst two nights I have ever experienced in a hotel. If you stay here and they put you in room 104 or 105 I would highly suggest requesting a new room immediately (but good luck that they will accommodate).

The first night we stayed here, they had a private party playing loud music, I called the front…read moredesk to find out how long the music would go on and they assured me the music would stop at 10:00 pm. The music did stop, but what they didn't tell me was, I would have to listen to the chairs and tables being broken down and loaded in trucks right outside my window for another hour and a half. but the absolute kicker was, We sent out a small bag of laundry to be done without asking the price, when we checked out they presented us a bill for 180.00 dollars, hell, I could have bought a used washer and dryer for that amount. I had laundry done in other city's at a cost of 40.00 dollars. never again.

We had a 3 day stay and experienced this hotel as good and well situated with a very nice room…read more(considering the beneficial price). The service of Franco, Eleonora and Massimo was perfect. Grazie.

So underrated! This hotel was clean, staff was friendly, and cost was low. THEY HAD EGGS AT…read moreBREAKFAST TOO! A/C also works nice!

This hotel is well located and beautiful . The front desk staff felt overwhelmed but demonstrated a…read morecan do when we needed them. The food and beverage staff was less than motivated as the billing system does not permit tipping and when I offered cash some sparked and others were worried about accepting a gratuity? Overall adequate food quality (but for the worst breakfast croissant in all of Europe) and acceptable wine and liquor selection. The signature resturant was solid and professional. My wife and family insisted on 4 stars Tarzan said 3.5

So this hotel was a little out of my price range, but I splurged and decided to give it a go based…read moreon reviews from kayak/tripadvisor/et al... I went with my girlfriend and another friend that decided to come at the last minute. The staff, was incredibly accommodating and gave us a suite that could take in all of us. As a bonus the suite had an amazing balcony overlooking lake Como which literally stopped me in my tracks every time I walked past it. The only down side was that the price for everything extra was commensurate with the initial price of the hotel. All in all though, an amazing place and would absolutely recommend it to friends and family.

A nice and charming hotel with lots of character from the hewn beams in the ceiling and old…read morepictures on the walls. Breakfast was wonderful and the rooms are nicely appointed. Hotel isn't located right in the middle of Como so makes for a quieter night.

We chose this hotel because it was close to the train station. It was such a lovey surprise. Our…read moreroom had its own garden. So we got a bottle of wine from the bar and enjoyed the quiet setting. We arrived early and they graciously held our bags until our room was available. The staff were great. They're dinner recommendation was a wonderful out-of-the-way place. Breakfast was very good. Lots of fresh fruit in addition to the usual fare. Highly recommended. I wish we could have stayed longer. It was the best hotel of our 10 day vacation.