The wonderful women at this practice are amazing! I am a very nervous patient, but every…read moreexperience I have had here has been relaxing, comfortable and pain free. And they are absolute perfectionists! Their work is exceptional. I could not recommend them more!

I recently moved to the area and needed a new dentist. I've had deep cleanings before whenever…read moreI've had to change dentists due to moving, etc. My recent dentist had me on a regimen that was working very well where I had a teeth cleaning every three months and didn't require a deep cleaning. However, when I moved Summit Smiles wanted me to get a deep cleaning despite my numbers suggesting my teeth / gums were in good shape due to my regimen. In any event, I agreed to just get in with a dentist. They told me my x-rays may not be covered by my insurance. I agreed to that too. I get a bill from them for $71.00 for a comprehensive oral examination plus I now need to spend over $200 for deep cleanings. When I call them, the girl immediately had attitude and had to ask me my name twice and over talked me. She actually tried to project that I was the one overtalking her (lol). I could not get a word in edgewise and she just kept telling me I have to call the insurance company. They aren't the ones billing me. I hung up on her because she was just extra rude and I was not being heard. I called the insurance company to find out THEY FAILED TO LET THEM KNOW I WAS A NEW PATIENT so that is why I was being billed for the comprehensive oral examination. So they made the mistake. Needless to say, I just wanted a teeth cleaning. I didn't need a deep cleaning despite them forcing it on me. I live two hours from my previous dentist and will return to them until I find an honest dentist and one who doesn't have rude receptionists with attitude. They lost a patient and it is sad the people who answer their phones is the cause. It appears from other reviews I am not the first one this has happened to.

I chose to not use my free VA dental care benefit and was…read moreexpecting and accepting a large fee and great care (as I was referred there by a colleague after just moving to the area). I require some major dental work and new it; but started as new client with numerous x-rays (far more than ever remembering elsewhere), numerous photographs, teeth cleaning by Tiffany whom is about the most wonderful person one could ever meet and receive care from - then the exact same from Dr. Taormina. I was then made aware of my options for future care without pressure. EVERYONE there was wonderful. Time to leave: I was thanked by several employees for my combat service as a Veteran and told I was done. Done, as in $0 fee! I am a grown man but couldn't hide a tear or two. I had the BEST encounter and THEY thanked me!?!?!?! I would recommend these compassionate professionals / "people" to anyone, in fact everyone! P.S. I have never made a post but felt compelled to.

Dr. Taormina is a dream come true. When you enter the office, the atmosphere is so relaxing that…read moreyou don't even feel like you are at the dentist. The staff is beyond amazing. The hygienist will put you at ease and make you feel comfortable. There is no fear when you are here. Dr. Taormina will take all the time you need to explain things. He is an expert on everything, from fillings to implants. Thanks to the doctor and his amazing staff. I now have a million dollar smile. I highly recommend Serenity Advanced Dentistry. Try them once and you will be hooked for life.

I've been going here for years. They are very professional and very friendly. Very conscious of my…read moreanxiety and always make me feel at ease.

This is a highly skilled dentist!! After a popular East Stroudsburg dentist told me he couldn't…read moresave two molars, due to so little of the teeth remaining after losing the fillings, I made an appointment with Dr Smolyansqky and he did a remarkable job of saving and crowning them. A perfect job!

I have been going to Pocono Dental for more than 2 years and have never had an issue. They are…read moreprofessional, do not cancel appointments like some of the others in the area and the office is state of the art. Front desk staff Tammy is amazing. I've tried almost all of the other dental office in Monroe county and this is the only one I can say this about.

Excellent dental care, but, I've been going to dr. hosko for over 40 years. My union plan switched…read moreto Fidelio and Pocono dental Associates would not accept them. unfortunately after 40 years, I'm gonna have to switch dentists. Sad...

Dr. Wert has just opened an office in Hellertown. I went to him because he was using the offices…read morethat my old dentist had used. I was so pleasantly surprised. I had been to my old dentist twice already because of pain on one side of my mouth. He took x-rays and examined me both times, but could never find anything. So I mentioned the pain to Dr. Wert. It took him five minutes to see what was wrong. He gently tapped on a couple of teeth--no pain--and then when he tapped on the third one it was clear he'd found the source of the pain. I had a crown on that tooth, and Dr. Wirt told me there was infection under the crown. He would have to remove it and clear out the infection. I was so relieved to know what was causing the pain, and that it could be fixed. I'm so glad he opened an office in Hellertown. Oh, and the office staff was very pleasant and helpful too.

