EXCELLENT dentist. Gentle and always makes sure you're comfortable. Does amazing work. Love this…read moreguy!

Spent 2 grand to have tooth restored only to find out he installed post incorrectly by another…read moredentist.Would not recommend him to anyone

I originally just went to this office because my cap fell out and I needed an office to stick it…read moreright back in. My co-worker recommended me to them & I can honestly say I loved his office. The staff was very friendly & immaculate office. Most dental offices in PA are very old and run down looking not here!! New & updated equipment. Also the sitting area is well kept !They took care of me on the spot and I wasn't even one of there patients! (Same day, on top of booked appointments & they got me in and out). I went back became a patient for a cleaning and 3 fillings, but I had to leave because they were an out of network office under my insurance. After I left I begin my search for a dentist b.c my primary office is in NY and I hated driving back and fourth! I wish I would of been able to stay but when u go to an out of network office they charge you more .I have to say I have never found anyone like them since I left and I'm still in the search for a dentist. If your insurance is covered by them please go u won't be disappointed !! Overall an amazing place !

My first impression, as I was walking towards the office, is that it is not professionally, or…read moreotherwise, cleaned. Furthermore, the floors were filthy, and this was on a Monday morning. Moreover, I had joined the savings plan. However, when I was presented with the bill, and I said that I was under the impression that x-rays, etc., were free, I was told that they are 20% off. Online, the plan clearly states that the x-rays and exam are free. Of course, the bill was not itemized. There was also a charge on my bill for work that the doctor said might have to be done in the future!!! This brought the bill up to $4500.00. I quickly stated that I was not having that work done at present, so Natalie deducted it. However, my bill was still a whopping $1600.00 dollars. That was for the exam, x-rays. cleaning, and 2 fillings. As a retired widow on a fixed income, I must say that such a fee is difficult to manage, but I paid the entire balance, rather than have to pay interest over the course of the next few months. Frankly, I would have walked out if I had not lost a filling from a front tooth. There also seemed to be a great deal of confusion. There was only one dentist on my first visit, so I could not have my filling replaced. I was given two appointments for the following day: 9AM cleaning, and 10AM fillings. When the hygienist completed the cleaning, she said, "I see that your fillings will be done at 11. I quickly protested, and that problem was rectified. When I met with the dentist, who obviously had not even glanced at my health history, she asked the same questions I had been asked the day before. She asked if I had any allergies, and if I take any medication and have any health problems. When I answered "no" to the two latter questions, she just stared at me. I repeated my answer, and she continued to stare, and said "Not even blood pressure?" I told her that I am very healthy and take excellent care of myself. Finally, when she was about to start working on me, she stated that the tooth minus the filling wasn't even listed under the work she was supposed to do!!! I said that that tooth was the reason for my visit! It seems that the dental assistant had recorded the wrong tooth!!! When all was done, she just walked out, and rushed to the next patient. I could mention more, but I am sure you can see why I will not be recommending Aspen Dental to my friends -- maybe my enemies!

Complete rip off. All of my filings they put in turned out to be temporary yet charged insurance…read morefor full. Had to have them all redone. Total scam

I'm extremely disappointed with my experience at this dentist's office. They do not return calls,…read moreeven after multiple attempts, which made resolving a simple billing issue incredibly frustrating. On top of that, I was overbilled twice, and despite reaching out repeatedly, I still haven't received a proper explanation or correction. What makes this even more unfortunate is that the dental hygienist is excellent -- professional, thorough, and genuinely caring. It's a shame that the front office's lack of communication and billing errors overshadow the quality of care provided in the chair. Based on my experience, I can't recommend this office until they significantly improve their responsiveness and billing practices.

Staff very caring. Dr Evanish was wonderful! He was reassuring and gentle with the needle. Jasmine…read morewas great. Mike the hygienist was thorough and thoughtful.

Dr. Iglio is the best! Gentle, kind and accommodating.. I have the utmost confidence in her. So…read moreglad we found her.

Watch out for them. They try to trick you and manipulate you into paying money they know you don't…read morehave. Blatantly lie to try and get money from you. Beware of this place.

I have been going to Pocono Dental for more than 2 years and have never had an issue. They are…read moreprofessional, do not cancel appointments like some of the others in the area and the office is state of the art. Front desk staff Tammy is amazing. I've tried almost all of the other dental office in Monroe county and this is the only one I can say this about.

Absolutely incompetent office. Have to call multiple times to confirm appointment with them…read more Rude service and Dr Singh set me back months. Thank goodness I found a real dentist who corrected his mistakes. HORRIBLE.

Dr.Biffen made sure I understood the problems and what should be attended to now and later. He…read moreexplained every single procedure that needed to be done. He wanted to make sure I didn't feel any pain and if I did to let him know. I had 3 fill ins and an extraction done in less than 30 mins. "No pain at allll!!!" Thank you

From the owner: Click Business Name for More Information…read more Welcome to Biffen Family Dentistry in East Stroudsburg, Pennsylvania, where every patient is considered a member of the family. Our father and son dentists, Dr. Donald R. Biffen and Dr. Andrew D. Biffen, strive to make you and your family feel comfortable and informed every time you visit the office. You are our focus at every appointment and we work constantly to ensure that you have a positive experience at every visit. We are dedicated to working with you to create a custom treatment plan that meets your family's unique financial situation and dental needs.

They used to be great but not anymore. They remind me of stereotypical used car salesmen. They try…read moreto sell you what you don't need.

Do not use this office. They will charge your card without authorization and tell you a different…read moreamount. They also messed up a claim and then wanted me to take care of the balance because it was improperly filed when requested to talk to a supervisor, they refused. I have used this office and referred people here and never thought I would be treated the way I was. I tried to work through the issues and even personally Wendy didn't care. Please steer clear.