I called to schedule an appointment as a new patient for a consultation and the front desk person…read morewas EXTREMELY RUDE. She was nasty and disrespectful and laughed as she apologized when I told her she was rude. This place was recommended to me by a family member who also said the front desk person was rude but everyone else was pleasant in the facility. Not a place that I want to spend my money AT ALL. Their loss. They need to get rid of the person who answers the phones and greets people.

I had to find a new dentist because I wasn't happy with the dentist that took over for my dentist…read morewhen he retired. I have always been terrified of the dentist was told that Dr. Schiavone was really good. I went to see her and was not disappointed, she was great! Her entire office is great. They are very accommodating, professional and friendly. I have always had pain free care from Dr.Schiavone and her office (Rita) is very helpful in submitting the paperwork to my insurance, who is out of network, so I can get reimbursed. I recommend Dr. Schiavone to anyone that is looking for great dental care, at reasonable prices in a friendly atmosphere.

Dr. Schiavone, DMD has been my dentist for over 10 years. This is a small dental office in a…read morebeautiful Victorian house complete with a friendly and professional staff. You will feel welcome and comfortable when you walk in the door. Dr. Schiavone is not only a highly skilled professional, she is a very gentle dentist. If you have a fear of going to the dentist, then this is the office for you! Would recommend to anyone.

I was in the hospital for 5 days then sent to this oral surgeons office to help and work with an…read moreabscess I had received while in the hospital. I was welcomed with a smile. I had already met my oral surgeons office at the hospital, so I felt comfortable already knowing who was doing the work on my mouth. The surgeon and staff were spectacular, and so caring for all the pain and what I've been going through the 5 days prior. I would highly recommend them, for any oral surgical needs, if you're looking for a professional and caring facility.

In mid-June, I went in to have an emergency extraction done (with a referral from St Luke's…read moreEmergency Room), and was told I could pay out of pocket to have it done immediately and they'd file a claim with my insurance to have that money reimbursed, OR I could wait the two weeks to get the authorization first. I was in agony, so I chose the former. After going back and forth with them for over a month because they didn't file the claim when they said they would, I was forced to file a complaint against them with my insurance provider, and finally denied completely because St. Lukes failed to indicate to them that my prodecure was an emergency at all. They screwed me out of $683, and I never even met the man they claim did my extraction in my paperwork.

I am severely dental phobic. I need anesthesia to make an appointment…read more My husband has been going to Dr. Kandl for years and finally convinced me to go due to a severe toothache. The front desk was so kind and sweet. Waiting room relaxing and you can't hear the drilling that makes me break out into a sweat and want to run. The Assistant and Dr Kandl listened to me.....every word and fear. They spent time with me and did not do anything until I was ready. Their demeanor and patience has made me a patient of theirs for life. I don't even get anxious anymore for teeth cleaning. THANK YOU! You are a true example of how patient care is supposed to be, especially someone with a horrible Phobia that needs care.

I had been a loyal patient of my previous dentist for over 30 years and never once had an issue…read morewith billing or unexpected charges. When he retired, I was referred to the new dentist who took over the practice. I had no existing relationship or loyalty to this new provider, and I was extremely clear from the start: I am out-of-network with United Concordia, I have never paid out-of-pocket for dental care, and I was not willing to start now. I told them directly that if they didn't take my insurance, I would go elsewhere. I asked multiple times before the appointment if I would be charged, and I was repeatedly assured that I would not. I was told they do this all the time, that a form would be submitted to my insurance provider, and that everything would be handled -- no worries. Now, I've been billed $350. When I followed up, they admitted they were unfamiliar with the various United Concordia plans and were unprepared for the volume of patients after taking over the practice. In other words, they gave me false information and are now walking it back with excuses. Their response was essentially: "We're being more careful now," which offers no resolution or accountability to the patients already affected by their mistake. This situation was entirely avoidable. I was proactive, transparent, and clear about my insurance and my expectations. They gave me misleading information, and now I'm left with a bill I never agreed to -- one I would have avoided had I received honest communication. This behavior is unethical. It's a complete lack of accountability and professionalism, and I find it unacceptable. I will be disputing this charge with the appropriate authorities and reporting the incident as necessary. I strongly advise others to get every assurance from this office in writing. Based on my experience, I would not trust their word.